Today I received a call from +91-[protected] and they told me that certain services have been activated on my credit card and that they would be sending some courier which would have a discount card, holiday pkg and some gift. They also mentioned that I will be charged around 9k for this and there will be a refund of 6k in my savings account and 9k would be reflected in my next billing cycle. I felt the entire thing to be suspicious so thought of raising a complaint right away.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2022
HDFC Bank Customer Care's response Dear Customer,
At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the caller details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance
Aug 08, 2022
Updated by yogeshatc The URL mentioned above asks for a reference number. What should I put there? Also all I want to know is what kind of services are actually started/activated on my credit card and that there will not be any unauthorized transaction.
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