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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 29, 2026
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HDFC Bank reviews & complaints page 1234

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S
Sri Sangeetha
from Bengaluru, Karnataka
Apr 10, 2017
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Address: 560066
Website: www.hdfcbank.com

I am Sangeetha Acc. No - [protected], WHITEFIELD-ITPL ROAD and this my salary account. Without any information AMB CHARGES ARE DEDUCTED FROM MY ACCOUNT. So kindly check. It is highly regrettable and do refund my deducted amount as soon as possible with proper explanation.

10 Apr 2017 AMB CHRG INCL ST & CESS FOR MAR2017 10 Apr 2017 517.50
10 Apr 2017 AMB CHRG INCL ST & CESS FOR FEB2017 10 Apr 2017 345.00
May 15, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have received your mail vide Ref ID:[protected] and will revert to you in 3 working days.

-Bejoy
HDFC Bank Customer Assistance
From last one month my account is freeze and from customer care not getting any kind of response.
regarding account issue mail to [protected]@hdfcbank.com till not getting any kind of reply.
KIndly do the needfull.

Prashant
[protected]
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    S
    Singh2712
    from Noida, Uttar Pradesh
    Apr 10, 2017
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    Sir, I am your customer from last more then 15 years, I have Saveing a/c in your Lakshmi nagar branch, Delhi-92.i never had any problem with your staff but on feb13 2017, I visited branch to get fixdeposit of 200000 rupee, there I met mr.ashish and mr. vikram, both cheated me and instead of f.d. They invested my money in life insurance, same day late night I got SMS that my money has invested in insurance, next day early morning I again went to branch and met both of them, first they requested me to remain as is but after my refusal they asked me to give a cancellation letter, which I gave, I requested for receiving of this letter but they said don't. Worry with in a week time your money will br cr. In your a/c.
    Fibally after one month 14/3/2017 I got my money, in this one month, more then hunkered times I called up mr ashish, every time he misguided me, and after few days he started avoiding my calls, in this one month more then ten times I visited the branch.
    After getting money mr. Ashish promised me to complacent my one month interest either from bank or from personal.
    I have all his SMS regarding this.
    Now again one month has passed, I did not get anything. Whenever I call he send me SMS that I am near to your house comping with money, sometime he send SMS, will come today, will come tomorrow.
    They are making me fool and spoiling bank image,
    Pls see into the matter and compalceat my interest money
    Thanks/reads
    Surinder Singh
    A/c no..[protected]
    [protected]delhi
    May 15, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 11, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We understand that you have written to our Senior Management and will receive a response from them with reference number[protected].

    -Bejoy
    HDFC Bank Customer Assistance
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      S
      sabir husain
      from Shamli, Uttar Pradesh
      Apr 10, 2017
      Resolved
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      I opened a salary account in 2015 . it been 7 months that i have left the job or no salary credited in account, yesterdays i checked the mail Rs 5500 deducted from my account in the name of maintenance charges. I complained in HDFC, , HBL number =[protected], they keep on saying that after 3 months salary account converted into saving account so you have to pay maintenance changes for that, told her that it is true but as per new guidelines by RBI https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0 no deduction need to be done on the name of maintenance changes. still they are saying the same thing, Please help me with this.

      Even after this complaint, they have deducted more 2000 Rs.
      I do not know, who made my previous complaint as resolved .
      I want my money back, other wise i will file a written complaint to RBI.
      May 17, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 15, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that our official Ms. Kanchan Dandriyal contacted you and assisted you with your requirement.

      -Anay
      HDFC Bank Customer Assistance
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        E
        eldhopaulk
        from Bengaluru, Karnataka
        Apr 10, 2017
        Resolved
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        Address: 682306
        Website: www.hdfcbank.com

        I have not being receiving any banking related SMS from hdfc bank for the past 1 week. This has been after porting to BSNL. On contacting the BSNL side the have tried a full trace but banking messages are not received to their server. On contacting eith HDFC customer care they are not registering a complaint or even trying have a technical team discussion from their side with BSNL technical team. This is customer negligence. I request HDFC technical backend to contact BSNL @[protected] and find a proper resolution for the same ASAP.
        May 15, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 11, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        Request you to write to us at [protected]@hdfcbank.com with account/customer ID and your registered contact details with ref ID TTU[protected]. We shall assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          V
          Vegulla Rambabu
          from Hyderabad, Telangana
          Apr 9, 2017
          Resolved
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          Address: Hyderabad, Andhra Pradesh
          Website: www.hdfcbank.co.in

          Hi,

          I had to pay my credit card bill on or before 25th Dec 2016. I paid the total amount except Rs 225. But in the next month (5th Jan 2016) bill I saw 4500 Finance charges. When I spoke to customer care there was no response and the calculations they give me are invalid.

          They sent me an xl shet with the calculation which are not justified at all.

          I contacted the customer services of HDFC over email and there is no response from there as well. They copy paste a message all the time whenever I ask the resolution.

          I'm attaching the images here.

          Please help me in getting this issue resolved.

          Thanks
          Rambabu
          May 13, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 11, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          we note that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.

