HDFC Bank Complaints & Reviews

I got a sms from my bank that i have spent 199 via credit card at amazon without pin/otp. Where there was no payment done by me or my amazon account dosent show any purchase. I can see many people complaining about similar sms.

Sms says -

"alert:rs.199 spent via credit card xx8121 at amazon1258399 on[protected]:18:31:28 without pin/otp."

Please refund the amount asap.

Dear sir,
I am avdhesh yadav customer of hdfc bank (A/c-[protected]) i did my transection of an amount of 6000rs through bank of india atm on 09/07/2019 between 11:00am to 11:30am but amount not received but deduct on my account on same time im raised my online complain through ref no 1953321 before 24hr on my hdfc bank but still not giving any solution behalf of hdfc bank.
Kindly do the needful assistance for the same.

I have savings max account in your renowned bank. On 26th july, an amount of rs.1313 have been debited from my account without prior notification. When i google the transaction i came to know that these are some bank charges. I don’t have any deal with your executive regarding these charges. I don’t believe that such a huge bank involves in doing these kind of atrocious activities with customers. Kindly credited my money bank. I am attaching the details of the payment with you
Withdrawal1, 313.94
Cheque/ref no. Mir[protected]
Narrationinter-brn cash chg incl gst 200719-mir[protected]. Please solve this problem as soon as possible. So that in future your customers can never doubt on your quality banking services. Otherwise strict action will be taken.

Hi, i have salary account in hdfc 1.5 years back when i was working at that time. After that i changed company & they provided other bank account. But my hdfc exsisted old salary account showing -7951 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 7901 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
Plz juistice to me. 9000 is huge amount to me. What is the solution?
What is the action will take against this bank.

I have lost my job in june 2019 after which the calls from the credit card company i. E. Hdfc people started calling me asking about the amount. I told them that as i have not received the salary from the past job i will pay the amount after the salary is being credited to my account i. E. The month-end. However, after having a talk with two officials on +91-[protected] and +91-[protected] where i told them multiple time on 21st july, 24th july and on 26th july 2019 that my salary will be credited on the last date of the month post which i will make the payment.
However today i. E. 27th of july, 2019 a credit card recovery agent with a number - [protected] called me and harassed me for rs 3150 after telling the same that it will be possible to pay at the month-end only. He told that pay the amount today or he will call my family neighbors and my girlfriend and their family members also.
After asking them he continued to torture me after 3 calls even saying that the rbi has their guidelines regarding credit card recovery agent and the fair debt collection practices act (Fdcpa) says debt collectors can't harass, oppress, or abuse you or anyone else they contact. Some examples of harassment are repetitious phone calls that are intended to annoy, abuse, or harass you or any person answering the phone. Obscene or profane language.

Even though he is currently blackmailing me either pay the amount or i will call your girlfriend and family members.

I would also like to write here that raise the complaint against these people whose number are provided and if they will try to come to my home or threaten my family or girlfriend i will definitely harm them or else i will suicide.

Sir
My name is chiranjib roy.in october 2018 i purchased a cell phone which had a 2000 rupees cashbach scheme. The phone cost me around 26000 rupees under hdfc finance pvt ltd. The emi tenure was of nine months and the emi started from november 2018. At the time of purchase i was told thatthe 2000 rupees cashback will be adjusted in the subsequent emis. The loan account number is [protected].in the course only rs 999 has been adjusted so far and the remaining amount has still not been adjusted. This july is the last month of the emi and i am very displeased at such a treatment from the bank's side. I have contacted the bank officials several times but they don't have any clue. I want a fast solution and adjustment of the remaining amount quickly. Waiting for your reply.

I would like to submit this complaint to inform all people out there how difficult it is to close a loan even in a private bank like hdfc bank and i think in this comparison other govt banks are much better in their service, i have been asking for the foreclosure amount i should pay since 15 days but they have not responded to a single mail ([protected]@hdfcbank.com) they have a standard revert that our query will be resolved in 48 hours

Hi,

I am sanjay kumar kulkarni, my debit has been blocked without any reason, more over i didn't get any intimation, message, form bank or courier department and form three days asking unblocked the debit card but till now my account has been not activated and they are not even taken any action on this. While you are blocking don't you have any responsibility to intimate the customer or else any message. While opening an account you people address everything from customer. One of the worst service form hdfc bank. Review the issue and resolve as soon as possible

I have recieved.. Dear mr. Sanjay kumar kulkarni, welcome letter for a/c xxxxxxxxxx7271 has returned undelivered. Due to this, account has been blocked. Please visit your branch to help us assist you

Thanks,
Sanjay kulkarni.

B2, aie
Ramachandrapuram
Medak - 502319 opp jyothi theatre ifsc - hdfc0000811.

Card application decline with no reason provided
To hdfc bank credit card manager,

I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile. And one person collect name/contact number/address details. I did that.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.

Hi this is the 20th-25th time when i raise complaints against un-necessary charges in my salary account.
Now rupees -236 amount reflect in my account which should be zero rupees. Request you to please avoid to harras customer by doing this kind of activity. Pls do not decrease reputation by chindi chori.
Pl waive off my amount on high priority.

I hope you’ll do the needful for customer satisfaction and also for reputation.

Hello hdfc team.
I have been using ur credit card since 3 years. And due to some problems i am unable toh make payment of this month. Nd i really apologise for that but i will make payment very soon. But ur credit card department calling me regular and misbehaving me. And saying “tu credit card ka bill ni bharega. Bhar de acha nahi hoga “. I am mentioning contact number from which i got call ‭”+[protected]‬”. And not only in office hours he used to call me 9:00
Pm or later and he also text me ki kitna time lgaega payment karne main. I said him that i will surrender my account and my father account and i will do complaint. Then he says ha tjhe jha complaint karni hain kar. Kindly make strict decisions towards this behaviour. So i can understand that hdfc first priority is always customer. He should call me and apologise for this behaviour. Otherwise i will do police complaint for harassing me. I have his recordings and text msg as proof.

I have cancelled one order from amazon but i didn't get my refund. While i contacted amazon they said they already remitted the refund and they also gave me refund reference number. I have already reported the issue once through this service and i got a reply from hdfc bank to email the details to their email i'd, but the i'd they gave to me appear like this (Protected) hdfc.com. So please give me your email i'd.. My email i'd :[protected]@gmail.com

I am your loan, sb and credit card customer. I had already warned 1 girl few months back not to talk rudely. I am making payments regularly. This time i had sent a neft from my acc n friday which is returned to my acc from my bank which i came to know just now as i went through my acc statement. Meanwhile again i am receiving calls from a girl who is talking rubbish without even concerning that i am in hospital right now. Asingama illa bank la thana velai solringa etc are the words she used. I am not going to initiate my payments again hereafter due to such words. I know how to improve my cibil also. Myself i am a banker.. Next step is banking ombudsman. We also have collection team better than yours. We dont use such harsh words.

Hi, this is arjunan from tcs, chennai - siruseri branch. I have lost my hdfc food card 2 days back and it is having rs. 1, 500+ in it. Have to block the lost one and re apply for the new one with the balance loaded. Kindly help on this.

Have called to the customer care number many times none of them are responding. So registrating complaint here.

My mobile no-[protected].

My name is jagmohan baidwan. I have an account with hdfc bank sector
9 chandigarh. My phone number is[protected] in edmonton canada where i have been living permanently since 1982. I deposited rs 8 lacs into mutual funds in 2008 with bank of punjab which was eventually was taken over by hdfc bank. Out of this money rs 2 lacs was deposited into some kind of life insurance mutual funds without explaining me. Later on i found out that i have to deposit rs. 2 lacs every year and i will get a monthly pension monthly. My intention was only to put some money into bank in india and eventually take it back to canada after few years. I cashed the mutual funds after 3 years. I lost rs 2 lacs which were put into life insurance fund.in 2014 we deposited about over 60 lacs into our account with hdfc bank. At that time we told the bank that we want to close our account and want to deposit all the money into another bank. The reason i told the bank was that i have been cheated by the bank of punjab for rs 2 lacs by putting that money into pension funds without my knowledge. I was convinced by the representative of hdfc bank named rajni gulati with sympathy and assurance that my rs 2 lacs will be returned with interest. She convinced us to put some money into fixed deposit and some money into mutual funds. The mutual funds will mature in 5 years and you can cash all of it and there is no income tax on gains. My wife started with rs 2 lacs in march 2014 and i started with rs 3 lacs deposit in 2015 for 5 years.in 2017 i found out from another bank employee that all of the money has been put into pension funds. It does not make sense to put the money and larger amount in to the same pension funds which was the reason for my intention to close my accounts with this bank.
I have few other issues but once this matter is resolved and i get all my money the other issues will die.
I signed paper with the bank at the time of the deposit. My experience in dealings with banks in canada is of mutual trust and understanding. I sign all my papers with bank, lawyer, accountant and doctor based on what they explain to me. I believe that what they tell me is true. I can not believe that i am signing something different than i have been told. Please correspond with me through my email. I will be coming to india in november this year and will appreciate this matter resolved by then.
Jagmohan baidwan
[protected]@gmail.com

