[Resolved] HDFC Bank — Credit Card - mobile number change application

Sambhavaditya

from Lucknow, Uttar Pradesh

Mar 14, 2017

Address: Chennai, Tamil Nadu

Website: hdfcbank.com

My name Sambhav Aditya. My mail id is sambhav.[protected]@gmail.com. My last your digit credit card no. 8764. I submitted form for change mobile number. My mobile number is [protected]. But hdfc credit card division updated my mobile number is [protected]. They updated wrong mobile number. I contacted to hdfc credit card customer care but they rejected my request and suggest me for again resubmit mobile no. change form. It's not my mistake . Please update my correct mobile number otherwise I will not pay credit card payment. Hdfc is worst bank.

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Apr 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 14, 2017

Gundala's response How many days will take to come solve my problem since 10 days I am calling customer care they are giving 2 days 3 days 4 days time please solve my problem as soon as problem

Mar 14, 2017

Gundala's response Card no is [protected]

Verified Support

Mar 17, 2017

HDFC Bank Customer Care's response Dear Mr.Sambhavaditya,

we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected] .

Bejoy

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Comments

Gundala

from Visakhapatnam, Andhra Pradesh

Mar 14, 2017

On 6th March I have done 30000 transaction but the transaction has been failed so please solve my problem as soon as possible have done transaction from orugallu filling station it's completed 15 days but I did not get my credit card balance so please solve the problem

suba_1974

from Chennai, Tamil Nadu

Mar 14, 2017

Sir, My Card No.[protected]. I purchased on 12th Feb around Rs.41, 841. I request customer care to convert EMI for that amount. Past 1 month i made a call 4 times, still i am not getting proper response.. This is the problem first time i am facing from your side. Pls do the needful

swamy dg

from Palwal, Haryana

Dec 7, 2017

Dear team,

I'm Swamy DG,

I'm have payment issue

Kindly contact me([protected])

Mail - [protected]@gmail.com