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HDFC Bank Complaints & Reviews

2.9

Updated: Aug 21, 2026

Complaints 32962

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18423

Unresolved

14539

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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HDFC Bank reviews & complaints page 13

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Address: kasturba rd mahatma gandhi rd bengaluru, Bangalore, Karnataka

1. My credit card is showing a charge: Offus EMI, From April 2022 statement onwards.

The charges are as follows:
17/04/2022
Description: OFFUS EMI, PROCNG FEE, xxxxxxxxxx0798 (Ref# 09999999980417004253925) 199.00

18/04/2022
Description: OFFUS EMI, PRIN NB:01, xxxxxxxxxx0798 (Ref# 09999999980418003551327) 5363.75

18/04/2022
Description: OFFUS EMI, INT NBR:01, xxxxxxxxxx0798...

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I opened a Salary account in HDFC bank and I already completed my KYC to the nearest branch along with valid and original documents. And i raised a complaint also to
customerservices.[protected]@hdfcbank.com and they revert back that my KYC is pending but my KYC is completed and they sending me system generated and without finding why i haven't received my welcome kit.
I competed my KYC on 08/08/2022.
Branch HDFC outer ring...

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My HDFC Bank net banking is blocked for security reasons so then I cannot make any transactions. I have contacted my HDFC branch and also customer care but they cannot help me to get through this. kindly resolve this as soon as possible. My Ref number is [[protected]-[protected]] and my account no. is [[protected]]

Thanks
Abid khan...

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Address: HDFC BANK, SG ROAD, Near GNFC INFO TOWER,, S.G. ROAD, BODAKDEV,

Hello Team,

Today around 12 am, I tried to make a payment for my credit card. However, it came with an error and asked me to try again after a few minutes. Then I tried again and it came with the same error. But then I received an SMS stating that the payment got debited from my account towards the credit card bill. The payment went twice.

Here are my details-
Account Number[protected]
Branch-...

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Got saving bank account opened in a/c- [protected] .
1. Request for a/c opening given on 22nd July, account opened on 06th Aug, welcome kit delivered on 14th Aug
2. After receiving welcome kit - found tele pin (TIN) as mentioned in welcome letter is not provided
3a. On fund transfer getting message - "Message is there is low severity memo present on Debit account..." and
4. On calling phonebanking, asked them...

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HDFC Bank — Account blocked Due to Undelivered welcome letter

Dear SUDHARSHAN S BARGALLA, Welcome Letter for A/c XXXXXXXXXX7197 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

Account is blocked just because welcome letter not delivered didn't even reattempted the delivery even mailing address also cant be changed in net banking it asks address...

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Today I received a call from +91-[protected] and they told me that certain services have been activated on my credit card and that they would be sending some courier which would have a discount card, holiday pkg and some gift. They also mentioned that I will be charged around 9k for this and there will be a refund of 6k in my savings account and 9k would be reflected in my next billing cycle. I felt the entire thing to be suspicious so thought...

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I have been an account holder with HDFC Bank for quite some years. More recently, my classic banking account was degraded from that to a normal savings account. Despite fulfilling all the criteria for it to maintain that grade.

When I approached the concerned branch manager, he deputed the task to a subordinate staff member to check with the product team. Over one month passed, I did not get any response from the concerned....

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Address: pune

Some 5 days before i have applied for hdfc bank credit card. after online documents uploading i have received call from hdfc bank executive that your card is approved and you will get it in 7 days. after that video verification also done by hdfc executive but now after 5 days when i checked my status its still showing application is in under review? if application is approved before 5 days ago and executive said you will get it in 7 days...

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Hello sir,
I have applied for a personal loan from your bank and that is the first time I applied for a loan and it got rejected and I don't know any reasons for rejection and that particular representative didn't answer my call after rejection. from then I couldn't apply for Loan as the bank representatives are telling that my profile is marked as RIC negative. please let me know what has gone wrong and what can i do about this.br...

