Hi,
I just found out that an amount of ₹ 1, 421.73 was deducted from my account as of 8th July 2022.
I understand that this happened because of some International transactions [DC INTL POS TXN MARKUP+ST], which leads me to the date of "International Transaction" on the 10th of May 2022, an amount of ₹ 34, 424.34
What I don't understand is that on 10th May 2022, I was in India and I did no International POS transaction. When I checked the transaction on my HDFC App, it is showing IMMISA IMMIGRATI.
I don't remember anything as such, so kindly provide me an explanation or refund, please.
IFSC Code: HDFC0000284
My Bank Account No.:[protected]
Please reply fast.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2022
HDFC Bank Customer Care's response Dear Customer,
We sincerely regret the inconvenience you may have faced. We request you to write to us at https://bit.ly/2Lzhyn3 with your registered mobile number so that we can check and assist you further. Assuring you the best of our services at all times.. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance
Aug 13, 2022
Updated by SalmanLari I am sorry but I cannot see the reference number mentioned by you. It is showing Protected.
And that is why I couldn't complain in the link given by you
And that is why I couldn't complaint in the link given by you