[Resolved]  HDFC Bank — credit card application status - "no record found"

Recently i have applied for hdfc freedom credit card online. The very same day i have received a text message informing me me that my credit card application number has been approved and the card will reach to me in 3 working days. But the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found. And today i got a text message to create the atm pin of my credit card ending with 4642. But i have not received any card.
My application ref number is - [protected]o2.
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Jul 15, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Bejoy
HDFC Bank Customer Assistance.
 
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