[Resolved]  HDFC Bank — Delay in converting minor account to major

Address: Bangalore, Karnataka

Hdfc bank is the worst bank…. We were converting our daughters minor account to major in the 12th main indiranagar branch at bangalore…we were planning to get a new account opened but can you imagine 2 weeks plus but the account has not been opened yet.. Whereas the commitment given was it takes 3 days to open a savings account.. They took additional amount of 11, 000 stating we need 10, 000 minimum balance.. We kept on following up with the bank employees.. But no revert nor account status was given at any point in time…we realized that by just opening an account is taking so much of time and is causing us stress then what should we expect when doing any future transactions….. Hence we decided to close the account…. The worst thing is there is no apologies from either the manager or the employees…….. They are giving reasons like their bank employee has personal problems hence account did not open…we need approvals …. (Which they forgot to even raise for till they saw us today at the branch…see the height of the hdfc employees inefficiency to even do their basic jobs)…we realized today…. Thank god we just got saved ……. Even if you get a free account in hdfc bank…. Say no thank you….