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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 238

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Z
Zubeer
Jun 15, 2021
Resolved
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Due to some financial issues I had to apply for Provident Funds Advance, claimed amount is credited to my HDFC account number [protected] and now the amount is on held by HDFC Bank due to my missed EMI twords my loan 8203731 And MAB charges, I'm in urgent need of money and not able to withdraw the amount I have in my account thn what's the use of advance I got for my emergency need, this is ridiculous never thought HDFC could be this cheap, I want my money to be released or I want it to be adjusted to my loan account 8203731, Fedup of this bank
Aug 3, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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    Zubeer
    Jun 15, 2021
    Resolved
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    Resolved

    Due to some financial issues I had to apply for Provident Funds Advance, claimed amount is credited to my HDFC account number [protected] and now the amount is on hold by HDFC Bank due to my missed EMI twords my loan 8203731 And MAB charges, I'm in urgent need of money and not able to withdraw the amount I have in my account thn what's the use of advance I got for my emergency need, this is ridiculous never thought HDFC could be this cheap, I want my money to be released or I want it to be adjusted to my loan account 8203731, Fedup of this bank
    +1 photos
    Aug 3, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
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      Venus Tyagi
      Jun 15, 2021
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      I have a salary account with hdfc bank. I took an emi and I was just one day late so i have been charged ach debit return charges of rs 590 is deducted from my account and now my balance is showing is in negative rs .

      I have called customer care and they told me that this amount is deducted because of payment bounce.

      I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

      Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

      Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

      Please please help me resolve this and return my money.
      HDFC Bank customer support has been notified about the posted complaint.
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        Merlin1004
        Jun 15, 2021
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        Could you please help me in transferring my Food card balance from old card to new card. I have sent mail to foodcardsupport.[xxx]@hdfcbank. But haven't got any response other than Auto generated mail.
        HDFC Bank customer support has been notified about the posted complaint.
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          vinayreddy1995
          from Pune, Maharashtra
          Jun 15, 2021
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          My father had a classic assure plan which matured on 27/05/2021. Despite submitting all the required documents to process the maturity claim and visiting the HDFC Life office twice in Hyderabad, no payout was made since last two weeks. We are in urgent need of the money and every day this process is delayed we have to bore the interest for the money borrowed for our needs. It is really a shame to have involved with the HDFC. Even the customer care number does not transfer the call to speak with any of the representatives. This is quite unprofessional on the part of HDFC
          HDFC Bank customer support has been notified about the posted complaint.
          Jun 25, 2021
          Updated by vinayreddy1995
          No reply from HDFC Life Insurance Company. All they say in the email is to wait. The maturity payout is still not processed. I demand HDFC life to pay the interest charges for everyday it delays.
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            R
            rani25
            from Pune, Maharashtra
            Jun 15, 2021
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            My account has been debited for "AMB CHRG INCL ST & CESS" for APR 2021 & Jun 2021(5 times) without any prior intimation or alert.

            I have never been communicated via Email or SMS for any such charges they introduced.

            If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

            This happened third time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.

            I also raised complaint through hdfc portal, the person said you need to maintain 10000 balance per month in the account and will reverse this quarter charges not previous ones.
            HDFC Bank customer support has been notified about the posted complaint.
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              Kruthika765
              Jun 15, 2021
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              Hello,

              Rs. 464 was deducted with this narration .DC INTL POS TXN MARKUP+ST
              Kindly help me understand what is this deduction related.
              HDFC Bank customer support has been notified about the posted complaint.
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                Akshitapam
                Jun 15, 2021
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                Hi I have been receiving messages with multiple 1000Rs deduction from my account in the name of National Securities Clearing Corp Limited

                What kind of deduction is this.
                We are already paying to much maintenance fee to HDFC accounts, excess brokerage towards demat.

                Client ID :[protected]
                Date of deduction - 15 June 2021

                Kindly refund the amount as soon as possible.

                Highly unsatisfied with HDFC services.
                Too many unnecessary deductions keep happening and we have to run behind them to cross check.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Shruthi Shree
                  Jun 14, 2021
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                  Location: Coimbatore
                  I went to HDFC bank (Ganapathy branch) to open Salary account but they said the kit was not available.
                  I also went to Gandhipuram branch but they were not responding.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the complete address of the Branch, date/time of your visit. Visit here https://bit.ly/2Hqff0y for help with branch address. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Preethi
                  HDFC Bank Customer Assistance
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                    yogiverma
                    Jun 14, 2021
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                    Address: KC 402, Krishna colony, Palwal

