HDFC Bank — charges without opting credit shield insurance

3 Reviews
 Kinush777 on Nov 15, 2017
My name is aayush shah. Recently i applied for a hdfc credit card. I got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld %26amp; fl cvr-"

I did not opt for any of the credit shield policies in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner. Disappointment.

So i request to hdfc ergo to refund of rs 900 as soon as possible which was charged to my credit card without asking.

Awaited with your good response
Aayush shah

Complaint Status

[Nov 15, 2017] HDFC Bank customer support has been notified about the posted complaint.
bunga chengaiah's response, Nov 08, 2017
Old send me my loan number my mail I'd. Or can me mynumber:[protected].
bunga chengaiah's response, Nov 08, 2017
Please send me my loan number my mail I'd or call me my mobile number. My number is [protected].
HDFC Bank Customer Care's response, Nov 15, 2017
Dear Customer,

As your issue pertains to HDFC Ergo, I request you to visit the given link: for resolution of your query/complaint.

HDFC Bank Customer Assistance
Complaint comments  2 Comments     Updated: Share0Tweet0Share0


My name is B. Chengaiah, i had taken personal loan on May 2017.but problem is forgot my loan account number. I need that number amount transaction is union bank of India. That a/ is tirupathi branch, andrapradesh. Old rectify my problem immediately. I need my loan account number plz.
My account was debited twice with BRN cash transactions charges including GST within a span of five days in the month of November 2017. There were no major transactions during the same period. Please let me know why my account is debited and what i must do to resolve the issue like refund or the amount to be credited to my aaccount.

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    HDFC Bank - charges without opting credit shield insurance