[Resolved] HDFC Bank — Deactivation of HDFC Credit card Once Assist | |
Hi, I have OneAssist membership through my HDFC Bank Credit Card. I have applied for this service only for one year. As per my conversation with CC executive, for this service money will auto detect for every year. I really don't want this service, please discontinue this service and I really disappointed with your auto detecting policy without intimating. Please deactivate and never auto detect my money Name: Bairi Suresh membership ID: [protected] Hdfc credit card no. [protected] Mobile no: [protected] Email : bairi.[protected]@gmail.com Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Bairi Suresh, We are happy to assist you, please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
Reply
Dear Customer,
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance
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