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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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18420
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HDFC Bank reviews & complaints page 95

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B
Bhattu Vinay
Aug 2, 2022
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I work in merchant Navy. Right now am onboard a ship.Earlier I used to get OTP to email along with mobile number. But, now, HDFC is sending OTP to mobile number only (find attachment of screenshot). From the mid ocean, how can I get a mobile signal!!?? So, please resolve this issue ASAP and start sending OTP to email as well
HDFC Bank customer support has been notified about the posted complaint.
Forget middle of the ocean, I am on solid land within India. Half the times, OTP doesnt arrive or arrives late. Why so much dependency on something like a phone which can be easily lost or run out of battery ?
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    srujan goud
    Aug 2, 2022
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    Address: Nizamabad HDFC

    Hello I’m HDFC Customer from many years and my salary credits in to HDFC account.I’m trying for personal loan from HDFC Bank it’s gets rejected for safe KYC inappropriate. I haven’t manipulated any documents
    Please help me in resolve this issue on priority.
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Manishg1311
      Aug 2, 2022
      Resolved
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      Resolved

      1 performed the imps transaction of amount 17000, from my hdfc savings account to other bank account via netbanking.

      I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

      Message is as below :

      Update: your money transfer of inr 17000 on 01-aug-2022 timed out due to technical reason. (Imps ref no.. If this transaction is not done by you, call

      Account no : [protected]
      Transaction ref :[protected]

      Please check and refund the amount.
      Sep 2, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 02, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        P
        Pratika89213759
        Aug 2, 2022
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        I lost my debit card while coming from road no 12 to road no 5
        HDFC Bank customer support has been notified about the posted complaint.
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          Pratika89213759
          Aug 2, 2022
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          I lost my wallet in which I had my debit card and Rs 200/- while coming to home.
          HDFC Bank customer support has been notified about the posted complaint.
          I want a receipt of this.
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          No response
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            M
            Mr.Nirbhay supatkar
            Aug 2, 2022
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            Resolved

            Address: Katol,dist Nagpur
            Website: Personel webseite

            The hdfc bank has put a hold on my funds of rupees 758.72 as mi revenue hold through gefu, ac number is
            Account number: 5010*4008
            Ifsc: hdfc0002126
            Branch: Katol
            The customer service is not able to give any info on this.
            First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
            Sep 4, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 04, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we would want you to have. We have raised your issue with the concerned team and we will revert to you on your registered email ID on or before August 08, 2022 vide reference number 4886657.

            Please bare with us in the interim.

            -Ajay
            HDFC Bank Customer Assistance
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              7
              75869207
              Aug 2, 2022
              Resolved
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              Resolved

              Address: Bangalore

              Dear team
              My account is salary account and it's converted to savings account i requested to again to convert to salary account now in my account 756- is there kindly convert my account to salary and clear my - balance
              [protected] account no
              Sep 6, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 04, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Ajay
              HDFC Bank Customer Assistance
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                A
                Akshay Khalas
                Aug 2, 2022
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                Address: HDFC Bank Gandhi Road Ahmedabad

                Last two months of credit card Bill Payment, HDFC charged OFFUS EMI PRIN charges. I'm worried..!! Of course my Autopay Service already activated and keeping sufficient balance in account. Till these unnecessary charges applied to my card.
                Pls remit the amount back.

                12/07/2022 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980712004871803) 3, 646.71
                12/07/2022 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980712004871811) 185.78

                12/06/2022 OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999980612004771146) 3, 601.69
                12/06/2022 OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999980612004771153) 230.80
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
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                  Address: Chennai, Tamilnadu

                  I've sent the request for updating my email and contact number for several times via form fill up and sending it to Chennai office.
                  But everytime it was rejected stating that signature is mismatch.
                  I contacted customer care and upon their suggestion i've sent my KYC documents where my signature is perfectly matching.
                  Even with this application is keep on rejecting with the same reason.
                  This is happening since last 3 years.
                  On internet banking there is an option and it is still not in function since last 3years since I tried.
                  I want HDFC to address this issue as soon as possible. I'm always available for the discussion with their representatives.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    saipoorna
                    Aug 2, 2022
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                    Address: Banglore

