HDFC Bank Complaints & Reviews

Aug 22, 2017

Queeny Bubna's response Go airlines

Aug 22, 2017

Queeny Bubna's response I need immediate resolution

Aug 29, 2017

HDFC Bank Customer Care's response Dear Customer,

We appreciate your interest in HDFC Bank International Debit Card.

For complete information on HDFC Bank Debit Card variants, we request you to visit the following URL’s for the Features & Benefits, Eligibility, Services and Fees, FAQ’s :

http://www.hdfcbank.com/personal/products/cards/debit-cards

Please visit the nearest HDFC Bank branch and submit the Debit Card application form. On successful processing of application, your desired Debit Card will be sent to your mailing address as registered in our records.

Incase you are an existing Debit Card holder, you may upgrade your Debit Card through Netbanking or Phonebanking.

Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers:

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

The above URL gives you access to the various contact points to get in touch with us through the Customer Center.

Please note:

In case your PAN details are not updated with the bank, your request shall not be processed. You may update your PAN details through NetBanking under Accounts tab or at the nearest branch before placing a request for a new Debit Card.

-Bejoy
HDFC Bank Customer Assistance

Aug 28, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Sep 01, 2017

HDFC Bank Customer Care's response Dear Customer,

As per your query, we wish to inform that the IMPS account transfer for Rs.5000/- on[protected] shows as successful from our end, we request you to kindly get in touch with the respective bank with the below mentioned details for further assistance.

Bank transaction Id[protected]
Bank Account Number - 3 XXX XXX XX 88
Bank IFSC Code - SBIN0003068

-Bejoy
HDFC Bank Customer Assistance

Aug 27, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id/ card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Aug 27, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your ATM details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Aug 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to change of mobile number and wish to inform you that, we would require a duly filled & signed MID ( Most Important Document ) seeking change of mobile number to enable us to do the needful. The application form is available in our web site under the following path:
Forms Center > Credit Cards > Change of address, mobile number and email Ids
The address for communication is:
HDFC Bank Cards Division
No.8, Lattice Bridge Road
Thiruvanmiyur
Chennai – 600 041

-Bejoy
HDFC Bank Customer Assistance

Aug 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that our PayZapp team responded to your e-mail. We wish to inform you that the Wallet to Account transaction of Rs.5000/- initiated on date 25-August-2017 is successful from our end. We would request you to get in touch with the concerned bank for further assistance. Please find below details for your reference

Bank Transaction ID: 7XXXXXXXX2
Beneficiary Account number: 3XXXXXXXXX5
IFSC Code: SBIN0003649

In case of any further queries, please feel free to email at [protected]@payzapp.in or call on[protected]Toll Free) for more details.

-Bejoy
HDFC Bank Customer Assistance

Aug 31, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to write to [protected]@hdfcbank.com along with ur complete issue, card and registered contact dtls with ref ID- TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance

Aug 26, 2017

HDFC Life Customer Care's response Hi, please inform the customer to write his issues to us at [protected]@hdfclife.com from his registered Email Id. Alternatively, the complaint letter duly signed by him can also be submitted to any of the nearby HDFC Life branch in customers location. It will be assessed by us and further the response with the resolution would be sent to customer.

Aug 31, 2017

HDFC Bank Customer Care's response Dear Yogender,

Please visit the URL below to know the fees and charges applicable to your account:
http://www.hdfcbank.com/personal/fees_charges/fees_charges

For any further clarification or assistance, please visit your account branch or our nearest branch. Kindly visit the following URL to access information for the complete address details of our Branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch.

-Bejoy
HDFC Bank Customer Assistance

Aug 26, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Sep 02, 2017

HDFC Bank Customer Care's response Dear Nishant,

We have taken up the matter with concerned team and will revert to you on your registered email id in 5 working days.

-Bejoy
HDFC Bank Customer Assistance

Aug 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that you have done an IMPS account transfer for Rs.4000/- on 25-Aug-2017 which is successful from our end. We request you to get in touch with your respective bank with the below mentioned details for further assistance.

Bank transaction Id - 723XXXX285
Bank Account Number - 3XXXXXXX172
Bank IFSC Code - SBIN0004607

-Bejoy
HDFC Bank Customer Assistance

Aug 26, 2017

HDFC Bank Customer Care's response Dear Customer,
Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, charges details, and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
-Manoj
HDFC Bank Customer assistance

Aug 26, 2017

HDFC Bank Customer Care's response Dear Customer,
Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
-Manoj
HDFC Bank Customer assistance

Aug 29, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail in 11 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

Aug 26, 2017

HDFC Bank Customer Care's response Dear Customer,
Request you to provide us your customer Id/card number, issue details, transaction details, date/time of transaction and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you. –Natasha
-Manoj
HDFC Bank Customer assistance