          1.Name as mentioned in the card account,
          2.Last four digit of your credit card (xxxx xxxx xxxx 1234),
          3.Contact number as updated in the card account and latest contact number.

          You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

          -Bejoy
          HDFC Bank Customer Assistance
          I have ordered HUL Pureit by amazon Rs 1348/- dated on 30.03.2017 but order declined by merchant due to amount not paid by hdfc bank but debited by my credit card and till date amount not refund in my credit card
          Programme management Fees of Rs 115 is withdrawn from my bank account quarterly.
          Dear sir,
          It is to inform you my two wheeler loan a/c no. 36880604
          is with you, and still i have not received my loan statement for this financial year.So i request you to send or email to me at the earliest so
          Thanking you,
          Balaji Mundhe
          Dear sir/madam,
          I am Sivasekaran.K I have been using HDFC credit card for past 2 years approximately HDFC debited RS 13089 from my credit card account without my knowledge in the name of flipkart . i have submitted the complaint regarding this to concern HDFC customer care but none of them have replied for this complaint.
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            G
            Ganesh Easwer
            Apr 9, 2017
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            Address: Bangalore, Karnataka, 560025
            Website: unprofessional conduct

            HDFC representative collected the processing fee without even checking if the property is eligible for loan sanction. They promised that the processing fee will be refunded if the loan is not sanctioned. In fact, HDFC sanctioned the loan and sent me the provisional sanction letter and asked me to claim the loan. But when i did try to claim the loan amount HDFC representative said that the particular property is no more funded by HDFC...

            I have been writing several emails to HDFC asking for refund of the processing fee... but till today even after 3 months i am yet to get the refund...
            HDFC Bank customer support has been notified about the posted complaint.
            HDFC bank deduced Rs 172.50 as 3RD PARTY CASH TXN INC ST & EC few days after cash deposit of 9000. As per RBI, they should not charge if the customer is using the cash transaction only one. When the overall transactions including internet is only 5 per month in my account (including only 1 cash deposit), why should HDFC bank charge me?
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              D
              Dddx
              from Mumbai, Maharashtra
              Apr 9, 2017
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              LC racket

              Address: Mumbai City, Maharashtra, 400001
              Website: Hdfc.com

              HDFC Bank Manager arrested for LC fraud A day after the arrest of an ICICI Bank employee by Mumbai Police for illegally withdrawing Rs.49 lakh from a dormant account, another such case has come to the fore wherein an HDFC Bank employee was found to have aided racketeers to withdraw approximately Rs.15 crore. On January 3, police personnel from the MRA Marg police station arrested Umesh Sakharkar, Manager (NRI Banking Branch, HDFC bank), in...
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              mpatelr
              from Gadhinglaj, Maharashtra
              Apr 9, 2017
              Resolved
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              Address: Ahmedabad, Gujarat, 382213
              Website: www.hdfcbank.com

              Respected sir,
              My self manishkumar ratilal patel. I am employee of hdfc bank my emp id is:126458 at changodar branch ahmedabad, gujarat. I resign from date 18 oct, 2016 but i have not receive my due salary and p. F.
              I relived on 18/10/2016 till now six month over but not resived my rliving letter, final settlement and pf settlement. Please kindly sent to my all details status. With my mail i'd. Please take step in this matter as early as possible.

              —
              Manishkumar r. Patel
              Coex
              Changodar branch
              Mo:[protected]
              Email:[protected]@gmail.com
              May 12, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Apr 10, 2017
              Updated by mpatelr
              Dear sir, I am an ex employee of hdfc bank working with hdfc bank ltd changodar branch my employee code : 126458
              I dont knew the reson for getting me resingned from the organisatio. As I have also work hard at my level to achive my targets and I had been achieved my all targets. As I have also given resigned as per my boss decision on dated 18/10/2016. And leaving mr with immidiate effect. Till that date I dont received my F&F and my leaving formalities also because of not having relieving latter I have also not joined any other organisation pleasw given me a compansation for this 6 months of period ptherwise I will go ahead.
              Verified Support
              Apr 10, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              Please writetopad.[protected]@hdfcbank.com or sagar.[protected]@hdfcbank.com for assistance.

              -Bejoy
              HDFC Bank Customer Assistance
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                S
                sanboss
                from Vellore, Tamil Nadu
                Apr 9, 2017
                Resolved
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                Address: 600032
                Website: [email protected]

                Hi, I have a made a txn to book my show on April 1st. I have loaded amount in payzapp and I have tried to pay through wallet but txn gets fail. Still money is not credit to my account.I have sent a mail regarding this to [protected]@payzapp.in but still no reply.As per details failed book my show txn amount should credit within 5 days even though it's not happen and no update for my mail and call.
                Txn details as. Follows:
                Transaction id: 9JZQT2
                Billed: NO
                And transaction status showing as success.
                Kindly help me in this.
                May 15, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 10, 2017
                HDFC Bank Customer Care's response
                Hi,

                I would require a few details in order to check this from my end. Please share your registered contact details and transaction details on [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
                My debit has been. Blocked could you help mr