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Dear team,
I requested my time in branch to downgrade my current account. But my account did not downgraded. I already filled form in branch. I am unable to maintain 25000 in my account. I request you please help me in this matter. Please downgrade my account.

My account details are :

Account Holder: ESOLUTIONS SS
Account Number: [protected]
IFSC: HDFC0000301
Branch: FEROZEPUR...

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Address: A202 Simnan apt, Khoja lane, versova, Mumbai - 400 061

Hi

I am not sure how to contact HDFC as i am abroad, I have received a text a regarding a mandate payment for 50, 000 rupees which i am not sure i have signed up for any, I have paste the msg which i received from HDFC Alert

Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to INDIAN CLEARING CORP LTD with value Rs. 50000.00 and frequency ADHO is received today for processing.

Savings...

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I have not used my card to make any international withdrawals. Any onlinke transaction has been through PayPal. I am now being deducted large sum of money since morning continuously stating .DC INTL POS TXN MARKUP+ST[protected]MIR[protected].

I have no been notified earlier in anyway regarding this fee. I would like to know every single detail for the deduction which has happened multiple times since 25/07/22 morning.br...

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Address: 21 Ragavendira Garden, Keezhakasakudy, Karaikal

Dear sir,
I have used HDFC credit few years back, due to some personal and financial crises situation I can not able to continue with HDFC credit card, so I have ask the bank to close my account, afterwards due to some personal and family issues I had resigned my job, so that I can't pay some due amount in HDFC credit card, after that 2 months ago one of bank person called me and asked me to take settlement, and also I have taken...

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Address: hyderabad

I have done the remittance from Germany to my HDFC bank in Begumpet branch account- 50000 euros on 15th July 2022. The bank-given transaction rate was too low 78.79 INR for 1 Euro (the live rate was 80.20 INR) And already I have paid 152 euros, the charges from my Germany bank account.
I have received an email from HDFC bank for the disposal instructions. But before giving the acceptance/ decline they processed it immediately with...

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Dear Sir/Ma’am
My name is PRASHANT RATAN and I have an auto loan with HDFC bank, taken in year 2017 for 5 years. Due to Covid I have lost my job and am completely bankrupt. But I am still trying to pay the bank as much as I can from last 2 years.

But, I would like to complaint agains the HDFC bank’s collection agency HI TEK SYNDICATE. Their representative Tarun Mittal who sits in Vikaspuri Delhi branch is mentally...

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Dear Sir/Ma’am
My name is PRASHANT RATAN and I have an auto loan[protected] with HDFC bank, taken in year 2017 for 5 years. Due to Covid I have lost my job and am completely bankrupt. But I am still trying to pay the bank as much as I can from last 2 years.

But, I would like to complaint agains the HDFC bank’s collection agency HI TEK SYNDICATE. Their representative Tarun Mittal who sits in Vikaspuri Delhi branch...

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Hi,

I use HDFC Credit Card and want a new credit card to be delivered to my mailing address as the existing card will expire soon. But HDFC keeps sending blue dart to the location from where I picked up initially i.e. from Banglore. Currently, I am in Bihar. Also FYI, I have already updated my mailing address in HDFC net banking....

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Address: Chennai

I am using this HDFC account from my previous employer as a salary account and I've releived from that company on April 2021, on my current company they don't give any PF benefits. So in thought of that I've tried to withdraw money from my previous employer PF money on EPFO website and last week I added my HDFC bank account on my PF account usually Banks will verify the bank account which updated on EPFO from their side first. The verification...

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HDFC Bank does not report the Credit Card limit to CIBIL authorities. In absence of this CIBIL uses Sanctioned Amount for calculating Credit utilization. As per HDFC bank, Sanctioned Amount is the max amount you have ever spent on your HDFC card. Which may be way below your credit limit.

This is highly impacting my credit card limit.

I got an HDFC credit card with a limit of Rs 4 lakhs.
The max I have...

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