[Resolved] HDFC Bank — Complaining about debit card emi

[Resolved] HDFC Bank — Complaining about debit card emi

J Joby12345 Jun 19, 2021 Jun 21, 2021 This thread was updated on Jun 21, 2021

If i send a message of dcemi to 56767 there is no response at times and at times receive a response ok - yet we are being charged for the messages. I tried reaching the hdfc support team via call and ivr is an headache, inspite of following that and punching the right number they say that i have reached credit card department and they ll transfer the same to account related - in between the call gets disconnected. I am seriously lost my patience wasting my time trying to get in touch. What if we do the same by not paying loans/credit card bills will you accept and on top of that interest and lpc. Inspite of paying loans and bills on time this is what the service we get from hdfc. +1 photos Was this information helpful? No (0) Yes (0)
Aug 10, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 21, 2021 HDFC Bank Customer Care's response Dear Customer, We regret the inconvenience caused to you. We would like to inform you that, you can check the DC EMI eligibility through Whatsaap Banking services. You can add the number[protected] to your contacts and start a conversation by saying “Hi”. You will be automatically subscribed to these services. However, you will need to be registered for SMS Banking from your WhatsApp registered mobile number to avail of these services. Post which you can send Whatsaap SMS "DCEMI" on the given number. Please note in case DC EMI is not available on the Debit card you can visit the nearest retail store/outlet to opt for paper finance. In case of any further assistance and clarification do write us at grievance.[protected]@hdfcbank.com. -Nadia HDFC Bank Customer Assistance.
Add a Comment	Share
Submit Close