[Resolved] HDFC Bank — dishonoured cheque and not returned back

debumuks

Address:

Darjeeling, West Bengal

Sir/madam,
I have deposited an indian overseas bank cheque no. 61320 dt 23/04/2018 at your hdfc bank, hill cart road branch, siliguri, west bengal for clearing purposes on 11th may, 2018. The same cheque got dishonoured due to some error. But till date we have not receipt back that dishonoured cheque. I have visited your hill cart road branch quite a few times for that cheque. But every time i got the reply that "we have mailed to mr arshad ali, ho-mumbai and you will get that cheque shortly".
But till date got no intimation.

Kindly look into the matter & oblige.

With regards,

D. Mukherjee
[protected]
Debu. [protected]@rediffmail.com

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Nov 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, The complete address of Branch where the same was submitted as per website (Along with IFSC code) and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

-Bejoy
HDFC Bank Customer Assistance.