Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
Resolved
18415
Unresolved
14457
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Archana1743
Dec 9, 2023
Report
Copy

Address: Varthur Branch, Bangalore

Hi Team,

Its my hard earned money Rs. 12000 which HDFC, Varthur Branch, Bangalore has deducted and used on the name of AMB. I raised complain to waive off previous charges and refund my entire money back in the account. But they never helped. I feel cheated and fraud done by HDFC bank itself.

They changed the rule from AQB to AMB (average monthly balance) without notifying me. No calls, no emails.

HDFC people responsible for this who eat my money are, Smriti Kumari Chandru [protected], Mrs. Partha [protected], Zonal Head [protected].

Bank is for customers and runs with customers and their requirements. Rules can be changed if customer is regular and loyal. Bank do not have any right to eat customers money without informing or their permission. I seek help and justice from India Consumer Complain Forum so that I can get my hard earned money back by Bank buglers.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S.Madhusudhanan
    from CHENNAI, Tamil Nadu
    Dec 9, 2023
    Report
    Copy

    Dear Team IRDAI
    Greetings
    I do have 2 HDFC Life Insurance Policy. The Policy Number 20389381and 20389379 respectively.
    I have requested for both the policy to convert as Paid up reason, since there is INR 520 deducting every month out of INR 4167 premium paying for each policy.
    I send email for the same and told me it will take 75 days for conversion.
    I requested why it is taking this much time and where it is mentioned in the policy for stating the same.
    There is no reply for my complaint.
    As a customer and policy holder I got frustrated and disappointed for this kind of behavior from HDFC life insurance Team
    I need a proper reply for the same.
    Regards
    Rani M
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S.Madhusudhanan
      from CHENNAI, Tamil Nadu
      Dec 9, 2023
      Report
      Copy

      Dear
      Greetings
      I do have 2 HDFC Life Insurance Policy. The Policy Number 20389381 and 20389379 respectively.
      I have requested for both the policy to convert as Paid up reason, since there is INR 520 deducting every month out of INR 4167 premium paying for each policy.
      I send email for the same and told me it will take 75 days for conversion.
      I requested why it is taking this much time and where it is mentioned in the policy for stating the same.
      There is no reply for my complaint.
      As a customer and policy holder I got frustrated and disappointed for this kind of behavior from HDFC life insurance Team
      I need a proper reply for the same.
      Regards
      Rani M
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Harshit_03
        from New Delhi, Delhi
        Dec 8, 2023
        Dec 8, 2023
        This thread was updated on Dec 8, 2023
        Report
        Copy

        I'm writing this in regards to my HDFC salary account. All of a sudden I'm unable to make any transaction neither recieve any money. Keep getting error "low severity memo issued on debit account" . Bank did not intimated any information on this in prior and I'm in urgent need of funds as that is only account I've with my money and my family is dependent on it.
        Please help to get this resolved or atleast tell me what for this memo is issued.
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the screenshot of the error for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sameer Kumar karna
          from Bhubaneswar, Odisha
          Dec 7, 2023
          Dec 8, 2023
          This thread was updated on Dec 8, 2023
          Report
          Copy

          Respected sir/mam I am Sameer Kumar karna and I have Paytm hdfc credit card and on month of September unauthorised transaction occurred but the bank is saying I have done that but on that same day i blocked my card but after that I talked to bank customer executive to issue a new card so that I can pay the bills but bank is not issuing new card and I talked to Paytm customer care they told me we can not do anything bank will provide you the new card but they are not listening my word I have waited for 4month regarding that but they are including interest and it's affecting my cibil score also and also if I don't have a new card I can not pay the bill bcz previous card is blocked. And I talked with the nearest branch they told me that talk with Paytm and Paytm is saying talk with bank I am very much stressed from this kindly help me out from this
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your credit card number and transaction details for us to help you with the solution.

