HDFC Bank Complaints & Reviews

Haryana vat was under consideration, and as a condition precedent to giving possession of the flat, mahindra lifespaces developers ltd (Mldl) asked us to obtain a fixed deposit of rs 4, 95, 100/-, specifically from hdfc bank limited bhikaji cama place new delhi creating lien in their favour to secure payment on the haryana vat issue. Mldl vide their email dated nov. 25, 2016 informed us that hvat liability as per the amnesty scheme is @1.05 % of the entire aggregate amount.
Mldl vide their email communication dated 03 may 2017 sought options from members on options up to 30 april 2017 for release of lien for us to draw excess amount in fixed deposit and unilaterally extended the date to 07 may 2017. Further email of mldl dated 18 may 2017; they advised members to deposit cheques in their accounts but mentioned nothing about release of lien on excess amount in fixed deposit.
Mldl vide their email dated 02 june 2017 informed that the process of removal of lien would be completed by 20 june 2017 and further they would inform us once confirmation is received from the bank.
Mldl sent email expressing delight in releasing lien and further a statement of funds which are reportedly paid as haryana vat and further lien towards future demand by govt. Of haryana, and balance to be released. On[protected], i visited the mldl j-702 in aura and met mr. Jitender who advised me to meet mr. Vikas singh br. Manager of hdfc bank b c place for removal of lien. I informed him that with effect from 1st july 2017 gst would apply and retaining further money is not correct. He was unable to answer satisfactorily.
On[protected], i sent an email giving details to vikas singh manager hdfc bank and met him on[protected] requesting for transfer of excess funds on removal of lien etc to my over draft account with hdfc bank. He informed that my name was not in the list sent to the bank by mldl. I was asked to come after 5th july 2017.
I had sent further email to mldl for removal of lien and on 6th july 2017 sent email to mr. Vikas singh negi hdfc bank bc place new delhi, requesting for transfer of excess money in my over draft account with hdfc bank global business park gurugram. Mr. Vikas singh hdfc bank manager curtly declined my request stating: “we have received the second list yesterday evening from mahindra. We will start the exercise in second list next week as we have still not through with the first list.”
Mldl should have asked buyers to give bank guarantee or create a lien on fixed deposit as per their format from any nationalised or scheduled bank in india. Instead, mldl insisted the flat buyers to take fixed deposit only in hdfc bank at bc place new delhi and lien on the fd, as a condition precedent to giving possession of the flat. This unlawful and unholy nexus between mldl & hdfc bank and deliberate delay in release of lien of f d which is stated to be up to rs 40 crore to their mutual advantages. This smacks of a scandal to deprive the helpless customers and needs to be investigated.
Kindly get the matter investigated.
Yours truly,
Dr. Mahinder singh

I have regularly paying personal loan no[protected] installment last 4 year and my last installment was due on 4 June 2017, but due to technical reason ECS was return by paying bank, as per telephonic instruction received from Kota collection branch, I have make NEFT of Rs. 8140 with all remaining charges on 16/06/2017. But till date I have received call from your representative for non receipt of payment. I am not happy with your poor service.

From Kalpana(hdfc employee) regarding credit card. when I applied; verification completed and waiting for the card. I got to see a DISAPPROVED STATUS from their site. From past 1 month I hve been following for it. Still I dint got a perfect response from Kalpana. Worst experience from your employee.

Things I am annoyed with...

1. I did not get any SMS / call / E-mail regarding the disapproval of credit card
2. The reason for disapproval is not at all given.. (Wondering why did they disapprove)
3. Time spent in this process is completely waste. (Stop giving repeated calls)

I need to know why application has been disapproved.

Can you help me with that?

APP NO : [protected]NF

I tried with drawing 10K from HDFC bank but i have been delivered with only 8K 4 *2000 notes however i recounted them again and again but i have got only 4 notes instead of 5 for 10 k withdraw . immediately called HDFC and informed.

This issue has been reported to their PNO, NODAL and all relavent team but no one gives the response even after more than 100 days.

HBL=[protected] is the complaint number given to be by HDFC bank.

IMPS Transaction details :

RRN Reference number: [protected]
User Reference number: [protected]
AMount Rs 20000

Transaction was not successful. got a sms that transaction timed out.
checked status in netbanking and it shows processor down.

