[Resolved]  HDFC Bank — cibil is not updated

Address:

Pune, Maharashtra, 411046

I have been using hdfc credit card from almost 1 year. But i was surprised when i checked my cibil score on cibil.com. There is no update on my hdfc account ever. Even in payment history by month it display 0 for each month, that mean i have not paid my credit card bill till now according to cibil, i have paid all my bills before due date. I have contacted hdfc regarding it and they told me that it is updated. But still its not updated. Because of this my cibil is low, due to which i can't even get a loan, who will be responsible for this? I want hdfc to resolve my problem as early as possible and you have to take responsibility to improve my cibil score. Even i can't find proper transfer statement online in my account. It only display of last month. I want detail statement of my account from the day my account was created in my email
My details are :
Credit card ending from : 4420
Name : priyesh makadia
Mobile: [protected]
Email: [protected]@gmail.com