          -Priya, Service Manager
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sourabh mukati
            Dec 6, 2023
            Report
            Copy

            I had opened the bank account through online ( Smart digital account) before two weeks and i had also completed the Video KYC and got all the confirmation with the Account number, Customer Id and IFSC code but till now it is not activated and i haven't got any welcome kit from bank and my amount is stuck in the bank and my account is under no debit condition. So, then i called to Customer care no and they said that to visit the nearest branch and then i had went to the near by branch in DRM road, sector 1 shakti Nagar, Bhopal, Madhya Pradesh but still not get the resolution from the branch deputy manager and i went two times the same branch and both the times he answered me the same thing that " he has sent the mail and your account will be activated by tomorrows ". Now I don't know what to do because i am very irritated with the services. So, please resolve my issue asap
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ABhatt247
              Dec 5, 2023
              Report
              Copy

              I received an email saying that my a/c is blocked due to address change letter undelivered. Below are the sequence of events which I tried to get my account back.
              1. Called customer care and they suggested to visit nearest bank
              2. Called my RM, she said she will send an email to concern people and will keep me posted. Till today she is not responding to my calls
              3.Sent an email to [protected]@hdfcbank.com with detailed information on the issue. No resolution yet.
              4. Sent an email to nodal officer. No resolution yet.
              5. Raised complaint on website. No resolution yet.
              6. Visited nearest bank and explained my issue. They had no idea on why there is block on my account.
              7. Submitted a written letter. No resolution yet.

              this is the worst experience I got from HDFC. Pathetic service. Even managers have No knowledge on their own bank services. Don't call yourself as national bank. I am lost while trying to get my account back.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Dear Team,

                This complaint is regarding a Refund amount of INR 1499/- from Amazon India which is still not processed by HDFC bank and is not getting reflected in the unbilled section of my credit card.

                The refund was processed on 18 November, 2023. The refund reference number as provided by Amazon is[protected].

                Amazon is stating that since the transaction is successful from their end, they will...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                E
                energyatom
                Nov 30, 2023
                Dec 1, 2023
                This thread was updated on Dec 1, 2023
                Report
                Copy

                Address: 11023, Tower 11, Prestige Shantineketan

                We have requested for a revision of the interest rate for the homeloan interest rate from 9.25% to 8.25% but this has been ingnored by the bank for a very long time.

                We received a mail from HDFC with arbitary text that does not highlight the problem we are facing.

                This is amounting to harrassment.

                Homeloan number:[protected]
                +7 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  L
                  Lovee123
                  Nov 29, 2023
                  Report
                  Copy

                  Ad hoc statement charge rs 118 have been deducted on 07 Nov 2023 from my hdfc savings account without any information.

                  How can bank deduct money without any acknowledgement.

                  So i need clear clarification from hdfc bank and reverse my rs 118 to my account.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dola Mitra
                    Nov 29, 2023
                    Dec 1, 2023
                    This thread was updated on Dec 1, 2023
                    Report
                    Copy

                    On 29th Nov 23, I was charged Rs 531 as ACH debit return charges, why did HDFC deduct that amount from me?
                    HDFC Bank when a debit transaction is returned or reversed by the receiving bank.

                    When you initiate an ACH debit transaction, such as paying bills or making a purchase, the amount is electronically debited from your HDFC Bank account and transferred to the recipient’s account
                    I HAVE DONE NOE as such, then why was I charged that amount? Please reverse my money back
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kaushik sojitra35
                      Nov 29, 2023
                      Report
                      Copy

                      I got an SMS saying address change letter is undelivered please visit the nearest branch to avoid account block. No one even came to my home to provide letter or call me.
                      Please unblock my account, neither one can credit in my account nor I can withdraw money from my account.

                      Regards,
                      Kaushik Sojitra
                      Register mobile no in HDFC bank - [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        P_Raw
                        Nov 28, 2023
                        Report
                        Copy

                        AMB charges reversal

                        Address: pune

                        I have an account in HDFC bank form 2017 when I had a job in Pune and then I informed the officials while going for higher studies to convert the account into student account, but it has not been done and a lot of amount has been deducted in the name of AMB charges (around 10k or more). I cant even check my transactions, even when I mailed the customer support that refund the amount and close the account, as I cannot maintain AMB, No response...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        B
                        Bruce David
                        Nov 28, 2023
                        Report
                        Copy

