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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 943

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K
K Arunkumar
from Karur, Tamil Nadu
Jun 13, 2018
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Address: Karur, Tamil Nadu

Cancellation of one assist and refund amount
I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 8389 without my concern on date:06/06/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

Oneassist reg mobile number : [protected]
Name :- k arunkumar
Mobile no. :-
Credit card number ending :- 8389
HDFC Bank customer support has been notified about the posted complaint.
Dear Arun,

Greetings from OneAssist,

We apologize for the inconvenience caused.

We request you to kindly mail us your customer Id on [protected]@oneassist.in so that we may be able to cancel your plan.

Awaiting your response.

Regards,

Deepali,

Team OneAssist.
ok but clear or slove this problem
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    J
    from Amloh, Punjab
    Jun 13, 2018
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    Address: 144001

    Hello there

    I received sms from hdfc bank today that rs-1900/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
    And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

    Please deactivate and refund my money asap in same account .
    Name:GAUTAM JAIN
    Hdfc credit card no. Xx5995
    Mobile no: [protected]
    Email : [protected]@gmail.com.com
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Gautam,

    Greetings from OneAssist,

    We are sorry for the inconvenience caused to you.

    We request you to kindly mail us your membership Id or the customer Id at [protected]@oneassist.in in order to cancel the membership as we are unable to track your details in our list.

    Awaiting your response.

    Thank You,

    Regards,

    Deepali,

    Team OneAssist.
    Dear sir/mam,

    My hdfc ac is salary based account now i resigned my previous job thats way im not using hdfc bank account due to not maintaining sufficient amount you are charging 600 per month still im not using my account from last 8 months and no transaction was done with my ac
    Contact me [protected]
    Please stop the plan and refund money in my account
    Dear Sir/Mam,

    I withdrew money from Axis back on Saturday(2nd June) in Goa(Panjim) using my Hdfc debit card. It was showing that 'sorry transaction was cancelled' but the amount was debited from my account and I haven't got the money back. Kindly help me and do the needful.

    Thanks
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      C
      canitinsurana
      from Pune, Maharashtra
      Jun 13, 2018
      Resolved
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      Resolved

      I am saddened by such irresponsible behavior by hdfc credit card deptt. Hdfc ho issued letter to the bank to waive off charges wrongly charged to my credit card ending 4977 with registered mob no[protected] but it is more then a year now no action was then by hdfc staff and no one is picking up the call when i called on [protected]/02
      Please please me resolving the issue
      Jul 19, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 13, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

      -Anay
      HDFC Bank Customer Assistance
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        S
        Sudheer mangal
        from Udaipur, Rajasthan
        Jun 13, 2018
        Resolved
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        Resolved

        Address: Sawai Madhopur, Rajasthan, 322001
        Website: ....

        Dear sir /mam

        I am requesting to you that please refund my all the charges those deducted from my customer i'd 46675456. I have h ending demat a/c with this customer i'd and i am doing all the trading with hdfc bank demat. And paying so much brokrege. I have 2 saving account in hdfc. Please refund my all the charges releted to mab those charged in last 2 years. I'm future i will mantain mab.

        Regards
        Sudheer mangal
        Cus. I'd 46675456
        Jul 28, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 19, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        The charges levied are in conformity with the Bank's schedule of service charges and hence we express our inability to reverse the said charges levied in your account. For further assistance, you may write to us at [protected]@hdfcbank.com

        -Manoj
        HDFC Bank Customer Assistance
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          S
          Supriya brahma
          from Delhi, Delhi
          Jun 13, 2018
          Resolved
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          Resolved

          Address: 110029
          Website: hdfc

          A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

          Im very much disappointed after waitng for such a long day and getting this kind of responses. I didnt received any letter from your side neither elctronicaly nor in my mailing adress.
          Jul 15, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 13, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please share your application No with contact info and the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Manoj
          HDFC Bank Customer Assistance
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            Z
            zohra khan
            from Mysore, Karnataka
            Jun 13, 2018
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            Website: Rechargepayindia.com

            Hi i am [removed]. I had done online tv recharge but my recharge was not successful due to inappropriate amount but my money was deducted from my account. When i called it was said my money has been refunded. But i dint get any notification. When i called my bank they said they have credited my money to my account. But still i have not received any notification. N wen i check my balance i have not received my refund money.

