[Resolved] HDFC Bank — Double debit of amount.
Ambala, Haryana, India
I tried to make payment of ₹11549 to flipcart on 5 april using my debit card.
I received single OTP on my number but when i entered it then my account was debited twice for the transaction.
I also contracted flipcart regarding this and they said that they have received only one payment of ₹11549.
I went to the bank 3-4 times but nobody is solving my issue.
I request you to please solve my issue otherwise i will be forced to take a legal action.
Account no. - [protected]
Phone no. - [protected]
Complaint marked as Resolved Apr 12, 2017
[Apr 12, 2017] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response, Apr 12, 2017
The transaction (i[censored]nclaimed by merchant) will be reversed to your account as per VISA / MasterCard turnaround time of 16 days.
HDFC Bank Customer assistance
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