Neither money is credited back to my account nor credited to beneficiary.

Please help me getting my money back

I have transferred transferred 10000 Rupees to beneficiary but amount got deducted from my account but didnt reach beneficiary. Its been 7 days still amount not refunded also.

Below is the reference number of Transaction

Ref Number :[protected]

And also I gave given complaint which is not resolved also

Complaint Number : BANC[protected]

Sanjeev Arora in my distance relation applied for HDFC Credit Card in Mumbai and gave my phone number as reference. I never received a verification call and the card was issued. He misused the card and is now out of India. I am not even in touch with that person. For last couple of months, I am receiving calls every now and then from the bank inquiring about him. I have shared the contact number I could find for him and have requested that I do not have any further information and not to call me again. I am still getting calls sometimes when I am in some meeting or working or at home or sometimes even when in hospital. This is becoming very irritating and this is not my fault that HDFC saved my number as reference without verifying with me. For last few times, I am getting the call from Shanti Goswami from +91 [protected]. I need my number to be removed and no more calls in future for Sanjeev Arora.

Sir,
On[protected] i went to the hdfc bank, tezpur branch (Assam) to deposit a cheque (Rs. 7, 123.00) of federal bank in the hdfc bank a/c no.[protected] of guwahati branch. Before depositing the cheque i wanted to confirm the a/c number and went to the counter no.-1 (Welcome desk). On observing non-home branch a/c on the ‘deposit slip’, the lady in that counter, ms. Rashmi rekha bardoloi, did not confirm the account number and refused to accept the cheque.
She pointed out that the account in which the cheque was intended to deposit was a non-home branch. She was not supposed to provide service for the hdfc non-home branch for, by doing that her own branch would not be benefitted. She had a lot of works to do but to provide service for the account maintained in hdfc guwahati branch. The party could have transferred the amount through neft instead of issuing the cheque.
As i went on requesting her to accept the cheque she asked me that why i had become so ‘adamant’. She told me that if she accepted the cheque that would increase number of “physical transaction” and for that her branch and she would become accountable. She cited our prime minister, shri narendra modi’s “digitalization” and advised me to go to federal bank for neft.
Surprisingly, neither did she confirm nor she accepted the cheque. As i was standing helplessly in front of the ‘welcome desk’, a male hdfc official came to me and accepted the cheque and handed over the counterfoil with the official seal without uttering a single word.
Ms. Rashmi rekha bardoloi gave me an ultimatum; that was the last occasion that the cheque was accepted and ordered me not to go to the branch for such service in future.
I felt insulted and embarrassed as i made to feel that i was an intruder and the most unwanted in the branch.

My questions are;
1. Was the hdfc bank tezpur (Assam) branch not supposed / authorized to accept cheques to be deposited in the account of hdfc bank guwahati branch?
2. How did any transaction by cheques become “physical transaction”? How could she become accountable for increased such “physical transaction” by cheques?
3. How could she compare “cheque transaction” with pm’s “digitalization”?
4. How could she behave with a 55 years old man in the hdfc office premises to give an impression as if the person (It’s me) were involved in some activities highly detrimental to the hdfc tezpur branch?

Hope, i would get the proper clarification of the above.

Please note:
1. The above mentioned cheque was issued by m/s assam pharmaceuticals, tezpur against one of our invoices raised by m/s punnagiri drugs & pharmaceuticals, guwahati.
2. M/s punnagiri drugs & pharmaceuticals, guwahati is our ‘consignee agent’ and m/s assam pharmaceuticals, tezpur is our authorized stockist in tezpur.
3. I collected the payment by cheque and wanted to deposit the same in the hdfc bank account of m/s punnagiri drugs & pharmaceuticals.

Cont... On 2 nd page
// 2 //

... From 1 st page

4. I have net banking facility in both my bob and sbi personal accounts and 90% of the transaction is done digitally.

Thanking you.

