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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 238

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G
G S L V Pavan Kuncham
Jun 20, 2021
Resolved
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I have called hdfc customer care to block upi as i saw few fraud transactions happened on my other bank upi. Customer care suggested to freeze my netbanking also i said yes. From last 2 weeks i am being redirected from customer care — bank for getting netbanking unfreezed. I have called customer care and visited bank multiple times without any success
Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2021
HDFC Bank Customer Care's response
Dear Customer,

We understand that you have also raised your concerns at Grievance Redressal vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before June 22, 2021, with an update.

Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

-Zubin
HDFC Bank Customer Assistance
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    Sidhu Sudheer
    Jun 20, 2021
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    Address: 4th house, Hanuman street,Sai Nagar , Palamaner

    I kept an order at Tata cliq store and due to some reasons I cancelled and asked for refund. I have given my details of my hdfc bank account. They have refunded the amount and it is not showing in my bank account balance.
    AMNT:1949
    Bank reference number:[protected]
    Aug 5, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Bejoy
    HDFC Bank Customer Assistance
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      Babushka
      Jun 19, 2021
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      My details.
      Name Gulnar Siddiqui
      Wehicle no. MH48AW3130 Wallet No. [protected]
      Mobile: [protected]

      I am having a Fastag account with HDFC Bank. In the month of June 2021 my HDFC Fastag Wallet has been deducted twice by Rs. 120/- for adjustment entry on 03.06.2021 and on 18.06.2021. Thus my account balance became 0. Today on 19.06.2021 I recharged the account with Rs. 100. Still the balance is showing 0. I want to know what kind of adjustment entry is made and request for the re credit of the amount.
      Aug 5, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Hi Gulnar,

      Apologies for the inconvenience. Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

      -Anay
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        K
        Karan bhutwala
        Jun 19, 2021
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        Address: B-603 Western city complex pal surat, Surat Gujarat

        I bought iphone 11 4 months Ago, still I didn’t get any cahsback. I have 5000 cashback offer and i get only 428 rs cashback.
        HDFC Bank customer support has been notified about the posted complaint.
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          Joby12345
          Jun 19, 2021
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          Resolved

          Complaining about debit card emi

          If i send a message of dcemi to 56767 there is no response at times and at times receive a response ok - yet we are being charged for the messages. I tried reaching the hdfc support team via call and ivr is an headache, inspite of following that and punching the right number they say that i have reached credit card department and they ll transfer the same to account related - in between the call gets disconnected. I am seriously lost my patience...
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          Dragon Warrior Taekwondo Academy
          Jun 19, 2021
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          Address: mumbai

          Your FasTag A/c has been Debited for Rs.120 for Adjustment entry on 6/18/2021 2:53:43 PM. Need your assistance, if I am not travelling then how come Fastag deducted amount from my account and that is 120x3= 360. Please revert my amount to my account. Someone manually debiting amount from my account.
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            Prabhu George Ferdinand
            Jun 19, 2021
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            'HBL=[protected]' Complaint reference number : 15016341

            Dear Sir / Madam,

            Thanks for your reply. Please clarify the queries in below,

            Loan # 30066613

            (1) There is a mistake in the revised amortization schedule sent on 15th February 2020 for Loan 30066613.

            The due paid for the month of December2020 is missing in the repayment schedule.

            Please note that I have paid all the card dues on time till the date after the moratorium period.

            (April 2020) Due 32 - Paid in September 2020.

            (May 2020) Due 33- Paid in October 2020.

            (June 2020) Due 34- Paid in November 2020.

            (July 2020) Due 35- Paid in December 2020.

            (August 2020) Due 36 - Paid in January 2021.

            Extra Dues - Paid in February 2021, March 2021.

            So Kindly clarify!

            Loan # 58475885

            Please refer the computation in below.

            Loan Number 58475885 Principal Amount Interest Amount Total Amount
            Revised Repay Schedule 130296 32213 162510
            Original Repay Schedule 120000 27530 147530
            Moratorium Charges Levied 10296 4684 14980

            When you reverse the amount of Rs.10, 296/- for a faulty computation, the interest for the extended tenure of Rs.4684/- should be void therwise it would be a malpractice of accounting.
            I don't want to lose my hard earned money for mistakes of someone.

            If not please send me the Correct Computation and Revised Amortization schedule for the same.

            Hope this is clear for you!

            Loan # 30066613
            Loan # 54695177
            Loan # 58475885

            (3) HDFC Bank has been activated the loan restructuring scheme from January 2021.

            But the re-amortization schedule triggerd to my registered e-mail later in 15th, 16th of February 2021 & in March 9th only.

            So the additional interest imposed and collected earlier before prior intimation.( As per the revised amortization schedule)

            Please note that, there was no proper intimation made to me regarding the restructuring scheme before January 2021.

            Atleast the loan restructuring plan should be conveyd to me in a timely manner.

            So I hope this is a violation of Banking Codes and Customer Rights Policy.

            Kindly clarify!


            Please do the needful!

            Thanking you!
            Prabhu G
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              H
              Hemanga Medhi
              Jun 19, 2021
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              Resolved

              Regarding DCD charges by bank

              Address: Tihu Town, ward No-3, P.O & P.S- Tihu, Distt- Nalbari, Assam- 781371

              On 15th June, 2021, HDFC BANK has deducted Rs.177.00 from my account ([protected]) as DCD charge without any initiation as well as without any foreign transaction. So please clarify me about this deduction as soon as possible.