Dear sir,
I am tusham chand chouhan, sales officer 181845 hdfc bank bhatapara chhattisgarh.
I am mentally tortured by relationship manager and my cluster head, i am charged with a false accusation.
Then my id was blocked by rm, my continued illegal absence was recorded,
And i was iligal terminated from hdfc bank a few days later, no inquiry was done in any way, none of my emails and letters were answered,
I have not been given any chance to keep my side, my career ended.
The financial condition of my house has worsened, here the staff is not given a response, i am unhappy with hdfc bank.

I am maintaining a current account no. [protected] in the name of my company nobatram forex private limited. Company's cheque no. 000013 for rs 53300 was dishonoured on 26.07.2019 even even after having a sufficient balance in company's account. This wrongful dishonour has hampered on company's goodwill heavily. This happened only due to wrong practice of sending cheques of even your own bank's branches to the clearing cell for posting which also delays the availability of fund to account holders. Please look into the matter & advise me what should be done by me to penalise the concerned persons of your bank.

In my account rs 118 date 26/07/19 debited for adhoc stmt charges but i m not requested for any statement but charge debited i want my money back my account debited narration (Ref num mir[protected] shows adhoc stmt charges tell me the reason for amount debited please resolve this issue as soon as possible also provide me. The proper resolution to my query. I want my money back as soon as possible.

I have been issued one hdfc credit card, regalia first, have been provided almost forcefully at my office.
- this credit card was provided to me by one of hdfc executive, mr birju sharma in bhilai, chattisgarh, stating that it is free of cost. He didn't mention anything clearly.
- only one transaction was done thru amazon of rs 999/- using this credit card.
- i called several times to hdfc customer care regarding the bills which was not being sent to my email id. I didn't even receive any hard copy of the bill.
- i tried to call the sales executive but he didn't respond other than postponing the matter.
- once i got sms for payment and i did payment for rs 1600/- on 06.04.2019
- again i did payment of rs 927.19/- on 17.07.2019 but still i am getting sms for outstanding bill amount.

Somehow after a lot of efforts, i got the credit card statement and i noticed that they have charged membership fee, late fee and interest etc inspite of the fact that it was issued stating that it is free of cost and i didn't receive any bill or statement.

In view of above, i would like to request to waive off the membership fee, late fee etc from billing amount and to provide back the extra amount paid by me.
As on date the pending amount due should be zero and rs 1528.19/- should be credited to my account as i have paid rs 1600+927.19/-, total rs 2527.19/-
Total amount paid - rs 2527.19/-
To be paid (Only one transaction) - rs 999/-

Harassment call rather then a customer care call

Adding more to harassment, the customer care executives are so rude and unaware and not able to resolve this issue in spite of calling several times.

I would like to state that
1) i have been wrongfully billed.
2) no statement of outstanding balance amount received from since issuance of credit card
3) customer care executive's behaviour is quite unprofessional.

Tulika

I have brought a new mobile number and i constantly receive messages from hdfc bank, from later enquiry i came to know that before the no. Was allotted to me it was used by someone and they have registered it to bank account...
So when i try to use some online platform i face a lot problem...in many apps it shows your no. Is linked to this account up i... So please provide me any solution