[Resolved] HDFC Bank — credit card not approved | |||
I had applied for hdfc cc & submitted all the required documents and information for application form. After a day or two received multiple sms and calls regarding cc processing, one of those sms was this : "dear applicant your hdfc bank credit card app ref no [protected]w1 is approved in principle subject to internal checks" After that received telephonic verification calls & physical verification at office & residential address. But yesterday i received mail from bank that they are incapable to process my application without specifying any reason. Following is the mail: " Dear sir/madam, Subject : your credit card application reference no. [protected]w1 Thank you for your interest in hdfc bank credit card. We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability." It is really disappointing that after collecting all the docs and verifications still not giving the reason. This also makes feel insecure about our document to be miss used like pan card, aadhar card, bank statements, pay slips as all these are private properties. So hoping to get some resolution i am posting it here. Regards, l Zeeshan Was this information helpful? | |||
Sep 16, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 16, 2017 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We seek your patience in the interim. Kindly note the query reference number for this correspondence is [protected]. -Anay HDFC Bank Customer Assistance | |||
6 Comments | |||
Comments
i'm also received same mail before my application get completed. i received this mail 22nov evng5.58pm after 6.30 i receive a verification sms to my mobile for process my application. night 10pm i received a message your application successfully completed. now my tracking status showing on process.What do I believe in this? mail or hdfc tracking status??
Reply
Dear Sir/Madam,
Subject : Your Credit Card application reference no. [protected]V7
Thank you for your interest in HDFC Bank Credit Card.
We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank.
Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.
We would be pleased to provide any other assistance/service that you may require.
Thank you once again.
Assuring you of our best attention at all times
Please do not reply to this email, this is sent from an automated mailbox
Note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non- financial liability arising due to the same would not be borne by the Bank.
HDFC Bank Cards Division, P.O.Box 8654, Thiruvanmiyur P.O., Chennai 600041
Subject : Your Credit Card application reference no. [protected]V7
Thank you for your interest in HDFC Bank Credit Card.
We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank.
Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.
We would be pleased to provide any other assistance/service that you may require.
Thank you once again.
Assuring you of our best attention at all times
Please do not reply to this email, this is sent from an automated mailbox
Note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non- financial liability arising due to the same would not be borne by the Bank.
HDFC Bank Cards Division, P.O.Box 8654, Thiruvanmiyur P.O., Chennai 600041
I am apply credit card status disappeared reference number [protected]pv mobile no [protected] name MOHAMMAD SHAFI GANAI address zakura near shah hamdan colony lane no 3
HDFC Bank — credit card not approved
Parvaiz Ahmad Wani
I had applied for hdfc credit card & submitted all the required documents and information for application form.
After a day or two received multiple sms and calls regarding cc processing, one of those sms was this :
"dear applicant your hdfc bank credit card app ref now22B[protected]DC is approved in principle subject to internal checks"
After that received telephonic verification calls & physical verification at office & residential address.
But today i received mail from bank that they are incapable to process my application without specifying any reason. Following is the mail:
"
Dear sir/madam,
Subject : your credit card application reference no. 22B[protected]DC
Thank you for your interest in hdfc bank credit card.
We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.
Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability."
It is really disappointing that after collecting all the docs and verifications still not giving the reason. This also makes feel insecure about our document to be miss used like pan card, aadhar card, bank statements, pay slips as all these are private properties.
So hoping to get some resolution i am posting it here.
Parvaiz Ahmad Wani
I had applied for hdfc credit card & submitted all the required documents and information for application form.
After a day or two received multiple sms and calls regarding cc processing, one of those sms was this :
"dear applicant your hdfc bank credit card app ref now22B[protected]DC is approved in principle subject to internal checks"
After that received telephonic verification calls & physical verification at office & residential address.
But today i received mail from bank that they are incapable to process my application without specifying any reason. Following is the mail:
"
Dear sir/madam,
Subject : your credit card application reference no. 22B[protected]DC
Thank you for your interest in hdfc bank credit card.
We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.
Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability."
It is really disappointing that after collecting all the docs and verifications still not giving the reason. This also makes feel insecure about our document to be miss used like pan card, aadhar card, bank statements, pay slips as all these are private properties.
So hoping to get some resolution i am posting it here.
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