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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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18415
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HDFC Bank reviews & complaints page 95

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M
Meetsingh139
from Noida, Uttar Pradesh
Jul 24, 2022
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Had purchased an iphone through hdfc credit card on 15 June 2021 and opted for 5k cash back scheme(regalia card) on my card. It’s been 1 year and I haven’t received any cashback ever since. Purchased the phone from Shah JI Communication, RAjouri Garden. The Shopkeeper is blaming HDFC bank for this blunder and he is not taking respnsibility. If he is liable to pay please connect with him/me to solve it or else i will be constrained to take legal action against the bank and Shah ji communication.
HDFC Bank customer support has been notified about the posted complaint.
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    SalmanLari
    Jul 24, 2022
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    Hi,

    I just found out that an amount of ₹ 1, 421.73 was deducted from my account as of 8th July 2022.

    I understand that this happened because of some International transactions [DC INTL POS TXN MARKUP+ST], which leads me to the date of "International Transaction" on the 10th of May 2022, an amount of ₹ 34, 424.34

    What I don't understand is that on 10th May 2022, I was in India and I did no International POS transaction. When I checked the transaction on my HDFC App, it is showing IMMISA IMMIGRATI.

    I don't remember anything as such, so kindly provide me an explanation or refund, please.

    IFSC Code: HDFC0000284
    My Bank Account No.:[protected]

    Please reply fast.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 28, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience you may have faced. We request you to write to us at https://bit.ly/2Lzhyn3 with your registered mobile number so that we can check and assist you further. Assuring you the best of our services at all times.. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Aug 13, 2022
    Updated by SalmanLari
    I am sorry but I cannot see the reference number mentioned by you. It is showing Protected.

    And that is why I couldn't complain in the link given by you
    I am sorry but I cannot see the reference number mentioned by you. It is showing Protected.

    And that is why I couldn't complaint in the link given by you
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      S
      Subhendu Kg
      Jul 24, 2022
      Resolved
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      Resolved

      Address: Bangalore

      I have paid my all the dues and closed my credit card on 11/06/2022, I have NOC also, But still its showing in CIBIL as writtenoff, Please make it closed as soon as possible because its already crossed 30 days.

      Credit card number-[protected]
      Amount-36500/-
      Transaction Date-11/06/2022
      Name-Subhendu Kamal Guha
      PAN-AWXPG4687J
      Aug 26, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 26, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Varun
      HDFC Bank Customer Assistance
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        Y
        Yagna shri
        Jul 24, 2022
        Resolved
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        Resolved

        OFFUS EMI, PRIN NB:08, [protected] (Ref# 09999999980722005713755) of Rs.1685 is being shown in my statement but I am not recollect for which the payment has been done.So, I suspect it's a wrong billing.please do clarify in this regard.
        Aug 27, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 25, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          R
          Ronit..
          Jul 23, 2022
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          I have not received my 2000 Rs cashback which was supposed to be credited within 90 days. I purchased an item from hdfc bank credit card emi on 16 April 2022

          Bank linked mob no [protected]

          Please give further communication details on [protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            pvkp1977
            from Vijayawada, Andhra Pradesh
            Jul 23, 2022
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            Amount hold
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              A
              athira a n
              Jul 23, 2022
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              My account has been debited for "AMB CHRG INCL GST without any prior intimation or alert after maintaining the balance in account

              I have never been communicated via Email or SMS for any such charges they introduced.

              If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

              This happened fourth time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.
              HDFC Bank customer support has been notified about the posted complaint.
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                T
                Technique for evryone
                from Jodhpur, Rajasthan
                Jul 23, 2022
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                Address: jodhpur

                Hello
                My account is in hdfc bank nai sadak branch jodhpur rajasthan . My account has a hold of someone 23000 rs from last 1 year . it is hold as a name of Mirevenue through Gefu i complaint many time to hdfc bank or at customer service where i reached so hardly but they told me its a hold fund to your account of your loans when i ask for which lander make a hold against me please provide me information but they can't . So please help how to i get out of this i want that Hdfc bank give me a detailed report of the landers told that the loan ammount is remain .
                Account nu :- [protected]
                Ifsc code :- HDFC0001845 nai sadak jodhpur
                contact number :- [protected]
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  uditbhaska
                  Jul 23, 2022
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                  Address: Guwahati

                  Without my notice, the below transactions have been executed by HDFC securities. We would like to know the reason and why its not been inform to me in the beginning.its like a fraud. I used to trust HDFC.
                  Net pI to HSL Sec a/c 426737500602340029400
                  Ref no[protected]
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer, we are here to help you. Kindly share your registered contact details with us at [protected]@hdfcsec.com or [protected]@hdfcsec.com. We request you not to share your contact details on the public platform.
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                    M
                    micki
                    Jul 23, 2022
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                    Its continuously second chance happened with me that customer executive of hdfc bank gave me false statements to use their lor and emi services.

