[Resolved] HDFC Bank — charged processing fees for not processing loan

Vishal Devaliya

from Mumbai, Maharashtra

Address:

OFFICE NO. 104-106, FIRST FLOOR, MANOVI CITY CENTER, SHIVAJI CHOWK, R P ROAD, OPP. GURUDEV HOTEL, KALYAN (WEST), KALYAN – 421301, Thane, Maharashtra, 421301

I have requested for topup on home loan from hdfc bank ltd, as procedural documents they took blank cheque along with other documents.
They first deducted my 3800 rs. And sent me email that we can not process your loan.
How come they charge without giving loan.

We are middle class people, depend on loan if bank start charging like this. How come we believe on bank.

Below are the my details:
Name: vishal dhanji devaliya
Hdfc loan application - file no.[protected][id:[protected]]
Amount charged: 3800 through icici bank cheque.
Date of charged: 5th sep 2018.
My mobile #: [protected]
My email: [protected]@yahoo.co.in

Client: hdfc bank ltd

I got frustrated by sending them emails, they are not replying.
I need help from you, please take a look and either help me get topup loan or my 3800 rs. Back.

+1 photos

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Jun 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 26, 2019

HDFC Bank Customer Care's response Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please email [protected]@hdfc.com & they'll resolve your query at the earliest.

-Manoj
HDFC Bank Customer Assistance

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Comments

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