[Resolved] HDFC Bank — credit card payment

Prateekkhea0418

from Delhi, Delhi

Address:	New Delhi, Delhi, 110027
Website:	Payment made through Billdesk

My credit card no is [protected].

I have made a payment for the above credit card using billdesk for the month of january 2019 on 13th january 2019.
Payment amount rs 52137.
Payment done from canara bank account[protected].
Amount is debited from my account but status of transaction has not come since acknowledgement of payment has not come neither email has come.
Regards
Prateek khera
[protected]

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Feb 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 14, 2019

Updated by Prateekkhea0418 My credit card no is [protected].

I have made a payment for the above credit card using Billdesk for the month of January 2019 on 13th January 2019.
Payment amount Rs 52137.
Payment done from Canara Bank Account[protected].
Amount is debited from my account but status of transaction has not come since acknowledgement of payment has not come Neither email has come.
Regards
Prateek Khera
[protected]

Verified Support

Jan 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to provide us with payment acknowledgement reference number of billdesk payment to [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail to help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance