[Resolved]  HDFC Bank — cheated by hdfc life insurance agent

Address:

411039

I am cheated by HDFC Agent Name Satish Mali( Mob. No: [protected]) by giving HDFC CLASSIC ASSURE PLUS POLICY (Number:[protected] instead of investment plan.

Later I came to know by reading policy documents. he is employee of Agency.
Name: Probus Insurance Broker Limited
Address: Plot no J-1 Cama Industrial Estate, Wallbhat Road, Goregoan (E), Mumbai, Maharastra.
License No: 150
Contact Details: [protected]

HDFC Agent Satish contacted and convinced me to purchase investment policy, which will give 12% fixed return. I asked him for written documents. He told me that you will receive document and if you want you can cancel it.

As I received hard copy of policy number: 19437219 on 20th Jully 2017, I observed that there was no mention about 12% written and it was not investment policy. I immediately contacted Agent Satish to cancel policy. Agent assured me that he will cancel policy and it will take 8-10 working days to get back my money.

After 10 days on 30th Jully 2017 I again contacted him to cancel policy. He told me that it will take 5 more days. On 4th Aug 2017 I contacted him for same but he was not answering call.

Same day I reached to HDFC Bank at Bund Garden Pune. Bank person told me to go HDFC LIFE INSURACNE office. I went to HDFC LIFE INSURANCE office at Shivaji Nagar, Pune. I told them entire story and asked them to cancel my policy but they told me that your free look period has been expired yesterday and can not cancel policy.