            Please do help me in this
            Reg mobile no -[removed]
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 13, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of disputed transaction and the reference id TTU[protected] We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

            -Manoj
            HDFC Bank Customer Assistance
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              P
              pauravi aroskar
              from Mumbai, Maharashtra
              Jun 13, 2018
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400067

              I am having salary ac with hdfc, on which my two emi are going on. But they charge me extra every month,[protected]. But this time i was waiting for my salary and when it arrived, i went atm tto withdraw it was showing that there is nothing left. How can you charge around 5500 as charges. And infact i had paid my emi then too? The charges are irrelevant. Pathetic service! Highly disappointed!
              Jul 28, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 14, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              The said account number mentioned by you has been closed. Please email us at [protected]@hdfcbank.com from your registered email id along with your correct account details, details of deduction of charges and loan account details for further assistance.

              -Manoj
              HDFC Bank Customer Assistance
              Verified Support
              Jun 14, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We would like to state that the account XXXXXXX1861 is closed on 13.06.18 and there are no charges debited. We request you to write to [protected]@hdfcbank.com, mentioning details date and amount of charges levied, to enable us to assist you further.

              -Anay
              HDFC Bank Customer Assistance
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                F
                Farida Stationerywala
                from Mumbai, Maharashtra
                Jun 12, 2018
                Resolved
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                Resolved

                Address: 400067

                I was transferring some funds from my hdfc savings account to union bank savings account through imps ref no:[protected]
                Amount was debited but i got an sms: "fund transfer declined due to technical issue at the benificiary bank end".
                Transaction status is showing as: host (Cbs) offline/issuer node offline.
                Its been a lot of time since this happened and i have not received any refund yet.
                When i will be getting my refund and how???
                Jul 18, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 15, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have checked and found that the said transaction has been already reversed to your account. You may check your account statement online for further details.

                -Manoj
                HDFC Bank Customer Assistance
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                  P
                  Payal Pandey
                  from Delhi, Delhi
                  Jun 12, 2018
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                  changing emi date of personal loan

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Hi,

                  I am an existing customer of HDFC Person Loan, inspite several complaints from last few months my EMI Date has not been changed from 7th to 10th and I am paying unnecessary bouncing charges every month due to this and its effecting my CIBIL. Please look into this matter as its very necessary. It has effected my CIBIL score and I am not able to apply for any credit cards or other facilities due to this reason....
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                  V
                  vishalsingh9029
                  from Mumbai, Maharashtra
                  Jun 12, 2018
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                  Address: Mumbai City, Maharashtra, 401105
                  Website: HDFC Bank

                  This is regarding my account no. [protected], I had maintained a salary account with Malad branch while i was working under previous employer. After i changed my job i wanted to freeze the previous account maintained with the previous employer and tried to opened another account but ur executive of bhayander branch advised me to just transfer the account to bhayander branch and transfer the same account with the new employer.

                  They provided me with the form and told me to submit it, i asked them whether anything is pending regarding the same and they assured me that nothing is pending and my account will be transferred as a normal salary account.

                  Due to some personal sought i regularly didn't checked my account but when i checked, it has been found that there is deduction from Nov, 2017 and further every month for the non maintenance of minimum balance and when i asked about it they are giving me a reason for submitting an incomplete form.

                  I have a query if the form was incomplete why did you accept at that time? Also the acceptor of the form also assured me that there is no incompleteness pending from my side.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    from Dehra Dun, Uttarakhand
                    Jun 12, 2018
                    Resolved
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                    Resolved

                    Address: Gurgaon, Haryana, 122001

                    My name is saurabh suman and my mobile number is [protected]. Time and again i have been getting calls from the hdfc bank pressurizing me to take their credit card and personal loans. Even though my phone number is on do not disturb list it seems to have no value. The shameless call centre guys from hdfc are continuously calling and disturbing. Rhodium i request you to look into this matter as soon as possible.
                    Jul 15, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 13, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share caller details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      N
                      nayan kurup
                      Jun 12, 2018
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                      HDFC bank charged me late payment fees on my credit card for a transaction which was not within my control. i was out of the country and hence could not get the otp on my phone to pay the bill. i did pay the bill however with a delay of 5-10 days after i was back in India. when i called the customer care, no one was ready to listen to this and were extremely rude. i have henceforth stopped using this card. however this month i see a charge of 28.41 on my card which reads igpt-vps. i do not agree with this illegal charge and would like to raise a complaint.

