HDFC Bank — deduction of toll money even after manual payment

Address:Nashik, Maharashtra, 422006

I have travelled from nasik to manmad on 12/08/2018. I paid manual toll, but an amount of rs 135 at pimpalgaon baswant plaza & an amount of rs 130 at chandwad plaza was deducted from my fastag account.

When i was not at fastag lane, the amount should not have been deducted from my account.

Kindly arrange to make refund of the deducted money.

My vehical transaction reference is mala851cljm786855
My mobile no is +91 [protected]
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Verified Support
Aug 13, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

HDFC bank are cheater they are not closing my auto Loan and instead asking me to pay 5.9 percentage of charge they are cheaters they are not not able to close my liability.

RBI please help
Please deactivate one assist service
Gagan Nijjar's reply, Aug 7, 2018
deactivate one assist service

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