                    Funds on Hold
                    Account Number: 5010*5702
                    As on Date: 2 Aug 2022
                    Amount Held By
                    HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹525.32
                    Branch: Mahadevapura, Bengaluru

                    Wish to know why my funds are in hold
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Abhishek urvashi barot
                      from Vadodara, Gujarat
                      Aug 2, 2022
                      Resolved
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                      Resolved

                      Address: Vadodara gujrat

                      My account number is [protected] !!Second time they hold my transection for no reasone!! Even hdfc custemer care number even not answering they dont even recive any calls !!
                      Sep 12, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 04, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Ajay
                      HDFC Bank Customer Assistance
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                        R
                        ramya ranji
                        Aug 2, 2022
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                        Resolved

                        Address: PILLAYAR KOVIL STREET,PORUR POST ,VELLERIPATTU

                        .Nwd decchg 15-06-22 cardend[protected]mir[protected]i have not withdarw money at atm why should be this condition is applicable for me so please dont do this again and again
                        Sep 2, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 02, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          R
                          rahulkumar7148
                          from Sikar, Rajasthan
                          Aug 2, 2022
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                          Address: Chomu HDFC0000504

                          Dear sir my name is gopal lal jat and I am holding bank account in HDFC Bank branch renwal, chomu code HDFC0000504
                          ON jul 25 of 2022 My account ending no 6417 debited with 483.99inr on the name of AHB CHGS INC GST APR-SEP 2021.
                          FURTHER sir there many more charges on each month Myself is farmer and holding a KCC account in same branch but they are charging GST and etc on KCC loan also. Further they have no deposited my 3% waiver of KCC of FY 2018-19 also and saying while enquiring amount will come
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 02, 2022
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Aug 03, 2022
                          Updated by rahulkumar7148
                          The HDFC comment on said complaint no showing
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                            K
                            Ketou Nakhro
                            Aug 2, 2022
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                            Address: makabar indraprash bussiness park

                            I took leaves for 3 month from ims and my salary account converted into saving account
                            So kindly release my -530 hold fund and make my account as salary account
                            By this month i have rejoin the office so my salary will be debited in HDFC BANK and suppose if you guys cannot do this refund of my 530 rs
                            Then i will visit the branch and closed my account because im working for pvt limited salary and I cannot afford to maintain a saving account now
                            HDFC Bank customer support has been notified about the posted complaint.
                            Hello
                            Hope you are doing well
                            Kindly resolve it as soon as possible so that i can continue using HDFC BANK as salary account
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
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                            1 found this helpful
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                              A
                              Abhishek Ramreddy
                              Aug 2, 2022
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                              I have loaded 20k amount from credit card and it is not reflected neither in payzap wallet not in Transaction history.
                              I am really not happy with the way HDFC pay zap is working!
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Aug 1, 2022
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                                Mine salary account is blocked from last 3 days for undeliverable address which I have being using for last 6 years.
                                Now they are telling mail ka revert nai aya .
                                From 2 days.
                                I have only one account on which I depend solely.
                                It takes seconds for them to block account, then why it takes days to unblock I don't understand.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  K
                                  kamalODI
                                  from Chennai, Tamil Nadu
                                  Aug 1, 2022
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                                  Address: chennai

                                  Hello,

                                  I already posted this issues but it was not rectified so im submitting it again, We submitted a ODI application to RBI via HDFC bank on[protected] but till date (01/08/2022) it was not submitted to RBI, its been 4 years, the problem is they keep asking for the same details which we submitted in 2018. The problem is no body has knowledge and they people working at HDFC ODI section are very careless they dont even care about the time e.t.c. When we tried asking like how many times do we need to submit the same details again and again their single reply is they do not know, then my question is why did they receive our application from us if they do not know how to do e.t.c. Its a really very worst experience with HDFC and we really want to share this experience with other vendors who are looking for ODI through HDFC for sure and we are also planning to close the current account HDFC due to their carelessness and inexperienced staff and lazy attitude. 4 years is a lot more time and still they are asking for the same details again and again,
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Aug 02, 2022
                                  Updated by kamalODI
                                  It was not resolved, can you please keep this open until i here from HDFC bank?
                                  Verified Support
                                  Aug 04, 2022
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Ajay
                                  HDFC Bank Customer Assistance
                                  Aug 23, 2022
                                  Updated by kamalODI
                                  Hello Mr. Ajay, Can you please let me know the reference number to contact by submitting the form, it shows TT (Protected) but not showing the reference number. If i happen to complain directly about this issue, i do not see any options to choose for the ODI related issues. I request you to sort this issue out. Its really killing our time, we already lost 4 years almost with no information from HDFC bank, being a customer of HDFC, it really frustrates us! Thanks
                                  Sep 23, 2022
                                  Updated by kamalODI
                                  Hello Mr. Ajay, I asked about this but till date i never received any response from you, Can you please let me know the reference number to contact by submitting the form, it shows TT (Protected) but not showing the reference number. If i happen to complain directly about this issue, i do not see any options to choose for the ODI related issues. I request you to sort this issue out. Its really killing our time, we already lost 4 years almost with no information from HDFC bank, being a customer of HDFC, it really frustrates us! Thanks
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                                    M
                                    Madesh M
                                    Aug 1, 2022
                                    Resolved
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                                    Resolved

                                    Address: NO 342, 2ND MAIN ROAD, 7TH CROSS, SRINIVASANAGAR

                                    I have been the active customer for HDFC Bank for almost 4 months but last month, they blocked my account stating the reason "KYC approval documents pending".

                                    But i completed my KYC, 3 months back itself (26/3/2020).Even they checked my Aadhar and account details. it was matching. Later they informed that "I didn't receive important call it seems".

                                    Usually they call only to pursue their customers to get credit card, daily on the weekdays it will be 4-5/day calling for the same reason to get credit card.

                                    As a working professional i have my work to do rather than picking up this calls. because of which they consider me inactive customer and blocked it seems.

                                    so when i reached for my home branch location, they informed me to wait for somedays and come back to bank again after receiving the call and give me the letter.

                                    This information doesn't make sense, why i am expected to go again what is the proper reason for account blocking. what should i do.

                                    And i didn't receive any alerts regarding this because of which my salary was not credited this month

                                    I want the banking experience from HDFC to be fruitful. so Kindly look into it and resolve it as soon as possible.

                                    Name: Madesh M
                                    Acc no: XXXXXXXXXX0322
                                    Branch code: 0446
                                    Aug 3, 2022
                                    Complaint marked as Resolved 
                                    Verified my KYC documents and location and unblocked my account Thank you HDFC for the swift response and thank you for all the staff members who assisted me.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 04, 2022
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience. We wish to inform that your account is unblocked now.

                                    -Ajay
                                    HDFC Bank Customer Assistance
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                                      V
                                      Vengini
                                      from Thrissur, Kerala
                                      Aug 1, 2022
                                      Resolved
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                                      Resolved

                                      Amazon refunded an amount of Rs.14999 on 20th July 2022.RRNo 20220720
                                      Account [protected]
                                      Sep 5, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Aug 01, 2022
                                      Updated by Vengini
                                      True
                                      Verified Support
                                      Aug 04, 2022
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                      -Ajay
                                      HDFC Bank Customer Assistance
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                                        Nithish64
                                        from Bengaluru, Karnataka
                                        Aug 1, 2022
                                        Resolved
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                                        Resolved

                                        Rejection of Credit Card

                                        Hello,

                                        I am a Happy Customer of HDFC BANK having salary account from last 1 and half year but with recently I got upset by your service by rejection of my Credit card for second time. I recently got call from executive Regarding Pre-approved CC offer so based on that I applied my favorite card in market that is Millennium card, after they told you will get confirmation in 4 days but shockingly I got confirmation of your application...
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