[Resolved]  HDFC Bank — Credit card service

Address:560076

Hi
This is to inform tou that there is a gang running who are calling people in the name of hdfc bank and collecting imp information from people for the purpose of credit card application and issuance but they are the fraud ladies.. speciality is the ladies impress customers with their soft spoken good profeasional english and then after collecting all information never reaponds.. m a victim of the same. Ladies names - shivani(ph#+[protected]
Pooja-+[protected]
Shivani calls forst as some manager and asks to send docs to [protected]@gmail.com and then says u ll receive all details about application update from pooja and after that they give one fake application no which i verified with the bank is not a application no for hdfc and the number pattern seems to be little differernt than the bank application no.. as the bank all have a typical format of application no generation..
funny thing is that the lady shivani called me for first time smwhr during sept2016 in the name of icici bank amd today apr2017 again she called me in the name of hdfc bank. Luckily i had saved her number earlier woth her name amd she also told today her name is shivani and calling from hdfc so i cathed her up and them i googgled more about this and i got to know few more people also had same kind of issues and names are exactly the same .. shivani and pooja .i believe its a very serious gamg who r using girls to trap people and do cyber crime.. hence requesting to closely look into this as this ll bring in bad name to hdfc .. i have already mailed about this is icici since last time they were icici employee while calling.. please find the guilty amd take the necessary action..
regards
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May 25, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with the number on which u have received the calls & from which number, date & time of call and ur contact dtls. Please mention Ref ID- TTU[protected] in the subject line for me to track ur mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance
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