HDFC Bank Complaints & Reviews

Hi,

I had lost my food plus card, i am a cognizant associate, could you block the card and issue the new card. Also my old card has balance money in that account around 8k.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]
Bank a/c [protected]
Ifsc code hdfc0000718
Name: manish kumar
Please resolve this matter asap.

Name: manish kumar
My email : [protected]@gmai.com
Mobile: [protected]

1) i did an online disneyland ticket booking transaction on 31st may & was debited successfully. This transaction got reversed/credited to my account on 8th june-2017 as it was not complete due to some network issue "reason given by hdfc customer care".
2) i immediately called up hdfc customer care & was informed that it have been reversed & can't be claimed back by merchant in any scenario.
3) after the assurance from hdfc executive, i did a fresh disneyland booking transaction on 11th june-2017 which was successfully charged.
4) to my surprise, i was again charged in the month of july on date of 8th june for the same amount.
5) i ended up paying double for the same ticket hence raise complaint to hdfc for reversal of one of my transaction.
6) complaint no for same is [protected].
7) i'm not getting resolution from hdfc on this complaint.

Issue description :

I have taken the insta jumbo loan on my credit card for 1 lakh. After giving the
The first emi i asked for the pre-closure and the one customer care representative
Shared me an account no : [protected] and asked me to do the payment.
I done exactly the same but latter on when next due date came after 24 days i got the message that i need to do the payment again. When i checked back through
The customer care they stated the payment made to the wrong account and i was
Done on credit card account not the loan account. Loan account is something different they shared latter on to me for which i have done the payment.

I called in bank on 28 july and they asked for the call back but i have not received any. I called back again on 29 july again they said the same thing but no call back arranged. Then i called again after that they have taken my reversal request for the charges which are caused by the late payment or due to insufficient fund in my account as i already made the payment. I raised the reversal request twice but got rejected every time.

After taking the follow up for the almost two month now they are saying it cannot be revert and i need to make the payment.
How the bank are expecting from me to make the extra charges payment for the fault of bank representative who shared the wrong account to me. I have done the payment immediately on the next day in the account shared to me.

I am looking forward to address this issue asap before the next cycle generation as i am not getting why to pay the extra charges for fault done from your system.

Dear sir/mam
I kusumi kunwar having a salary a/c.in your bank which a/c no. Is [protected] sir/mam i want a new atm to operate my transation
So. Please send me my new atm card as soon as possible at my given address

Executive engineer, electricity distribution division 2 purvanchal vidyut vitran nigam ltd, sonebhadra pipri 231221.
My email id is [protected]@gmail.com
Please informe me as soon as possible on my email id

Thank you

Hi i m hdfc bank credit card holder. Suddenly 22/08/2017 my register mo. No. Show msg debit your credit card rs.16927/00 or two other transaction. Or many transaction decline wrong otp. I called hdfc credit card and block the card. This transaction made gamewallet shi. I have raise a case a disputes amount unauthorised transaction. I have mail cdf to hdfc credit card department. But i don't know unauthorised transaction through credit card and open a disputes case open so how made authorised from bank. My credit card bill generated and pay the amount due date.in this case can i pay bal amount or wait the refund amount after 4 month still case is open or nothing to pay my credit card bill make unauthorised transaction

On dated 25 august 2017 i have transferred a sum of rs. 5000/- from my payzapp wallet id no. [protected] to sbi bank account and wallet shows transaction has succesful but the same amount has not credited in my bank account. My payzapp account id. [protected]. Please refund my amount rs. 5000/- please. I have also called customer care of payzapp he called that he can not help me. Also he give txn. Id. I. E.[protected].

Sir,

My debit card is lost and i have fill the form for new debit card in hdfc bank but after more then 30 days credit card not come to my home address, i have again go to bank then fill up form for the same then debit card come after 15 days but pin not come after 15 days again go to bank and fill form form for manual pin but after 25 days till pin not come, i have fill the form 3 - 4 times but no response from bank person

Hi,

During the cash withdrawal process, i don’t receive cash from the atm but my account is still debited for the amount.

I have also attached the image of message i got after withdrawal.

I don't know what shall i do so i am writing here. Hope that appropriate step will be taken.

Thanks
Gaurav rana
Rana. [protected]@gmail.com

Hi

Just want to make complaint against the fraud, redeem program run by hdfc credit card team, they have made tie up with the fake company like sodexo, which does not have market reputation & same is going to happen for hdfc moving onwards. I am not sure why they have did tie up with this fake company & after informing the same, bank is saying they are not responsible for any issue or concern.

