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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 619

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B
Balajicambi
from Bengaluru, Karnataka
Nov 12, 2019
Resolved
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Address: Hdfc bannnerghata branch Uma Admiralty, 560047

Amount of 4673 was deducted on 23th september 2019 and i am following with flipkart and bank till 11 nov on refund both of them blame each other flipkart says we din receive money bank says we settled who to ask what to do can some take this seriously.
I contacted flipkart many time got mail. Conformation tat amount is not with thn and thn i contacted hdfc repeatedly till nodal officer i reached they keep telling amount is settled
Dec 21, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Nov 12, 2019
Updated by Balajicambi
My complaint reference is HBL=[protected]
I spoke to grievance ream and wrote several mail to Grievance.[protected]@hdfcbank.com called nodal officer and they are giving same response as settled to flipkart merchant that tat flipkart merchant says we have not received both useless team are cheating me on my money... Pap lagega

Nov 12, 2019
Updated by Balajicambi
Mail from hdfc bank latest on 11 nov

Verified Support
Nov 13, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Zubin
HDFC Bank Customer Assistance
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    N
    nandagonuguntla
    from Delhi, Delhi
    Nov 12, 2019
    Resolved
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    Resolved

    Address: Bangalore Urban, Karnataka, 562107

    This is in reference to the transaction made from my account without intimating me by hdfc bank.

    An amount of rs 1019 has been debited on 11 nov 2019 from my salary
    Account, mentioning about 'depository charges oct 19 on demat account.

    I have been charged around between rs 150 to 200 but this month hugely debited.

    Please help and give me an update to my mail id: nanda. [protected]@gmail.com

    Thanks
    Nandakumar
    Dec 14, 2019
    Complaint marked as Resolved 
    HDFC Securities customer support has been notified about the posted complaint.
    Verified Support
    Nov 13, 2019
    HDFC Securities Customer Care's response
    Dear Customer

    Greetings from HDFC Securities Ltd !!!

    As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -4.

    We have also raised this from our end.

    Regards
    Customer Care
    HDFC Securities Ltd
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      P
      Parag jindal
      from New Delhi, Delhi
      Nov 12, 2019
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      Address: A-137/5 rajpark sultanpuri, New Delhi, Delhi, 110086

      I have applied for hdfc fastag on 8th or 9th nov and money of rs. 500 has been deducted but i didn’t get application no. Or any other messages related to fastag. I have talked with customer care also on saturday last week and they said in 2 to 3 days you will receive a mesg but nothing works. So please either give me the updates or refund my amount.
      HDFC Bank customer support has been notified about the posted complaint.
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        T
        Tekitisisjs
        from Noida, Uttar Pradesh
        Nov 12, 2019
        Resolved
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        Resolved

        Address: Pune, Maharashtra

        I dont know why i am getting this message since i dont have any emi loan with either hdfc or bajaj finance with the emi amount mentioned below in the message that i recieved. I have only 1 loan that is of 28k with bajaj finance emi of which will be deducted from hdfc. Below are the messages i recieved:
        "dear customer mandate reference no: hdfc (Protected) issued to bajaj finanace limited with value rs. 48239.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch"

        "successful debit mandate registration bf041119_374-2613 for mntly pymnt from a/c (Protected) to bajaj finance ref no.. (Protected) upto rs. 48239.00 valid 27-oct-2019 to 22-oct-2039"

        Please resolve this issue or complaint as i can prove i have not opted for any of the above loans.
        Dec 16, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 12, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.

        -Anay
        HDFC Bank Customer Assistance
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          A
          AmitSharma2009
          from Delhi, Delhi
          Nov 11, 2019
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          Today 1.57 pm i received a sms alert from hdfc that rs. 927 is spent on amazon prime.

          I have not purchased anything, nor i logged to buy anything. No renewal is there, no otp i received then how this payment got deducted from my credit card without my authorization. Also there is no email to send the complaints to stop this payment. I want instant action to be taken on this.
          Also how the payment being done without otp.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 12, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Card No. & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Nov 12, 2019
          Updated by AmitSharma2009
          Reference number given by is not visible to me due website protected policy.

          As an authorised HDFC staff You can see my email id, kindly send the reference number there.
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            G
            GaneshkumarS
            from Chennai, Tamil Nadu
            Nov 12, 2019
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            Address: Plot no 117, 5th main road, Swaminathan nagar, Kottivakkam, Chennai 600041, Chennai, Tamil Nadu, 600041
            Website: HDFC bank fast tag

            I have apllied for a Fast tag thro HDFC bank and My token number is HFR287332. I received an information that it would be couriered thro blue dart and docket no is [protected]. But so far I have not received anything from blue dart. It has been one month.
            My name is S GANESHKUMAR and my email I’d is [protected]@siemtel.co.in and my mobile no is [protected]
            HDFC Bank customer support has been notified about the posted complaint.
            I transferred amount of 950 twice today and the money git debited in wallet and i did not receive in my account, please let me know the status.

            my phone number is [protected] which i use the same ti login in to my wallet
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              B
              BS Chaudhary
              from Delhi, Delhi
              Nov 11, 2019
              Resolved
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              Resolved

              Address: Kurukshetra University,, Kurukshetra, Haryana, 136119

              I waiting for update of my vehicle number from tmp557749 to hr07ab5187 which is pending for last over a month. I am waiting for the reversal of rs. 70 of oct. 6, 2019 which was supposed to be reverted to my account. I do not know i am so fedup with no response at all from the email id of fastag (Fastag. [protected]@insolutionsglobal.com). It is also horrible that the toll-free number is helpless to update anything and if i am not able to update my account details what absurd your system is. Kindly do let me know which the first appellate or how i can get the issue resolved. My wallet id is [protected]. I will wait for your reply and solution. My email id is [protected]@kuk.ac.in
              Dec 20, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 15, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We have raised chargeback with the acquiring bank, however, the same is rejected by them. Kindly write to Fasteg team at fastag.[protected]@insolutionsglobal.com for further assistance..

              -Nadia
              HDFC Bank Customer Assistance
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                R
                Rajkumar Periyasamy
                from Chennai, Tamil Nadu
                Nov 11, 2019
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                Address: 638105

                I bought HDFC FasTag last month and it is not scanning Properly in all Toll plazas. I faced problem in most of the Tolls except. When i inquire HDFC customer care, they will simply redirect to NHAI toll (1033) .And moreover when we dial customer care number, they will not pick the call and NO response most of the time. This WORST experience. I strongly recommend, DO NOT BUY FASTAG from HDFC. Worst experience.
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                  J
                  Joe Arun Kumar
                  Nov 11, 2019
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                  Have applied for hdfc fastag on 18th oct 2019. Reference no is hfr291154. Have not yet received the tag and the customer care number provided in hdfc fastag page is not functional as far as i checked, it just keeps playing a music in repeat mode. And no other means to contact to get the status. I've already paid rs.500 while applying for fastag.
                  Already raised a complaint and the response said the fastag is dispatched with bluedart courier and there was no courier no. Pls message me or mail me the courier details. Or else paste the courier number without it being masked.
                  +2 photos
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Shekhar2492
                    from Gurgaon, Haryana
                    Nov 11, 2019
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                    Address: Sector, Faridabad, Haryana, 121008

                    Dear concern,

                    Many time i visit at your hdfc bank branch of sector 29 huda market faridabad (121008) for re issue my debit card but your bank employe (pushpender) attend me like i am gone there for time pass and secondly that branch employe always says me we have not debit cards in stock ...i only want to know why are you giving us so much poor service like that...

                    Thanks
                    Regards
                    Shekhar
                    [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      Bmm1
                      from Bengaluru, Karnataka
                      Nov 11, 2019
                      Resolved
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                      Resolved

                      Address: Hassan, Karnataka, 573214

                      I have applied for my fastag 10 days back and no news. I have been trying to call the call center but no one picks up or it is always busy. I have emailed, complained to hdfc bank on twitter but no one cares on helping. Will they even get my fastag. No one seems to care and there is deadline of 1st december to have fastag. What needs to be done now? The fee is collected and there is no number to contact them at all.
                      Dec 12, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 11, 2019
                      HDFC Bank Customer Care's response
                      Dear customer,

                      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                      -Anay
                      HDFC Bank Customer Assistance
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                        K
                        kirtijit chakma
                        from Lucknow, Uttar Pradesh
                        Nov 11, 2019
                        Resolved
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                        Resolved

                        I have tried several times to pay my hdfc credit card bill, but i was unable to, then i called customer care regarding my problem and said to pay in any hdfc branch. So i went to nearestbhdfc branch to pay my credit bill but they said its not possibe as they are having problem with credit card payment issues. As today is my last day to pay the dues and i already have spend 15598 to wrong hdfc credit card account buy putting suffix double zeroes (00). Now i really feel cheated as neither the hdfc agent through whom i got the card or the bank reponding to my mail or the customer care responding properly. And i am going to be penalised for not paying my credit card bill on time for no reason. This is not fair.
                        Dec 23, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 12, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and confirm having responded to your e-mail id on November 03, 2019. The reference number for this interaction is[protected].

