[Resolved] HDFC Bank Credit Card — regarding the cancellation of one assist membership

Megha sree

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Dear sir,

I am megha sree c r with credit card ending number 0295 and relationship number 7466321. On july 1st i received call from hdfc credit card and got the information regarding one assist. As per the received information there will be life long free service and no maintenance/tax services. By considering this i accepted one assist membership.
But when i go through google i came to know that there is no such kind of services for one assist membership.
As am not interested with this service i would like to cancel one assist membership. So kindly request you to cancel it as soon as possible.

Oneassist relationship number :7466321
Name :- megha sree c r
Credit card number ending :- 0295

Thanking you

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Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Megha,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist