[Resolved] Hdfc Bank — Double debit of amount.

 
1 Review
Ambala, Ambala District, Haryana, India
 Jasmeetsingh0110
I tried to make payment of ₹11549 to flipcart on 5 april using my debit card.
I received single OTP on my number but when i entered it then my account was debited twice for the transaction.
I also contracted flipcart regarding this and they said that they have received only one payment of ₹11549.
I went to the bank 3-4 times but nobody is solving my issue.
I request you to please solve my issue otherwise i will be forced to take a legal action.
Account no. - [protected]
Phone no. - [protected]

Double debit of amount.
Complaint marked as Resolved Apr 12, 2017

Complaint Status


[Apr 12, 2017] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Apr 12, 2017
Dear Customer,
The transaction (i[censored]nclaimed by merchant) will be reversed to your account as per VISA / MasterCard turnaround time of 16 days.
-Manoj
HDFC Bank Customer assistance
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    Customer satisfaction rating
    55%
    Complaints
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    8472
    phone
    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - Double debit of amount.