                    Cash Transaction on 22 march 2021 on 7.55 Am, My salary account no.[protected] on ICICI Bank. I have to go HDFC ATM for cash withdraw. I have entered ATM Card in machine, enter PIN & cash withdraw request on process, after some time ATM comes out from machine, not getting Cash.
                    But Amount deducted from my account. I have complaint to ICICI Bank customer care, complaint no is SR[protected]. After many reminder they closes the complaint .Then i have again complaint for CCTV Footage, complaint no SR[protected]. Till date no response from bank, not getting my back.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      mohit2210
                      Jun 14, 2021
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                      Address: sujangarh

                      Respected sir
                      my self mohit soni i m a new account holder in your bank. i open bank on 28 may and deposits 40000. in 3rd of the june i withdraw all amount because of medical emergency in my house . but but staff of hdfc sujangarh become rude for maintaining AMB and manager and account opening staff called me "kachra" is this hdfc bank behaviour towards client i know i have to maintain balance but HDFC cant treat client or bank holder in this way hdfc bank charge me AMB charge but not right to call "kachra to me
                      i have all whatsapp chats in which hdfc account opening person call me kachra this rediculs and distress me
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                      along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        ashishavd
                        Jun 14, 2021
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                        Hello,

                        For two months INR 2000 got debited from my savings account towards NATIONAL SECURITIES CLEARING CORPN. Please help to initiate a refund as I have not activated this service.

                        Regards,
                        Ashish
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Snehapriya Vadla
                          Jun 14, 2021
                          Resolved
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                          Resolved

                          Iam Vadla Mounika, I had a account balance of 2, 357... Still ACH debit return charges are sipped 590rs today or, on 14th June 2021.. I was not intimated how much to account balance to maintain or Prior deduction dint get any alert message... It's very disappointing... I want the charges back at any cost..it's hard earned money... We middle class can't afford to loose a penny for no reason... If this is the case I would like to close my account in HDFC... I want to know the minimum amount to be maintained... And also refund of this charges...

                          Please get back to me at your earliest convenience...
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                          along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            kiran Managolikar
                            Jun 13, 2021
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                            Address: HDFC Mumbai

                            Hello Sir,
                            My name is Kiran and bought the policy in the year 2018. My policy No. Is 18471792. Due to my job loss and serious contingent liabilities I were not able to continue the plan till end. Unfortunately, I missed the payments. Now, my fund is matured and HDFC called me I can redeem the fund which actually what I paid previously.
                            I provided the every documents which HDFC requested for. But again, they are refusing to pay the redemption value. I trusted this bank and this is rejecting my documents and refusing to pay the amount.
                            Really, is there any government which can help me to get my money. Going forward this bank cannot be trusted any more.
                            Service request no is HDFCSL[protected].

                            Also, 1-[protected]
                            +2 photos
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                              Dhanraj Vadnagare
                              Jun 13, 2021
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                              Due to a transaction issue I called the customer care to block my NetBanking and debit card, I was told to visit the branch to unlock the NetBanking.
                              I visited the branch many times, everytime the same reply it will take 48 hours to unlock.
                              It's been more than 20 days yet the NetBanking isn't unlocked.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jun 13, 2021
                              Updated by Dhanraj Vadnagare
                              The issue is not resovled!
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                                vishal ughade
                                Jun 13, 2021
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                                Dear Team,
                                I was opend saving account through online process now account was blocked due to address proof, i got call from customer care executive to submit address proof hard copy but in lockdown i cant visited nearest branch, i also asked that executive any online process to submit my address proof she told "No".
                                Now my account is blocked also charged Rs.2129/- i think its NPA.
                                So i Request to you kindly unblock my account and levied that charges.
                                Account Number - [protected]
                                Customer ID[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  vishal ughade
                                  Jun 13, 2021
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                                  Dear Team,
                                  I opened saving account through online process, Now account was blocked due to address proof, i got call to visit nearest branch i told after lockdown i will be visit with address proof (UID) also i was asked any online process to submit or verify my address proof executive says "No".
                                  Now my account is blocked and i charged Rs.2129/- i think its NPA.
                                  Account Number - [protected]
                                  Customer ID[protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Stephen Nambala
                                    Jun 12, 2021
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                                    My Name is Nambala Stephen. And i have a salary account in HDFC. And i dont know why the bank has held -595/- in my account. now my salary account balance is -594/- as there is 1 rupee in my account. As salary account is zero balance account. I request you please therefore remove the holded amount from my account..
                                    Account number:[protected]

                                    unhold the amount from my account.
                                    +1 photos
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                                      Mohan Rock
                                      Jun 12, 2021
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                                      Address: 27-1-1281, PUTTA STREET, BALAJI NAGAR, NELLORE

                                      Dear sir,

                                      yesterday i was opened PPF account through net banking, it was showned anna nagar branch, but i want to change it to nellore district, andhra pradesh nearest branch, help me on this
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Rohit KB
                                        Jun 12, 2021
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                                        I got a message saying amount reversed from Ajio online shopping app but the amount is not credited in my account. Please help me. Screenshot attached for reference.
                                        +1 photos
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