[Resolved] HDFC Bank — Cheque not cleared

vickybr

from Pune, Maharashtra

Address:	414123
Website:	[email protected]

Dear Sir,

I Have Deposited a Kotak Mahindra Bank A/c payee cheque at HDFC ATM Center Baner pune, of dated 15/03/2017.
on 16/03/2017 i have received sms stating that "INR xx(Amt) deposited to ac no xx . clr bal is xx.
when i check my account it was not credited.
next day 17/03/2017 i got another sms "chq xx for INR xx deposited on ac no xx has been returned unpaid due to payment stooped by drawer" is that chq got bounce. i visited hdfc bank they mentioned payment has stooped by chq drawer. but when i take out my bank mini statement it was mentioned as CHD and next day CDR. will you please help me on urgent basis.
Please help me and do the necessary.

Name- Vivek Adhav
co- [protected]

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Apr 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, along with cheque details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance