[Resolved] HDFC Bank — credit card application status

roshithn

Address:

Thiruvananthapuram, Kerala, 695582

Hi i have applied for hdfc credit card. I have received an email for rca decalartion even after submitting documents and direct verification by hdfc perso. He een came to my house. Please note that i have already submitted all the documents. My application number is 19j[protected]s6. Please note that i have applied yes bank credit card application on the same day of hdfc application. But yes bank credit card approved with in 15 days. But why there is so much hassles with hdfc credit card application.

Thanks
Roshith
[protected]@gmail.com

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Dec 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the below link http://bit.ly/2Hr09ZN.

-Zubin
HDFC Bank Customer Assistance

Verified Support

Nov 01, 2019

HDFC Bank Customer Care's response Dear Customer,

At the outset, we thank you for the interest shown in the Bank’s product. We wish to reassure you that your application was forwarded and put through the application approval process as per existing guidelines. We take this opportunity to inform you that address verification forms an important leg in the card application approval process. To proceed further with the same, we request you to provide us with the duly signed and completed Residence Address Declaration form mentioning complete address, landmark along with the proof of the same to the following address. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041. We request you to visit the below link to download the declaration forms. https://www.hdfcbank.com/personal/form_centers/form_centers. To help us serve you better, please quote the above mentioned reference number in all your communication in this regard.

-Nadia
HDFC Bank Customer Assistance