[Resolved] HDFC Bank — Delay in crediting maturity proceeds of insurance policy | |||
Policy number HDFC life 10713731. Policy has been matured on 17 October 2016. Maturity proceeds have not been credited so far. All the required documents have been sent on 17 and 30 September 2016. No proper communication is made on status of payment. Instead of giving specific replies just stereotyped replies are sent on email. Interaction ID 2757294 and complaint No is[protected]. It is really annoying to know that, instead of sending documents twice, account was not updated by the concerned staff. They were just sleeping on my complaints. Very shameful to play with the consumers money. Was this information helpful? | |||
Dec 8, 2016 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Nov 05, 2016 HDFC Life Customer Care's response Hi, regret the inconvenience caused to you. I will be looking into the details of your concern and would be updating to you at the earliest with an update on the same.-- Manish.
Verified Support Nov 07, 2016 HDFC Life Customer Care's response Hi, I wish to inform you that the payable maturity amount is being processed by us and the same will be received by you shortly. I apologize for the delay caused in processing the maturity amount by us.-- Manish.
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No.: 16357899 | Plan: HDFC Life Pro Growth Plus
I have paid on 17/10/2016 at 12:42 AM through My HDFE A/C, but I have not receive to my payment receipt pls conform my policy
status & sent me the receipt on my id [protected]@yahoo.co.in
regds Rajesh
Mob [protected]