                        -Zubin
                        HDFC Bank Customer Assistance
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                          T
                          tade.ateeq
                          from Delhi, Delhi
                          Nov 11, 2019
                          Resolved
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                          Resolved

                          I applied online for fastag through hdfc fastag program. I made payment of 1000 inr (For 2 cars registration). The reference number of the application is hfr329301. I haven't received any e-mail regarding its confirmation even when they have mentioned in a comment that "the applicaiton pdf is sent to your registered e-mail id". I have also submitted application online. It doesnt show any acknowledgement nor any confirmation for further process. Since then i have been trying to contact on the toll free number but no one picks up or its busy always. There are no updates regarding my application/money whatever. Let me know what is the status. No any action is taken further. Its like a fraud been happened with me any maybe other customers. If you can't work further, return my money back. # service from hdfc. Totally disappointed.
                          +1 photos
                          Dec 19, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 14, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We would like to state that the Fastag would be dispatched shortly and you will receive courier details. Request you to write to the Fastag team at fastag.[protected]@1pay.in for further assistance.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            P
                            pd91
                            from New Delhi, Delhi
                            Nov 11, 2019
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110089

                            I have applied hdfc fastag through online and made payment of 500 inr.
                            The reference number of the application is hfr322119.
                            I have applied on 5th nov 2019 since then there is no updates. I got welcome letter to my registered mail informing that someone from bank will call me withing 3 days, and the fastag will be delivered within 7 days, but there has been no call or update from bank side till now. The toll free number [protected] given on bank site is not working, and normal customer care department only guiede me to look for some alternate number to raise this issue as they were not able to help me themselves.
                            This seriously is a very bad experience from a regulare salaried account holder in hdfc bank. Please help me getting this resolved.
                            Nov 26, 2019
                            Complaint marked as Resolved 
                            Delivered via Courier.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 15, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have dispatched the Fastag on 14.11.19 through Blue dart Courier and is delivered. Kindly contact Fastag team at fastag.[protected]@1pay.in for further assistance.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              P
                              Pushpa suresh jadhav
                              from Mumbai, Maharashtra
                              Nov 11, 2019
                              Resolved
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                              Resolved

                              Address: Jadhav संकुल satpur ambad link road सातपूर

                              सौ. पुष्पा सुरेश जाधव, a/c. No. [protected], credit card no. 4893*1670, dob:25/02/1986, mob no. [protected], email id. [protected]@gmail.com, सर मै आपको गिनती करती हू मेरे credit card अकऊंट से exrta चार्जेस लगाये गये है, मैने खाली total 261रुपये use किया था ओ मैने सर उसी तारिखसे ped कर दिये है तभी भी, 1726रुपये चार्जेस lgaye, ये गालात है हम गरीब अधिवासी लोक है इतना पैसा कैसे भरू मैने नाही लोन लिया है नाही हप्ता थकाय है मुझे मदत करो, नाही तो मै rbi ambutsman, ग्राहक मंच कडे complet करू शेकतो
                              Dec 12, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Nov 11, 2019
                              Updated by Pushpa suresh jadhav
                              Compani addres satpur MIDC, powerinest इलेक्टोमग्नट्स D21/22 satpur nashik pin cod 422207
                              Verified Support
                              Nov 11, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected]

                              -Zubin
                              HDFC Bank Customer Assistance
                              Debit card xx7549
                              Bank street bhatinda
                              Pnb bank atm
                              [protected] time 10:03:12
                              Money deducted from account but cash not received.amount was 10000.
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                                S
                                Shantishwar
                                from Pune, Maharashtra
                                Nov 10, 2019
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                                Address: 411039

                                Cancellation of one assist membership
                                I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3196without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                                Oneassist relationship number : [protected]
                                Name :- shantishwar vilasrao patil
                                Mobile no. :- [protected]
                                Credit card number ending :- 3196
                                HDFC Bank customer support has been notified about the posted complaint.
                                Today on 7 Nov morning I filled the petrol but the transaction is failed still the amount is deducted from my account.
                                I request to do refund as soon as possible.

