[Resolved] HDFC Bank — dispute on online debit card payment | |||
Hi i am sanjoy. I have made a payment of rs 399 to reliance jio to recharge my prepaid mobile ([protected]). Pls find the attachment and details below. Trans date 20.07.2017 Time 14:29:22 Reliance jio number [protected] Hdfc bank debit card ending 8902 (Master card) Website: www.jio.com I hv complain reliance jio customer care many time but every time they said they did not receive any payment. I hv also complain hdfc bank ref id 1366748 date 27.07.2017 also submit card-holder dispute form. They didn't refund my money back to my account. Was this information helpful? | |||
Sep 26, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 14, 2017 HDFC Bank Customer Care's response Dear Customer, We have raised a Chargeback vide Reference number: PDN079273. We will credit your account by 12-Sep-17 as per regulatory TAT of Rupay (National Payment Corporation of India) / Visa / MasterCard TAT, provided we do not get a representment claim (that is proof of transaction) from the acquiring bank. -Bejoy HDFC Bank Customer Assistance | |||
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Flipcart customer say payment has been done .
Bank Transaction id [protected]
Payment mode. HDFC BANK DEBIT CARD
Mob. [protected]. [protected]
Plz solution sir