[Resolved] HDFC Bank — credit card bill payment done twice

[Resolved] HDFC Bank — credit card bill payment done twice

M MjjRana from Delhi, Delhi Aug 2, 2019

Hello hdfc team, By mistaken i have done credit card payment twice once auto pay and second from mobile app, where credit card due amount were not get updated. And i just click on due amount and it was deducted from my account balance. Please check my account and refund last bill amount. Thanks Please find my account details below Acc no -[protected] Was this information helpful? No (4) Yes (15)
Sep 6, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 03, 2019 HDFC Bank Customer Care's response "Dear Customer, We are in receipt of your payment of Rs.15, 449.00 and the same has been credited to your credit card account on 01/08/2019. The relevant credit for the same will reflect in your August 2019 statement. We request you click on the "View unbilled transaction link" in the "Credit Card" option on our netbanking facility to view the above credit on your card account and same will be adjusted against your fresh transactions. In the event if you wish to have excess balance refund, we request you to contact our Phone Banking officers at the mentioned number in the below URL.https://bit.ly/2wwwruX -Anay HDFC Bank Customer Assistance""
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sarath v r

Dec 12, 2021

Hello hdfc team,

By mistaken i have done credit card payment twice once auto pay and second from mobile app.
And i just click on due amount and it was deducted from my account balance.
Please check my account and refund last bill amount. Thanks
Please find my account details below
Acc no: [protected]