[Resolved] HDFC Bank — delay in current account opening | |
I am an existing customer of hdfc bank for more than 5 years now. My customer id is 61037817. I got a very good service always from you so i thoughtof opening the current account also. I am very disappointed this time. I am starting a new business and i went to my nearest branch i. E. Gorabazar branch, kolkata. I submitted all my documents and the check also for opening the current account on 7th august and its 2 weeks now this has not been processed yet. I was said that it will take maximum of one week and its 2 weeks now. This is the first time i am complaining about the service. My case was been handled by tirthankar basu and i called him up yesterday and he is sick so he is not attending office. I completely understand his situation but i also need to process rest of my official work pending due to bank account creation getting delayed. And my company stamp is also with him which is also giving me troubles. I was opening the account in the name of my company f for fashion llp. I have no other information from bank. I hope this will help. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 24, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances. -Nadia HDFC Bank Customer Assistance. Verified Support Aug 24, 2020 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. -Nadia HDFC Bank Customer Assistance | |
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