Yours faithfully,


Ratish kumar dey
(Guwahati,[protected]
Zonal sales manager, n. E. States,
Guwahati hq,
Pharmadent remedies p. Ltd.
Phone -[protected]
Mail: [protected]@rediffmail.com

I am Roshan Lal and buy two policies from HDFD Life Insurance. These policy buy me after wrong information from agent in March month and i am touch with agent team on telephonic and HDFC service center by mail also but these persons give me fake commitment. and after four month your on 03rd July given me final cannot cancelled these policies. Please help me these policies buy me for mortgage load and these people arrangement load for me. i and sharing contact person details who has touch with me but after 03rd of July these no are not picking or not reachable. after mentioned date one person called me Mr. Rajesh Batra-[protected] for give him Rs 64000/- for processing and disburse this loan amount in my account and he sharing me his company account details @ RBM Solution, Bank Name - Karur Vysya Bank, Account No- [protected], IFSC - KVBL0004144. This information received today on 08th July, 2017. Please help me cancelled this policies and reversal my amount in my account.
First contact person to end of the person :
1. Arushi Chawla – [protected]
2. Shalini Gupta – [protected]
3. Sachin Walia - [protected]
4. Siddharth – [protected]
5. Amit Bansal – [protected]
6. Ajay Sharma – [protected]
7. Gaurav – [protected]
8. Manav – [protected]
9. Vishal Sehgal – [protected]
10. Rajesh Batra - [protected]

Regards
Roshan Lal
+91 [protected]

HI

My customer id is 60529743 for HDFC. I hold IEC and export medicines. In the month of April I received USD 750 from Taiwan. After export I submitted all the documents and got confirmation from Rajendra.[protected]@hdfcbank.com that the documents were received by HDFC. Even after 2-3 reminders to clear the entry, it is still not done. This is not the first time. Last time also, I took lot of pain in getting the entry cleared with no clear information and proper support from HDFC. Now I am getting reminders to submit the documents which is already done and everytime I am replying to the reminder that the documents are already submitted and not to bother me times and again. Sorry to say but your trade team is pathetic in terms of service delivery which causes irritation.

Please sort it out urgently and confirm the clearance of entry. In case I get any further issue, I will have to close my all accounts with HDFC as I cannot spend my time in following up with HDFC for the work of HDFC everytime.

A frustrated customer
Ravi
Mobile - [protected]

If the buyer o[censored]sed car wish to transfer their valid Insurance in the his/her name, HDFC ERGO General Insurance are charging lots of money on account of earlier No Claim Bonus (NCB) from the new buyers.

Despite of that NCB benefit is being awarded to the owner/car and that amount considered as discount from the total money of the Car Insurance.

It is unable to understand why HDFC ERGO charging the above money from the buyer of the used car?

Yesterday i.e. 07/07/2017 it came to my notice when I attended HDFC ERGO General Insurance Company Office located at:

Plot no.C-9, 3rd Floor, Pearl Best Heights-II, Netaji Subhash Palace, Pitampura, New Delhi - 110034.

Phone No.[protected], 30483387
email address: [protected]@hdfcergo.com
Toll Free Number :[protected]

PANKAJ SHARMA
HUSBAND OF MAMTA SHARMA
OWNER OF CAR BUYER WISH TO TRANSFER THE INSURANCE OF THE CAR
House No.149/B-3/Sector-6, Rohini, Delhi-110085
Mobile Phone No. [protected]

I have HDFC Credit card Since long and am regularly using it. There had never been default on my part regarding outstanding amount. The payments are made in excess before due date.
That the monthly statements are received by 4th of every month. This time the statement has been received till date.

It is requested to send the credit card statement immediately.

Yours truely,

Virender Kumar Sharma

In date 01/07/2017 i payment through u r link in my hdfc credit card payment already 7 days over but still not credited bill... Plz check and revertdear customer,
As requested by you, please note that the following payment has been processed through billdesk:
Company name: hdfc credit card
Card no: xxxx xxxx xxxx 9039
Payment amount (Rs ps): 16323.00
Payment date: 1st july 2017
Payment through: state bank of india
Transaction identification number: JSBI[protected]
Please quote your transaction identification number for any queries relating to this request.
Note: payment will be credited to your card account within 2 working days