              Thanks & Regards,
              Hemanga Medhi
              [protected]
              Guwahati, Assam...
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              R
              Radheyshyam Chaubey Ji
              Jun 19, 2021
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              Resolved

              HDFC Bank is worst private sector bank . I would never advise anyone to take loan from this worst HDFC Bank. I have taken Personal loan and Two-wheeler loan. There are many fraudulent charges levied. Amount has been charged without any prior information. They give vague reply, thereby misleading customers. All this I am saying on the basis of my first hand experience with HDFC Bank Private Limited. HDFC Bank has taken excessive amount from me. As per my opinion HDFC Bank is CHOR (Thief) Bank. They should follow honesty.and desist from getting involved in unethical and fraudulent activities .
              Aug 8, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 19, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Nadia
              HDFC Bank Customer Assistance
              Nov 01, 2022
              Updated by Radheyshyam Chaubey Ji
              Till now, complaint has not been resolved by HDFC Bank. Totally nonsense and ### type bank, HDFC Bank is.
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                Pravin patidar3
                Jun 19, 2021
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                Work deley and missbehavier by staff and i face lots of problem i do not done my work on time
                HDFC Bank customer support has been notified about the posted complaint.
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                  B
                  Benji kamei
                  Jun 19, 2021
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                  Address: Delhi

                  The amount of
                  Rs. 6788/- was holding and deducted
                  This week

                  No information
                  No calls
                  No sms
                  No emails
                  No statement

                  So sad and sad

                  [protected]

                  Show me guide

                  Regards,
                  Mr Kamei
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Benji kamei
                    Jun 19, 2021
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                    Address: India Delhi

                    The account was hold under GEFU and the amount of 6788/-
                    Had been deducted this month's
                    Since longtime it was on hold and deducted

                    No sms
                    No calls
                    No mails
                    No statement
                    So ever sad badly hamper

                    [protected]

                    Assist me
                    Guide me

                    Regards,
                    Kamei
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      KshitijaJ
                      Jun 18, 2021
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                      I want my renewed credit card to be delivered at my residence address instead of my office address.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Dhinesh1205
                        Jun 18, 2021
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                        Resolved

                        Address: 148/55 1C SANNIYASI GUNDU, EXTENSION ROAD KITCHIPALAYAM, Salem

                        Hello,

                        I just opened the salary account in HDFC and salary should be credit in month end only but my account shows the Rs.-885 has on hold. i don't understand how salary account could charge for insufficient balance. Could be please help on this.

                        Account Number : [protected]
                        IFSC Code: HDFC0001281
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 19, 2021
                        HDFC Bank Customer Care's response
                        Hi,

                        Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
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                          rigum chalana
                          Jun 18, 2021
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                          Hlo sir/mam
                          My name is rigum chalana. I m ex employee of hdfc bank my employee code is 246005 & last day of resign is[protected].after resign i didn't receive my last month salary & reliving letter.i connect with my RM regarding my salary he didn't solve my problem and make excuses with me he is not giving me satisfaction answer. My RM name is bachitter singh & his employe code is B2985 from malout branch.pin code is 152107.i hope your team will solve my problem as soon as possible.for further detail connect me with this no.[protected].
                          Thanking you
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Nabuaaa
                            Jun 18, 2021
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                            Since these are covid times, tough times, I was unable to pay my emi on time, so i was charged with ACH charges of 590 rs on 9th june. But the next day on 10th of june i was yet again charged with 590rs with the same explaination. That's not enough on 14th june i was agin charged with a sum of 450rs.
                            I just cannot get what the hell is happening. I've been one of your happy customers but this is frustrating. I certainly need my money back at the earliest. Do help me out these are tough days pls look into it at tbe earliest.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 21, 2021
                            HDFC Bank Customer Care's response
                            Hi,

                            We sincerely regret the inconvenience caused. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before June 24, 2021.

                            -Nadia
                            Jun 22, 2021
                            Updated by Nabuaaa
                            Thanks for contacting me and explaining the matter of fact, it was a good response thanks
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                              Suman1305
                              Jun 18, 2021
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                              Address: Palampur Himachal pradesh

                              Please note my policy no.18021995
                              Is in terminated status since Nov 20 I had raised request for refund in the month of May 21 they assured me that I shall get the amount on 17th June.
                              But they are just lying I still not got amount in my account.
                              What is use of these policies if we don’t get our hard earned money.
                              Very poor service.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Attached the email screen shot for refrence.
                              Very bad service.
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                                Prashant MG
                                Jun 17, 2021
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                                Address: Banglore Malleswaram

                                My customer Id is[protected]. It has been blocked without notifying me by any sort of communication. All the free cash I had is stuck in this account now. I am unable to make any transactions. This is unacceptable. I will dissolve the account as soon as I can.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Albin Thambi
                                  Jun 17, 2021
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                                  Resolved

                                  I have loss a money around 150$ from hdfc bank debit card without my concern, There is no security regarding hdfc debit card.And after blocking my card also the HDFC Bank is taking some conventional charge amount for the money I have loss, which is a double burden at this stage of pandemic.So please don't get cheated with HDFC card.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Jakhar Gamer
                                    Jun 17, 2021
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                                    Address: Gorchhi No.69, Gawar road

                                    I haven't received my otp of debit card to start the debit card
                                    HDFC Bank customer support has been notified about the posted complaint.
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