                                cancellation of one assist membership - Comment #3582625 - Image #0
                                Hi,

                                Today Morning in my account 118 amount detected from my account with the name (Dir-DBT-INCL-Chrg) why the amount detected i want the correct reason pls help on this,

                                Regards,
                                Sk.Baji,
                                [protected].
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                                  E
                                  from Delhi, Delhi
                                  Nov 10, 2019
                                  Resolved
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                                  Resolved

                                  Hdfc bank credit card is charging about rs 1500 per month as late fee and finance charges. It is debiting charges since january 2018. Now it has cumulate to rs. 16000. I am unable to understand as how to deal with it. However, there is nothing outstanding for any expenses. Help!
                                  I have been chasing bank many times to block it. I requested many times to reverse charges. Earlier only finance charges were being applied gradually late fee started to apply each month. Now gradually late fee has been doubled.

                                  Now the bank is threatening that it will ruin my cibil ratings. Please help.
                                  Dec 12, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 11, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the relevant details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    S
                                    Santoshkumar Naidu
                                    from Mumbai, Maharashtra
                                    Nov 10, 2019
                                    Resolved
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                                    Resolved

                                    unable to transfer money from account

                                    Address: Thane, Maharashtra, 421505

                                    My account number : [protected]
                                    I have recently opened new savings account in HDFC bank.
                                    From past two days unable to transfer money from hdfc to other account using IMPS as well all the UPI apps.
                                    My money has been blocked not able to do anything,
                                    Tried calling customer care many times, all they are telling is everything from their side is fine .
                                    Even wrote multiple mails
                                    Not statisfied with the...
                                    +1 photos
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                                    S
                                    shrikc
                                    from Noida, Uttar Pradesh
                                    Nov 10, 2019
                                    Resolved
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                                    Resolved

                                    Address: Jaipur, Rajasthan, 302015

                                    Hi,

                                    I would like to bring the dark side of the hdfc credit card division in front of the public and ask them to refrain from using hdfc credit cards at any cost. They are exploiting existing members like me and providing no convenience at all.

                                    In september, they slapped an unknown membership fee to my credit card.

                                    Due to the non-payment of these fees which i did not even understand, within a month's time they deactivated my credit card in october.

                                    When i finally made the payment thinking it was a genuine credit card expense, they did not activate my credit card even after repeated conversations with their customer care helpline.

                                    Now i want to get a refund to which they are saying it can only be done using a demand draft which will be sent to my previous employer's address which is of no use to me.

                                    Is this even legal? Ther are not repaying money owed to customers using proper means? Why should i be repaid in a manual form when i did the payment using online banking? Should they not simply refund it directly into my bank account?

                                    I would take this matter further since i have the customer care call recording and also the executive disconnected the call in the middle of the conversation.

                                    Please resolve this matter by refunding my amount to my account or a ddcheck to my residential address!!

                                    After that, the first thing i would do is to close this credit card as soon as possible.

                                    Thanks,
                                    Shrikant chaturvedi
                                    Dec 12, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 11, 2019
                                    HDFC Bank Customer Care's response
                                    Dear customer,

                                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Respected sir,
                                    I have paid more than mininum due today at 4.30 pm
                                    Due to some problem i ws unable to pay
                                    Its request you to
                                    Please activate my card as soon as possible
                                    I forgot my hdfc food plus card. Also I didn't created IPIN
                                    I have procured Fastag from HDFC.
                                    However, after creation of the Account, I am not able to Log-in.
                                    The error says.."Invalid User Id or password"
                                    I tried using Mozilla as well as Google Chrome.
                                    I have also cleared the cache as well as History.
                                    But, the error remains Same.
                                    Can someone Help..?
                                    Respected sir,

                                    I got a two wheeler loan from hdfc bank on sum of rs 53000 vide his
                                    customer id 44498291. Named RAJESH MOHAN BHAI ROHIT, and i fully payment to bank. But i did not received n. O. C. Till date PLZ CHECK MY NOC
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                                      H
                                      hasnaat siddiqui
                                      from Delhi, Delhi
                                      Nov 9, 2019
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                                      Address: 110030

                                      I've made the full payment on 11th september of my credit card. I want to close that account and nobody is calling me or helping me to do that. The customer service number tells that you will get a call from the collections department but i'm not getting any calls or communication from anybody. I want to close that account as soon as possible because it is affecting my cibil score. It's been one month that i have payed everything that they asked me to pay. Please help me close this account omas i'm very frustated. Else it's high time and i'll seek some legal help in this case.
                                      Thanks.
                                      Hasnat
                                      Customer i'd[protected]
                                      Last four or credit card - 5798
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 11, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/66668102 for any queries in this regard.

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      Nov 13, 2019
                                      Updated by hasnaat siddiqui
                                      This number is not reachable. Nor any of the numbers that I have been provided. Kindly fix this before I have consult a lawyer.
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