HDFC Bank Credit Card — deactivation of one assist membership

Address:533103

Last year i. E, march 2018 i have complained about deactivation of one assist membership, but the customer care has said that the amount rs.1800 is already taken so we will deactivate next year. This year also i have sent number of messages to deactivate. Yesterday i received a message that amount is deducted for one assist membership. Why you people are not considering my request. Pls see that my amount is repayed back. I am not in need of any services from your end.
Hdfc freedom card ending 2531
Name:p. Rama krishna
Cell:[protected]/[protected]
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HDFC Bank customer support has been notified about the posted complaint.
Feb 10, 2020
Updated by sailochana
Reminder for deactivation of one assist
Complaint comments 

Comments

Dear Rama,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

The mobile number given by you is not view able. Hence, requesting you to kindly share the customer ID or registered mobile number at our [protected]@oneassist.in email id.

Should you require any further assistance, please reach us at or[protected].

Regards,

Team OneAssist

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