[Resolved] HDFC Bank — credit card | |||||
Please note that i applied for hdfc credit card and got reference no : [protected]s3. I got all verification done at my office and residence too not onle one time verification 2 time done. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number 18j[protected]e1 status disapproved who called us for credit card and we never gone to hdfc for the same. Sumita, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got credit card too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards debasish mondal [protected] mail id mdebasish1. [protected]@gmail.com please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response. Was this information helpful? | |||||
Dec 4, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 01, 2018 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that application for a credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card. -Manoj HDFC Bank Customer Assistance | |||||
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