[Resolved] HDFC Bank — credit card not working

Valued Tutorials

from Basi, Punjab

Dec 21, 2019

Address: 147001

I have a hdfc credit card which wasnt used for last few months. It now doesnt work at all, payments are declined, i cannot set a pin via ivr. I cannot even see any transactions or anything via netbanking. It gives error -

"the transaction is currently not available for your account. Please contact our 24 hour call center for further assistance."

I have full limit available and i cant use my credit card. This is beyond ridiculous.

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Jan 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2019

HDFC Bank Customer Care's response Dear Customer,

With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL: https://bit.ly/38ZqJW8.

-Anay
HDFC Bank Customer Assistance

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Comments

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பூபாலன்

Oct 6, 2022

have a hdfc credit card which wasnt used for last few months. It now doesnt work at all, payments are declined, i cannot set a pin via ivr. I cannot even see any transactions or anything via netbanking. It gives error -

"the transaction is currently not available for your account. Please contact our 24 hour call center for further assistance."

I have full limit available and i cant use my credit card. This is beyond ridiculous