| Address: Varthur Branch, Bangalore |
Hi Team,
Its my hard earned money Rs. 12000 which HDFC, Varthur Branch, Bangalore has deducted and used on the name of AMB. I raised complain to waive off previous charges and refund my entire money back in the account. But they never helped. I feel cheated and fraud done by HDFC bank itself.
They changed the rule from AQB to AMB (average monthly balance) without notifying me. No calls, no emails.
HDFC people responsible for this who eat my money are, Smriti Kumari Chandru [protected], Mrs. Partha [protected], Zonal Head [protected].
Bank is for customers and runs with customers and their requirements. Rules can be changed if customer is regular and loyal. Bank do not have any right to eat customers money without informing or their permission. I seek help and justice from India Consumer Complain Forum so that I can get my hard earned money back by Bank buglers.
HDFC Bank customer support has been notified about the posted complaint.
At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the screenshot of the error for us to help you with the solution.
-Anay, Service Manager
HDFC Bank Customer Assistance