[Resolved] HDFC Bank — credit card permanent close and credit card n. o. c letter

Bipin malaviya

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 382350

Name - bipin l malaviya
Credit card no.- [protected]
Mobil no.- [protected]
Address-13, niranjan society, opp - chirag daimond, l. B. Shastri road, t. B. Nagar, bapunagar, ahmedabad-382350

Dear sir,

Please this card number [protected] is permanent close. And date 02/08/17 day online paid. I have paid amount rs. 4949.00.

Please send me n. O. C. Letter my email id - [protected]@gmail.com please sir send me first.

Thank you

Bipin l malaviya

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Sep 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Bejoy
HDFC Bank Customer Assistance

Aug 14, 2017

Updated by Bipin malaviya Name - Bipin L Malaviya

Credit Card No.- [protected]

Mobil No.- [protected]

Address-13, Niranjan Society, Opp - Chirag Daimond, L.b.Shastri Road, T.b.nagar, Bapunagar, Ahmedabad-382350

Dear Sir,

Please this card number [protected] is permanent close.and date 02/08/17 day online paid. Ref No.: TOM- M[protected] Kotak Bank) i have paid amount RS. 4949.00.

Please send me N.O.C. letter my email id- [protected]@gmail.com please sir send me first.

I am send Credit Card payment details.

1. Mode of payment - Online (Mobil Banking)

2. Payment Bank - Kotak Bank

3. Paid Amount - 4949.00

4. Payment Date - 02/08/2017

5. Credit Card No. - [protected]

6. Mobil No. - [protected]

7. Transaction id - M514139/1

8. Ref No. - TOM - M[protected]

Thank you

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Comments

Aravind72

from Hyderabad, Telangana

I have a made fund transfer of Rs 1000 from PAYZAPP app to My saving account on[protected] the transaction get failed and money didn't credited to my PAYZAPP wallet. I have called on customer support no. [protected] but their is no response from the other end.Many times i have tries to call to the helpline but it is not at all connecting.

HDFC Bank Customer Care's response, Aug 7, 2017

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and issue details at the below given link. http://bit.ly/2aJ9wGW so that we can check the issue & help you with the same.

-Bejoy
HDFC Bank Customer Assistance