Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 238

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hemanga Medhi
Jun 19, 2021
Resolved
Report
Copy
Resolved

Regarding DCD charges by bank

Address: Tihu Town, ward No-3, P.O & P.S- Tihu, Distt- Nalbari, Assam- 781371

On 15th June, 2021, HDFC BANK has deducted Rs.177.00 from my account ([protected]) as DCD charge without any initiation as well as without any foreign transaction. So please clarify me about this deduction as soon as possible.

Thanks & Regards,
Hemanga Medhi
[protected]
Guwahati, Assam...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Radheyshyam Chaubey Ji
Jun 19, 2021
Resolved
Report
Copy
Resolved

HDFC Bank is worst private sector bank . I would never advise anyone to take loan from this worst HDFC Bank. I have taken Personal loan and Two-wheeler loan. There are many fraudulent charges levied. Amount has been charged without any prior information. They give vague reply, thereby misleading customers. All this I am saying on the basis of my first hand experience with HDFC Bank Private Limited. HDFC Bank has taken excessive amount from me. As per my opinion HDFC Bank is CHOR (Thief) Bank. They should follow honesty.and desist from getting involved in unethical and fraudulent activities .
Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance
Nov 01, 2022
Updated by Radheyshyam Chaubey Ji Till now, complaint has not been resolved by HDFC Bank. Totally nonsense and ### type bank, HDFC Bank is.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pravin patidar3
    Jun 19, 2021
    Report
    Copy

    Work deley and missbehavier by staff and i face lots of problem i do not done my work on time
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Benji kamei
      Jun 19, 2021
      Report
      Copy

      Address: Delhi

      The amount of
      Rs. 6788/- was holding and deducted
      This week

      No information
      No calls
      No sms
      No emails
      No statement

      So sad and sad

      [protected]

      Show me guide

      Regards,
      Mr Kamei
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Benji kamei
        Jun 19, 2021
        Report
        Copy

        Address: India Delhi

        The account was hold under GEFU and the amount of 6788/-
        Had been deducted this month's
        Since longtime it was on hold and deducted

        No sms
        No calls
        No mails
        No statement
        So ever sad badly hamper

        [protected]

        Assist me
        Guide me

        Regards,
        Kamei
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          KshitijaJ
          Jun 18, 2021
          Report
          Copy

          I want my renewed credit card to be delivered at my residence address instead of my office address.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dhinesh1205
            Jun 18, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: 148/55 1C SANNIYASI GUNDU, EXTENSION ROAD KITCHIPALAYAM, Salem

            Hello,

            I just opened the salary account in HDFC and salary should be credit in month end only but my account shows the Rs.-885 has on hold. i don't understand how salary account could charge for insufficient balance. Could be please help on this.

            Account Number : [protected]
            IFSC Code: HDFC0001281
            Aug 13, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 19, 2021
            HDFC Bank Customer Care's response             Hi,

            Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              rigum chalana
              Jun 18, 2021
              Report
              Copy

              Hlo sir/mam
              My name is rigum chalana. I m ex employee of hdfc bank my employee code is 246005 & last day of resign is[protected].after resign i didn't receive my last month salary & reliving letter.i connect with my RM regarding my salary he didn't solve my problem and make excuses with me he is not giving me satisfaction answer. My RM name is bachitter singh & his employe code is B2985 from malout branch.pin code is 152107.i hope your team will solve my problem as soon as possible.for further detail connect me with this no.[protected].
              Thanking you
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nabuaaa
                Jun 18, 2021
                Report
                Copy

                Since these are covid times, tough times, I was unable to pay my emi on time, so i was charged with ACH charges of 590 rs on 9th june. But the next day on 10th of june i was yet again charged with 590rs with the same explaination. That's not enough on 14th june i was agin charged with a sum of 450rs.
                I just cannot get what the hell is happening. I've been one of your happy customers but this is frustrating. I certainly need my money back at the earliest. Do help me out these are tough days pls look into it at tbe earliest.
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 21, 2021
                HDFC Bank Customer Care's response                 Hi,

                We sincerely regret the inconvenience caused. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before June 24, 2021.

                -Nadia
                Jun 22, 2021
                Updated by Nabuaaa                 Thanks for contacting me and explaining the matter of fact, it was a good response thanks
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Suman1305
                  Jun 18, 2021
                  Report
                  Copy

                  Address: Palampur Himachal pradesh

                  Please note my policy no.18021995
                  Is in terminated status since Nov 20 I had raised request for refund in the month of May 21 they assured me that I shall get the amount on 17th June.
                  But they are just lying I still not got amount in my account.
                  What is use of these policies if we don’t get our hard earned money.
                  Very poor service.
                  HDFC Bank customer support has been notified about the posted complaint.
                  View replies
                  Attached the email screen shot for refrence.
                  Very bad service.
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Prashant MG
                    Jun 17, 2021
                    Report
                    Copy

                    Address: Banglore Malleswaram

                    My customer Id is[protected]. It has been blocked without notifying me by any sort of communication. All the free cash I had is stuck in this account now. I am unable to make any transactions. This is unacceptable. I will dissolve the account as soon as I can.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Albin Thambi
                      Jun 17, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have loss a money around 150$ from hdfc bank debit card without my concern, There is no security regarding hdfc debit card.And after blocking my card also the HDFC Bank is taking some conventional charge amount for the money I have loss, which is a double burden at this stage of pandemic.So please don't get cheated with HDFC card.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Reply
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Reply
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jakhar Gamer
                        Jun 17, 2021
                        Report
                        Copy

                        Address: Gorchhi No.69, Gawar road

                        I haven't received my otp of debit card to start the debit card
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nabuaaa
                          Jun 17, 2021
                          Report
                          Copy

                          As it covid times, I was unable to pay my emi and was charged with Rs 590 on 9th june and again on 10th june with the same amoumt of 590Rs .
                          And even after that on 14th june Rs 450 deducted as my bounce charges. Just cannot get what is happening fearing even to keep money in my account .
                          Need a solution to this as quick as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            X
                            Xrett Createf
                            Jun 17, 2021
                            Report
                            Copy

                            Worst experience, I have opened my account on 28may and welcome letter didn't even reached my letter box as I use to check daily, but never received.i have visited bank on Wednesday filled there form gave them my ID proof and address till now it's not been solved., Welcome Letter for A/c XXXXXXXXXX2662 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jun 17, 2021
                            Updated by Xrett Createf                             My account not has been unblocked, why it is marked as solved?
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SanketN
                              Jun 17, 2021
                              Report
                              Copy

                              Address: No 3, Vastushree, College Link Road Thatte nagar Nashik - 422005, FSC - HDFC0000064

                              I was opened account on 10th May and the HDFC Representative told me that you will receive welcome kit with 10 to 15 days.
                              But till last 1 and half month completed but didn't received single letter from bank.
                              and I need to start my ELSS funds as soon as possible but without checkbook and netbanking the agent cannot start my ELSS funds.

                              And second thing many times HDFC Representative told me for your KYC not compled but I did KYC direct in the BANK and they have confirmed already many times.

                              Also I have disposited some amount in account and I noticed that HDFC bank facility is very poor to support customer who opened account online.

                              I did phonecall in bank many times but every time they was put my call on hold.

                              So Where Should I have to go for welcome kit?
                              As a requested to you please let me know when i received my welcome kit in my home address.

                              Regards
                              Sanket Nagpure
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jun 28, 2021
                              Updated by SanketN                               is there any updates? hdfc
                              Jul 05, 2021
                              Updated by SanketN                               Hdfc,

                              My Complaint is not resolved uptil now,

                              So, I am closing my account from your bank and return back my 5000 deposited.
                              Aug 09, 2021
                              Updated by SanketN                               My issue is not resolved yet since 4 months
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SovilK
                                Jun 17, 2021
                                Report
                                Copy

                                Hi

                                I am not able to trace this deduction detail. AS per my knowledge there is no SI on my account on the date 14th June.

                                Plus how can you deduct an amount without any warning or intimation?
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  F
                                  Falgunk
                                  Jun 17, 2021
                                  Report
                                  Copy

                                  Address: Lotus park thane

                                  I had been promised a balance transfer with extra amount which would be justified if I do balance transfer but no additional amount was given and it is a loss for me doing a balance transfer now
                                  Initially they promised 30k extra which was justified but they did not disburse that amount and now m stuck and they are also not cancelling my loan before the next emi from hdfc bank hits me
                                  Please solve this urgently
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    niteshdeubey1983
                                    Jun 16, 2021
                                    Report
                                    Copy

                                    Address: Char Khop,Malad West, Mumbai

                                    Hi Team,

                                    I had opened my HDFC Regular Saving account online and done Video KYC on 10th June 20121 but still i haven't got My Welcome Kit. i had called HDFC customer care in today's morning and they said i can collect my welcome kit from branch but branch people denied to give. Pls Help Me out. its urgent
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pavanka
                                      Jun 16, 2021
                                      Report
                                      Copy

                                      Hi HDFC Bank,

                                      My name is Pavan Kalyan and customer I'd is[protected]

                                      I can see on 20th May 1475 was deducted I want to know the reason for this.

                                      Reference No : MIR[protected].

                                      I went to my home branch for withdrawal of my own money and they asked for cheque. So I did the same and cheque was liquidated.

                                      Please provide why this charged and how it was calculated.

                                      By the way mine is salary account and preferred customer
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        One97 Communications
                                        1
                                        (1249)
                                        IDBI Bank
                                        1.2
                                        (1811)
                                        Sree Gokulam Chit & Finance
                                        2.5
                                        (2)