[Resolved]  HDFC Bank — complaint for deducted rs.118/- against adhoc stmt

Address: 201301

Website: netbanking.hdfcbank.com/netbanking

Dear team,
Pls help to disburse the deducted rs. 118 /- (Dated 2nd'may'18) against adhoc stmt chgs incl gst 240418-mir[protected]Cheque/ref. No.-mir[protected].
Why this amount id deducted, need justification for same even as per rule in case of receiving statement on mail no charges will be apply.
Secondly, there is very poor service from hdfc in terms of emergency of stmt requirement, i personally visited the branch 3 times but team was unable to provide my stmt even after submission of request form and surprising is manager also denied to helpout in same (Noida, sec-16 branch).
Rgds
Vipin saini - [protected]