                      I was a customer of this bank for more than 12 years.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        sohan singh dattania
                        from Bareilly, Uttar Pradesh
                        Jun 12, 2018
                        Resolved
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                        Resolved

                        Address: Udham Singh Nagar, Uttarakhand, 244713

                        Maine hdfc se 20, 000/- lakh loan 02 saal pahle liya tha. Muje hdfc branch kashipur me agar kisi enquiry ke lia jana padta h to vaha par bahut jayada atleast 02 hours wait karna padta h. Eske alwa agar koi queiry phone dwara lena pade to branch staff 10 minute bad phone karo, fir 10 minute bad volte hain 15 minute bad phone karo, jo ki ek bade bank ki casualness ko darsata hain
                        Jul 22, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 13, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your account/customer Id, branch details and registered contact details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          S
                          surendhar muthusamy
                          from Raipur, Chhattisgarh
                          Jun 12, 2018
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                          Address: Tiruvallur, Tamil Nadu, 600037

                          Hi team,

                          I have lost my Food Plus card, i am a CTS / Cognizant associate, could you block the card and issue the new card.

                          Food card no : [protected]

                          Email ID - surendhiran.[protected]@cognizant.com
                          Employee ID - 547927

                          Please let me know if any additional information required.

                          Regrads
                          Surendhiran
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                            J
                            jeemee
                            from Bengaluru, Karnataka
                            Jun 12, 2018
                            Resolved
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                            Resolved

                            Address: Tiruvallur, Tamil Nadu, 600053
                            Website: www.consumercomplaints.in/new_complaint

                            Hi team,

                            I want to cancel my credit card, without using it how will charge me as above 3000 rupees. At first they issued a free credit card without asking, i didnt even swipe my credit card once.. But by clicking some link it goes automatically and amount detected from it for online recharge, so will u cancel my credit card.
                            Its totally waste.

                            Dnt try to abuse money of other without the card holder knowledge.
                            Jul 15, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 12, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your Card No., charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
                            3rd party cash transaction amount deducted my account for sake of no reason.

                            06 Jun 2018 3RD PARTY CASH TXN INC GST 310518-MIR[protected] MIR[protected] 06 Jun 2018 177.00.

                            HDFC Bank should immediately refund the money.

                            Savings Account No.: [protected], MAGARPATTA - PUNE
                            Sms aginst transaction no[protected] NET BANKING DATED 02/06/2018 NOT RECEIVED FOR SB AC NO[protected]
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                              I
                              Ijas Shaikh
                              from Pune, Maharashtra
                              Jun 12, 2018
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                              Address: Pune, Maharashtra

                              Hi Team,

                              This is regards to Cancellation of ECS for the loan account no. 46214533 as it is foreclosed on dated 31st May 2018. Still the account is debited.

                              I spoke Many executives on this but they provide me wrong resolution and asked me to visit bank every time. This is not needed this can be done on call as well. Hence luckily after many calls one executive provide resolution saying from next month no EMI will be deducted they will cancel the ECS.

                              During this process to just get a simple information HDFC bank Executive are very rude, Negligent, Specially one guy AMIT AHULE. He was very rude with me when I call him to foreclosure the loan.account. I share with him about my father who was admitted in ICU for 12 days and unfortunately pass away. In such crucial situation I was dealing with these guys to closed my loan a/c as i was not able to pay EMI on time and interest amount is increasing. Therefore I borrowed money from my relatives and foreclosed the a/c.

                              The service of HDFC bank is very bad, They are very rude and misbehave on call. There is not manners to handle a customer. Even some of the executive gives harassment calls from there mobile.

                              Receipt no 48245780. and Amount paid Rs. 33756/-

                              Request you to Cancel the ECS Payment hereafter.

                              Regards,
                              Ijas Shaikh
                              HDFC Bank customer support has been notified about the posted complaint.
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                                K
                                Ketki Chauhan
                                from Ahmedabad, Gujarat
                                Jun 12, 2018
                                Resolved
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                                Resolved

                                I have a personal loan with tou for which the emi was due on 07.06.2018 and was supposed to be debited from savings account. Even after repeated reminders to the rm no standing instruction or debit has been made so far from the account. If my credit score gets spoiled because of this i’m going to hold your bank responsible and take necessary measures for the same.
                                I need a speedy result for the same.

