[Resolved]  HDFC Bank — credit card statement not received

Address:Mumbai City, Maharashtra
Website:www.hdfcbank.com

I have hdfc credit card. Last one year i am trying to update my mobile number and email address. Every time bank rejected my application because of signature mismatch. I have already send signature mismatch form with my signature proof (Pan card) but still they rejected my application.

My credit card last four digit : 8778

When i am not paid statement, they call me my new mobile number but they not update my mobile number.

Last six month i have not received my credit card statement and every month they called me and collected amount for minimum payment. And every time they charge me late fee or other charge.

I don't know my statement amount for payment. This is affected in my cibil report.
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Sep 26, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your card, issue details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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