HDFC Bank — credit card fraud | |||
My hdfc credit card was activated around 30/11/2017 and before getting it delivered to me i saw 1399 rs. Of debited for one assist policy without my consent i raised this issue with hdfc customer care the very next day and i was told that this has happened with many other people and dont worry it will be refunded after that i even tried to call one assist for this but they dont take your no for an answer they wasted my 40 min. Just avoiding me and on to that hdfc charged me processing fees, gst etc., the only transaction done by me was of 5 rs. To reliance jio rest everything are the charges imposed by the hdfc bank to haress the customer i followed with hdfc customer care multiple times and their response was just to wait for some more time, around after 15 follow ups now they tell me to talk to one assist, why the hell should i talk to them... U debited the money and u will give it back. My registered mobile number with the bank is - [protected] And this is the number you should use while contacting me -[protected]. Was this information helpful? | |||
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HDFC Bank customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
On 18 Dec 2017, rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst 121217-mir[protected]. I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?
Reply
Dear Shiril,
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2716661 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Brijesh
Team OneAssist
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2716661 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Brijesh
Team OneAssist
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