HDFC Bank — Credit Card offus emi

I have purchased a product from Amazon for 3349 rupees. through HDFC credit card, 9-month EMI, But before it get delivered, i cancelled the order and got my refund back into my credit card
but my HDFC Offus EMI is still active. i spoke to HFDC as well to close this EMI, but they said you would have to pay.

loan number:[protected]
start date: 13th feb
amount: 3349
loan type : OFFUS EMI
Tenure: 9 months
interest : 9 month

amazon order id: Order#[protected]
+1 photos
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2024
HDFC Bank Customer Care's response
Hi,

We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Priya, Service Manager
Mar 18, 2024
Updated by shm2905
i tried but due to not having any refrence id, i am not able to submit my complaint on your given link, please solve it here
 
1 Comment

Comments

Dear Sir/Madam,

I am writing to register a formal complaint regarding unauthorized Equated Monthly Installment (EMI) charges on my credit card, 5372 xxxx xxxx 0796 Despite not providing any consent or authorization for such transactions, these EMIs have been deducted from my credit card account without my knowledge or permission.

I have attached copies of my credit card statements highlighting the unauthorized EMI deductions for your reference. I have also contacted my credit card issuer, HDFC BANK, regarding this matter, but they have not provided a satisfactory resolution.

I request your intervention to investigate this matter and take appropriate action against the credit card issuer for their unauthorized deductions. I also request a refund of the unauthorized EMI amounts deducted from my credit card account.

I would appreciate it if you could expedite this matter and provide me with a resolution at the earliest.

Thank you for your attention to this matter.

Regards,
Nithesh

Credit Card offus emi - Comment #4143733 - Image #0

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