[Resolved] HDFC Bank — didn't receive fastag (ref no: hfr774378) hdfc

nkmithun

from Bengaluru, Karnataka

Address:

HDFC bank, Koramangala branch

I have applied for fastag through hdfc on 29th november 2019 (Ref no: hfr774378). Received a mail from hdfc on 5th december stating fastag issued successfully containing fastag i'd and wallet number. But i didn't receive the physical fastag till today (17th dec 2019) nor didn't receive any courier information related to dispatch of fastag. While applying fastag, it was mentioned that will be getting fastag within 7 working days. But it is almost three weeks since i applied fastag.

Was this information helpful?

No (0)

Yes (0)

Dec 20, 2019

Complaint marked as Resolved

Received fastag on 19th December. i.e After 20 days from applying.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We would like to state that your Fastag was dispatched through Blue Dart Courier on 14 December 2019 and the Expected Delivery Date is 18 December 2019. Request you to contact Fastag Helpline at[protected] for re-dispatch.

-Manoj
HDFC Bank Customer Assistance

Dec 18, 2019

Updated by nkmithun I have tried calling HDFC fastag helpline number[protected] multiple times already. The number is being busy all the time, or if it rings the call is not being attended and after 5 mins the call get diconnected.

Dec 18, 2019

Updated by nkmithun You also stated that the fastag is already dispatched via bluedart on Dec 14th. Please share the Waybill / AWB number so that I can track.