[Resolved] HDFC Bank — deduction of insurance amount from personal loan without information | |||
Hi, I am bakkesh m p, applied for personal loan amount for rs 2, 00, 000/- from hdfc bank. My loan amount transaction is done through the application no: 65781645. As discussed with representative ms. Mamatha during applying loan was not mentioned about the processing fee of 1.5% of the total amount and insurance for the loan. I was assured for the loan amount of 2, 00, 000/- but when the amount credited it was only for 1, 93, 974/- in which processing fee of 3, 000/- and insurance amount of 3, 026 was deducted without any information. As i queried with the concern with mamatha and her manager (Apologies for not knowing the name) assured to return the insurance amount for the rs 3, 026/-, asked to mail for the concerned mail address. Was this information helpful? | |||
Apr 26, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 26, 2019 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days. -Zubin HDFC Bank Customer Assistance | |||
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