Then team, just want to chk with you why you are giving those vouchers if you are not responsible for them.

https://outlets.sodexobenefitsindia.com/
None of the outlets shown on website accepts those vouchers.

Regards,

Vijay gupta
[protected]

I want change my registered mobile number. My credit card last digits 9696. My present registered number [protected] i want change this number to [protected]...
I have tried to customer care number but there was not connecting to customer section so please help me resolve the problem as early as possible otherwise ple give me good suggestion tanking u.

Sir,
I m using payzapp wallet which is owned by hdfc bank since couple of months.
On 25 aug 17, i have withdrawn rs 5000 to my bank account. Unfortunately the amount was deducted from payzapp wallet but same was not credited to my bank account. Then i called to hdfc cutumer care, they simply told me that ur amount successfully sent to ur bank account and tell me to contact ur bank cutumer care.
When i call sbi customer care they told me that we are not responsible for ur amount, hdfc is responsible, so contact them.
Now nobody able to take responsibility of that transaction.
Please help me sir... I require money urgent.

Mobile no. [protected]

I want to change the credit card payment date but they informed me that HDFC bank not able to do it, so I have informed if not help then I will close the card to use and they do not send any reply. do not have minimum curtsy to reply. I want to change the billing cycle from 4 to 20 but they informed me unable to do it but when I called customer care number they informed me need to call for the same between 2 to 28 to change the date and I do the same but they informed me they do not change the date.

Complaint ID [protected]

They strictly said no.

Dear sir/mam,

I have purchased a policy no.16261065 in 2013 from hdfc bank basti branch, at the time of bubying the policy i have been informed that if i will pay atleast one premium i will get my money back after 5 year, due to some financial problem i could not pay the second premium and i was assured that i will get my money back after 5 year, but when i contacted to the hdfc life they told me your policy is traditonnal and if you will not pay 3 such premium you will not get any amount back, it was totaly miss guided me and fake sell, i am very upset and if my problem get not resolved i will go in irda.

Request you to please help me to get my money back...

Policy no[protected]
Name - ved prakash chaudhary
Mob-[protected]

Hdfc security representative told me other rate of interest and actual is other. And amount transferred is also differ that i was told. My file no is 50120023. I can not accept this. This is totally fraud. And this is comes into my knowledge when amount transferred in my account and i told to representative. He never told me before this. Finally i decide not to accept this.

Dear sir,

Yesterday an amount of 174 deducted from my account in the name of of inter-brn cash chg incl gst 040817-mir[protected] but in this current month i deposit less than 50000rs & only 2 cash transactions happen in in my account thats why i am unable to get the reason for the deduction so i requested you pls refund my amount & pls also advise for the same so that i could not suffer such losses in future.

Name : yogender singh
Account number : [protected]
[protected]

Dear sir,
I am roselin, hdfc bank account was my salary account in my previous company. It has been 2 years since i left that company, now i am getting messages saying that penalty of 9k plus for not maintaining minimum balance.
I have contacted the bank and they are asking me to pay it in full to close my account.

Please help me to resolve this.

Regards
Roselin

Hello,

My self nishant kuma. Account number - [protected], cust id 65035939.
I swiped my debit card on 24th july 17 for rs. 370 twice. The amount got deducted from my account but not received on the other end. I tried to contact on your toll free number but it not getting connect by putting proper cust. Id and password also.

Kindly look into the matter and kindly revert my money back.

Regards,
Nishant kumar

Have a made fund transfer of rs 4000 from payzapp app (App phone no. [protected]) to my account on[protected] the transaction showing successful but money didn't credited in my bank account. I have customer support no.[protected] and ask for clarification of refund they could not give a proper information, attached here transaction receipts. Please resolve my problem asap.

I have a made fund transfer of rs 4000 from payzapp app (App phone no. [protected]) to my account on[protected] the transaction showing successful but money didn't credited in my bank account. I have customer support no. [protected] and ask for clarification of refund they could not give a proper information, attached here transaction receipts. Please resolve my problem asap.

This month rs. 708 deducted from account as amb charges. What does that mean? I am not informed by bank before deducting this amount. Since it was my salary account i was using the account regularly, but recently when i changed company the salary account changed to sbi rather than hdfc. But i am having some amount in my hdfc account and they are deducting some amount every month without my knowledge. This is completely unacceptable. If some thing went wrong or i dont have enough balance, the bank should inform me before deducting the cash.