                                Terrible and disappointing service.
                                Jul 27, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 12, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, Loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Praveen. H. N
                                  from Bengaluru, Karnataka
                                  Jun 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560017
                                  Website: Hdfc Bank

                                  Rs 400 has been deducted from my hdfc bank account no 7375. For using debit card ending 1495 for rs.400.00 in bangalore at cut & create ladies be on[protected]:13:02:19 and avl bal: @ that time was rs.20908.80

                                  But the transaction was cancelled due some technical issues though amount of rs400 was deducted and didn't revert back to the same account. I have double checked with the shop owner. If the amount was credited to their acct or not. No it's not credited to their acct also.

                                  Please kindly revert back my amount.

                                  Thanks
                                  Jul 15, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 12, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete issue, account no./card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  I have worest experience in hdfc bank without intimation they are changing salary zero account to savings account..
                                  Hi HDFC,

                                  There have been some deduction or the other in the name of some random charges. Please look into it and refund the amount ASAP. I have been maintaining a minimum balance, and you are charging amounts without any prior information.

                                  I want this to be resolved from your end immediately and I want a REFUND!

                                  Astha
                                  Hi,
                                  I made a transaction of Rs. 5000. The transaction got declined. It has been more than 2 hours, the money has not been credited back to the account. Please do the helpful.
                                  Thanks,
                                  Deepika
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                                    I
                                    IshanShingne
                                    from Mumbai, Maharashtra
                                    Jun 12, 2018
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                                    Address: Mumbai City, Maharashtra, 410210

                                    Hello team,

                                    I am ishan shingne
                                    A/c no: [protected]
                                    I have paid sum of rs 1, 446.64 to relaince fresh, kharghar, navi mumbai (Date "11th june 2018")
                                    First time due to weaker network, payment get failed
                                    Ref no: 007727
                                    Second time payment get successful
                                    Ref no: 007728

                                    But when i checked my accounts, at both times payment get deducted from my account.

                                    Kindly help me to get my money back that i have paid extra.
                                    Store name: relaince fresh
                                    Location kharghar, navi mumbai
                                    Store contact number:[protected]
                                    Store address: shop no: 34 to 47 darshan, dev palace chs, owe village, sector-19, kharghar, navi mumbai, maharashtra 410210

                                    Thanks,
                                    Ishan shingne
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 12, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID: 1591736 and will revert to you in 7 working days.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Jun 25, 2018
                                    Updated by IshanShingne
                                    Its 25th June now, complain is not resolved yet. Kindly look into the matter ASAP else I need to escalate it to bank ombudsman.
                                    User id and password forgotten
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                                      N
                                      nksingals
                                      from Noida, Uttar Pradesh
                                      Jun 12, 2018
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                                      Corruption and rotten indian banking system

                                      I am deeply pained to write this article by the treatment given to me by hdfc bank which gives the initial signal of malpractices and scam going to unveil soon in indian private banking sector. Icici bank scams we are already reading all the times in news and now its the time of scams coming out of other indian private banks like hdfc bank, axis bank and other smaller banks.

                                      Cmd office controls most of the information which is required by the bank and they have planted the corrupt officers under their patronage to extort money, blackmail, defraud and take the advantage due to their superior market positioning.

                                      One side whole country and banking system is struggling with the npas and another side the bank is making the systems which make even the people to honestly repay their loans.

                                      I have a lap from hdfc bank and want to repay the same. I asked bank for providing me the foreclosure letter vide their official receipt dated 28/05/2018 and instead of just providing me with the letter, the bank service & portfolio connoisseur, mahender kataria, mobile no. [protected], describing himself as coordination with central team and md office clearly indulges in practice which forces customers to meet them and pay for smallest services like issuance of foreclosure letter.

                                      It clearly indicates the involvement of md office in controlling the information and making the corruption in the system.

                                      Let's keep a cautious eye and see how the new scams evolve in indian private banking system soon.

                                      Lets watch and see how cmd aditya puri reacts and had to say in this matter. Complete details also emailed to him on aditya. [protected]@hdfcbank.com
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Please tell the resan for Disapproval of my application Nambar [protected]S2
                                      DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY
                                      Manjunath m
                                      [protected]
                                      Hello, I have got email of refund reversal / credit into my HDFC A/c by Amazon, yet HDFC has not yet credited it has been 4 days already. I request a quick action on this.Else would have to seek customer readdress forum.
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