                        I got my lost crypto recovered

                        I clearly advise you stay away from Them they had my funds stock with them. I made a transaction o[censored]SD 8, 200 to them and I was never able to send my funds out of my wallet. This error continues and I made a request to the support team and I never got their responds. But I finally was able to get my funds with the assistance of a crypto expert named Jeff and I was able to get his attention after sending requests to his mail Jeffsilbert39...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        P
                        PRASAD MUNDE
                        Nov 24, 2023
                        Report
                        Copy

                        AMB charge refund

                        Hello
                        I have a saving account in your bank account no. [ [protected] ] in the name of PRASAD BABASAHEB MUNDE. I have checked my account statement, you have been charged lots of charges from my account. Why you charged?I have financial problem thats why, i did not maintain sufficient balance in last 3 months. I have been charged AMB Charges of Rs 2279/- in NOV 2023.
                        I have never been informed that this would be charged due...
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        P
                        PRASAD MUNDE
                        Nov 24, 2023
                        Report
                        Copy

                        Address: maharashtra

                        Hello
                        I have a saving account in your bank account no. [ [protected] ] in the name of PRASAD BABASAHEB MUNDE. I have checked my account statement, you have been charged lots of charges from my account. Why you charged?I have financial problem thats why, i did not maintain sufficient balance in last 3 months. I have been charged AMB Charges of Rs 2279/- in NOV 2023.
                        I have never been informed that this would be charged due to lack of funds, What are these charges for? Why are they so high. It is not a debt i have to pay. . How can you inculcate habit of regular savings if you penalise so harshly for not having balance., my situation is very low till time, please refund my amount i promise you next time i am maintain monthly balance so please refund my amount 2279 Rs.
                        Please refund these all charges.My situation is very low.
                        Below is my account details:

                        Account Branch : VISHRANTWADI

                        Address : GROUND FLOOR AND 2ND FLOOR, LANDMARK

                        BUILDING PLOT NO A-1 S NO 42, 43

                        CTS NO 203 OPPOSITE BIG BAZAAR.

                        City : PUNE 411015

                        State : MAHARASHTRA

                        OD Limit : 0.00

                        Currency : INR

                        Email : [protected]@GMAIL.COM

                        Cust ID :[protected]

                        Account No : [protected]

                        AMB charge:

                        22 NOv 2023

                        700.92 Rs

                        700.92 Rs

                        275.63 Rs

                        601.93 Rs

                        Total amount : 2279.04
                        Ref no .
                        MIR[protected]
                        MIR[protected]
                        MIR[protected]
                        MIR[protected]
                        I am belonging to poor family that was my savings. Please refund the deducted amount need the money for emergency in hospital.
                        In future i will maintain my bank balance please sir refund the amount.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nandanikishore
                          Nov 23, 2023
                          Report
                          Copy

                          My account was opened a couple of years ago by the company I used to work for. I barely use this account, and whenever I do, it is used for very small transactions. I checked my balance on November 22, 2023, and it showed an amount of -2089.72. I don't know why it's showing a negative balance. I request that you please resolve this problem. I am not going to pay this amount as it is not something that happened due to my carelessness.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Manoj Kumar Pydimarri
                            Nov 16, 2023
                            Report
                            Copy

                            My account has been blocked as the address change letter is undelivered. I am currently not in India to collect the letter as I came to Luxembourg for business visit. Till now, I contacted all the customer care representatives and contacted bank and there is no resolution yet
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mohit Gupta Chittuluri
                              Nov 16, 2023
                              Nov 18, 2023
                              This thread was updated on Nov 18, 2023
                              Report
                              Copy

                              Teller said that upto 2 Lakh no charges for deposit. But on 13th nov 23 442.50 was charged. No msg or email about charges
                              . Hdfc biggest scammer.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mohit Gupta Chittuluri
                                Nov 16, 2023
                                Report
                                Copy

                                When depositing money teller said upto 2 Lakh no charges. But on 13th Nov 23 442.50 was charged. No msg or email about the charge. This is the scam by HDFC Bank. Didn't expect they to charge hidden charge and then not even inform customer. Biggest scam bank ever.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit