[Resolved] HDFC Bank — Change of HDFC Relationship Manager

[Resolved] HDFC Bank — Change of HDFC Relationship Manager

S Shylendher Sep 14, 2021 May 5, 2022 This thread was updated on May 5, 2022

Hello HDFC BANK, My current Relationship Manager provides me horrible service even though I’m a Preferred Customer. I raised few requests to him more than a month ago and he didn’t resolve them yet. Even to open a locker, he asked me to do an investment first and only then I got a locker I tried changing relationship manager in net banking, but didn’t work properly. How can I raise a request to change my relationship Manager..?? Was this information helpful? No (0) Yes (0)
Oct 16, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 15, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 18, 2021. We request your patience in the interim. -Anay HDFC Bank Customer Assistance
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ATISH MANGAL

May 5, 2022

HDFC bank service quality is going down the drain. I have account with HDFC Bank for last 15 years and am a preferred customer but lately services have been terrible. My RM does not pick up the answer the calls. I wanted to buy some forex but my RM didn't answer my calls. Then I visited nearest branch (Ahmedabad, Adalaj, Trimandir branch) to buy Forex and they said they don't have forex services and I had to visit Navrangpura branch. My whole day got wasted. The HDFC Bank website says that forex facility is available in all branches but it is not a fact. My RM Mr Suvankar Deb does not answer my calls.
I am highly dissatisfied and disappointed with HDFC Bank.