Dear Sir,
I HAVE A CREDIT CARD FROM HDFC, DUE TO CERTAIN PERSONAL REASONS LIKE TRANSFER OF MY JOB AND TOWN, COULD NOT USE THE CARD AFTER A PAYMENT DONE IN 6 MONTHS BACK KEEPING BALANCE 400 RS, THEN HDFC CARD DIVISION SENT A MESSAGE "YOU HAVE TO PAY RS.6345 / - AS MONTHLY RENTAL FEES & LATE FEES FOR MERE 400 RS LEFT UNPAID, OKAY, PAID ALSO . Whenever trying to contact customer care, to deactivate, stating the complaint team will contact, but not doing so keeping us to pay continuously without our end fault . NOT SO FRIENDLY PROCESS TO DEACTIVATE, WASTAGE OF TIME ON MOBILE PLEASE. THEY ARE USING OUR AGREEMENT ON T&C FOR MAKING MORE MONEY FROM POOR CUSTOMERS, KINDLY DO THE NEEDFUL. REGARDS

Hi This is Ruchi...I am using Hdfc credit card. I have raised en number of request to converting my balance to EMI option but every time they are making false commitment and make a lots of excuses like no offer on my card for the same etc...and more over when they gave the card they haven't explain these thing and even lot of other promises are fake . but I'm requesting I can't make the payment please EMI no one is responding to my request and moreover i applied for my credit card on 1st june and received it on 13th june and they generate my bill on 19th and i need to pay the same before 9th july and as per there side they said customer can pay the bill in 50 day .

Hi,

I have made an online transaction using HDFC debit card to issue online permit for
Rohtang pass on 8th of June from website http://admis.hp.nic.in/ngtkullu/

An amount of 550 was deducted from my account but immediately after that server got crashed
So i was not able to issue online permit that day.

below i have mentioned my transition details and my HDFC account detail:

DC KULLU CUM CHA POS DEBIT
Date:- 08 Jun 2017
Withdrawl :-550
Name :-Utkarsh Pandey

It has been more then 3 week but still my money is not refunded to my account.
Could you please investigate into this and provide some status.

Regards,
Utkarsh

Myself Rekha D Haunumnathappa customer of hdfc bank.

My a/c number : [protected]
.
As without my knowledge any prior intimation bank have deducted inr 172.50 from my account for each transaction of inter-branch transaction so totaly 860 is deducted and i want the reason for deduction and i want my money back. This is not the way without any prior intimation bank have deducted balance from account
This is the reference codes :

inter-brn cash chg incl st & ec 070617
inter-brn cash chg incl st & ec 130617
inter-brn cash chg incl st & ec 200617
inter-brn cash chg incl st & ec 270617

Regards,
Rekha D H
Mobile : [protected]
Email id: [protected]@gmail.com

The HDFC credit card bank is ocassinally threaten through calls, sms and emails etc, when i was made a insurance from their unit too co.named HDfc ergo general insurance co.life insurance for two year policy with debited Rs.13747 from my credit card and allow me to this amount to be refunded in 24 installment i.e.rs.655/- per month including interest and other taxes etc.This was done many call receving from the bank and insurance unit by me .All amounts to many more extra are have been deposited in advance by me, but the credit card unit more amount is lying pending with me and continually threaten to me.Sir i am a physically handicapped and aged heart desease person.plz protect me from this type of fraud organisation.

I have 8 year old account in HDFC BANK and there was nothing hidden cost/charge things but since last year they started taking rs115 every quarter as 'Programme management fee'
Who gave them this authority to touch my money w/out my consent ?...
Tomorrow they will start taking rs10, 000.00 per month with just any excuse ?
Ye kya hota hai?...
GOVERMENT so rahi hai ?...
Gaand maro HDFC bank ki.

I am an existing HDFC account holder from Juhu, Mumbai. I received a call from my relationship manager, a Ms Nishta Poojary, who said that the card would be free of any annual charges and this was lifetime. I checked with her so many times, she said she would attach my Vodafone postpaid bill and that would do it. I submitted whatever documents were asked by the person who came home and eventually received the card.
Not trusting HDFC i checked with this Nishta Poojary lady more than 5 different times and each time she promised me it was done. Finally when the statement has come, i have been charged 1150 rs for "annual charges".
I am absolutely livid, never going to use this credit card and will discontinue it immediately plus shut down my savings account.
HDFC executives are so misinformed about what they are selling that there is such a big disconnect between departments.
Imagine a relationship manager being your worst nightmare.
I suggest you guys take action against this woman. I have tried calling her multiple times and each time she doesn't even come on the phone, i have even sent her multiple mails to the same i.d. she wrote to me from along with her line manager. Their landline number is 46130304.