                    fraud no 1, HDFC bank sales executive made a call to me offered, e to convert my billed amouunt on credit card into EMI's and said there will be no additional fee like processing fee and hidden charge, but still after coverting that the hdfc bank charged me the processing fees

                    fraud no 2, on 20july, 2022 hdfc bank sales executive made a call to me and very forcefully asked me to listen to the offer given by hdfc bank . she told me that bank is offering me insta loan on my credit card. and by aviling is loan is could force close my previous loan and emi that is being charged with higher interest than the interest that is offered now. and she told me that the loan and emi will be force close under amounting ₹50, 000 under which the force close charge will be included. and I also have call recording as a proof for all this. then I agreed to take a insta loan for closing my previous loan and emi . she availed me the insta loan and asked me to call on another number to pre close those loans and emi, and when I made the call that person is told me that it would charge me ₹5, 1900 for precloser but I told hiim your sales executive had asked me that it will be closed under ₹50, 000 . but he did not made any action on that. Through these fraudential and misleading behaviour the hdfc bank's employees are completing there sales target. after these fraud and misleading activities I have lost all my trust from hdfc bank. and I decide to discontinoue all the services from hdfc bank.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      Yen Dutt Jain
                      Jul 22, 2022
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                      I was carrying a HDFC Credit card few years ago. I did not receive an email of statement hence the payment was delayed. Then I asked the HDFC bank to close my HDFC Card. I did pay all outstanding amount and closed it. Now, when I applied for credit card, I received the below message
                      [protected]
                      We observe from our records that we have issued a credit card earlier to you and the said credit card account is currently suspended due to service/repayment/dormancy related reasons.

                      Hence, we regret to inform you that we would be unable to process your current application for issuance of a credit card at this stage.
                      --------

                      Reference # - 22F[protected]O4

                      Even I visited HDFC Bank Branch and they said to open a Savings a/c and then after 3 month(s), they will issue me credit card. It has been more than 2 years for the same, but getting same message.

                      I would like to revive it and issue me HDFC Credit Card.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Samina90
                        Jul 22, 2022
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                        I have registered an international number on my account.
                        I am not receiving otp on my number. I want to setup netbanking and mobile banking pin, but I am not able to do so.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          myopic_eye
                          Jul 22, 2022
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                          Hi, I have purchased an Ipad 4 months back opting for 4000 cashback. Till now I haven’t received it. Please update me on this.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Raghav45
                            from Balrampur, Uttar Pradesh
                            Jul 21, 2022
                            Resolved
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                            Resolved

                            Hi team,

                            Can you please solve this problem

                            I have loaded 1100 rs into my account from HDFC Bank through UPI and the payment is successful . the amount is debitted from Bank but is not reflecting on the payzapp balance and also could not see the update in the recent transactions. I also call customer care but they are not solve problems. Its been 1 day after Online transaction but nor Money is back in my bank account nor shown in payzapp walet.

                            I need my money to be loaded on payzapp or should be refunded to my bank account.

                            Registered mobile number - [protected]
                            Name - Ram Bahadur
                            Jul 22, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Adarsh_1107
                              from Cuttack, Odisha
                              Jul 21, 2022
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                              I applied for HDFC Credit Card through PAYTM. My virtual KYC was done and the application was processed for verification. I received a call from the agent that he will come for verification but he never came for the same. Now when i check the application it says rejected. For the mistake of the verification agent i facing issues with my Cibil Score and no response from customer care also .

                              Kindly help me out with the issue or complete the full procedure
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Address: 21 Ragavendira Garden, Keezhakasakudy, Karaikal

                                Dear sir,
                                I have used HDFC credit few years back, due to some personal and financial crises situation I can not able to continue with HDFC credit card, so I have ask the bank to close my account, afterwards due to some personal and family issues I had resigned my job, so that I can't pay some due amount in HDFC credit card, after that 2 months ago one of bank person called me and asked me to take settlement, and also I have taken...
                                +1 photos
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                                Candymelhem
                                Jul 21, 2022
                                Resolved
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                                Resolved

                                One person trying to default his car loan account intentionally financed by HDFC BANK LTD. Also trying to hide his car from loan recovery agents by parking his car at difference address 3km far from his permanent address.
                                Car reg. no. MP09WG0874
                                Car owner VANDANA VYAS
                                W/o OMPRAKASH VYAS
                                Parking address. Parking lot Manav heights Manik BAGH road collector area Indore M.P 452001
                                I am making this complaint because they had fraud with me at last moment I got to know about default and canceled deal and I lost my token amount.
                                I dnt want to this to face others what I faced because they are trying to sell this car and making frauds to every next person by offering attractive prices.
                                Kindly request you to your agents about his new parking address and tow this car for loan recovery ASAP so they dnt make fraud any more.
                                Thanks
                                Aug 23, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 22, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  R A Patil
                                  from Panaji, Goa
                                  Jul 21, 2022
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                                  Resolved

                                  A Caller called a few minutes before from [protected] with an offer for a credit card. When told that I already had one, she asked me to keep it in temple and to do the pooja of the card. Its highly discourteous behaviour of the caller.
                                  Aug 26, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 22, 2022
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    AnshG10
                                    Jul 21, 2022
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                                    Resolved

                                    Transaction of 13528 INR was done through my HDFC credit card which was not reflecting until I got my bill generated. Prior to that no such deduction was visible on my credit card. Apparently it was done on 21st of June. Need resolution. this was made where no OTP got generated and no where I entered anything
                                    +1 photos
                                    Aug 26, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 22, 2022
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      S
                                      Srikanth Kolakaluri
                                      Jul 20, 2022
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                                      Hi I have paid 1500 rs of excess amount to my hdfc credit card ( which is closed) no support is available on hdfc Customer support. It's been more than 3 months my money is not refunded
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      my suggestion is to discontnoue all the services from hdfc bank
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