                My account num:[protected]
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                  Pampi27884
                  from Kolkata, West Bengal
                  Apr 9, 2017
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal, 700055
                  Website: www.consumercomplaint.in

                  Myself ABHISHEK BHOWMIK having HDFC customer I'd 47765219. On 8-4-2017 at 19:30:05, I tried to withdraw Rs. 5000 from ATM of Indian bank, +251 block-B, Lake Town. ATM machine was shown that "Unable to process" and as a result no money has come out whereas the SMS received from HDFC, was shown that Rs. 5000 was withdrawn, available balance Rs. 52087.96. Request to kindly take-up this matter and reimburse this withdrawn amount to my account. Pls ignore if this problem already has been solved by you. I need confirmation SMS for this credit in my account. My registered mobile no. [protected]. It's very urgent to me. Pls keep this in top priority.
                  May 18, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Apr 09, 2017
                  Updated by Pampi27884
                  Name: ABHISHEK BHOWMIK. Email id: [protected]@gmail.com, mobile: [protected].

                  Verified Support
                  Apr 15, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  The amount has been reversed to your account on April 10, 2017.

                  -Anay
                  HDFC Bank Customer Assistance
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                    Gshankareli
                    from Pallattur, Tamil Nadu
                    Apr 8, 2017
                    Resolved
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                    Address: 600082

                    I am useing saving bank account at hdfc bank ..at periyarnagar branch..no one not informed bank side at me.thay deduction amount at my account ..this is very cheating and thefts my money.
                    Peoples only use to bank deposit our money safe and secured but where to safe our money
                    Plz take my complaints get action immediately
                    Thanking you
                    May 15, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 10, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/customer Id, charges and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Oct 25, 2017
                    Updated by Gshankareli
                    Same problem as continuing my balance deduction on my accounts

                    Oct 25, 2017
                    Updated by Gshankareli
                    Plz solve this AMB charge deduction on continuous on per month 2 and 3time same month deducted. And refund my wrongly deducted amount my account number :[protected]
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                      T
                      tyagiji3205
                      from Delhi, Delhi
                      Apr 8, 2017
                      Resolved
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                      Resolved

                      Staff behaviour

                      Address: New Delhi, Delhi, 110096

                      I have taken one personal loan before 1 years now my monthly emi was 7017.
                      i am submitting my loan emi regularly. i got a phone call before 7 days deduction date of emi. But today i got a phone call from HDFC bank and someone is talking with me. staff Executive talking me like a criminal.he was shouting me and Misbehavior with me and . he says you are fool or he says i called you lot, s of time if you have any guts you can stop me....
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                      pbsar20
                      from Suluru, Andhra Pradesh
                      Apr 8, 2017
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                      Address: 500026
                      Website: www.hdfcbank.com

                      I have used my HDFC debit card (Master) bearing no [protected] today at ATM of SBI, West Marredpally attached to West Marredpally Br of SBI.The payment was rejected at 10.21.Another person subsequent to me also tried but rejected with the reason "temporarily out of service".But surprisingly I received a message stating that the cash of Rs 10000-Rs ten thousand only was withdrawn.Kindly reject the transaction and recredit the amount of Rs ten thousand only to my HDFC bank account no [protected].Please treat the matter as most Urgent.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Apr 09, 2017
                      Updated by pbsar20
                      The amount of Rs 10000 was credited to my account back immediately but the credit message was not sent.Pl treat the complaint is addressed immediately.I thank HDFC bank.
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                        Jal Srivastava
                        from Gurgaon, Haryana
                        Apr 8, 2017
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Dear I have a salary Account in HDFC Bank in Pune branch My Account Number-[protected]
                        User ID[protected]
                        yet i am living in Delhi
                        for closing process 27March i was visit at Noida Sector 54 Branch but branch person told me we cant close your account you can send courier at your Home Branch, which is not possible for me.
                        Again i was visit Branch GTB Nagar Branch on 31st March
                        He told me Month closing is going on so we cant close your Account.
                        Pls close my Account ASAP and i am not liable to pay any kind of charge after March 2017

                        Regards
                        Jal Srivastava
                        [protected]
                        May 13, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 11, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Pls visit below url and mail us at [protected]@hdfcbank.com from your registered email with the complete address of the branch you had visited for submission of account closure request:

                        http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          Kotha yashwanth
                          from Vijayawada, Andhra Pradesh
                          Apr 8, 2017
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                          Address: Guntur, Andhra Pradesh, 522007

                          I have tried to withdraw amount of rupees 7500 and 7000 two times it displayed that transaction is being processed and later it displayed unable to process since only 2000 are available in the hdfc bank atm so then i took 8000 rupees and money was collected but in mini statment it displayed that 7500 7000 are also deducted my atm card is andhra bank card and i tried to withdraw from hdfc bank atm so what have to i do now and is money refundable
                          HDFC Bank customer support has been notified about the posted complaint.
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                            amakc
                            from Mumbai, Maharashtra
                            Apr 8, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400705

                            Every quarterly i am charged this charge in my bank statement even though i have not enrolled for any additional service like mutual fund etc. So why i am charged this amount. It is more than the quarterly interest i am receiving on my savings.

                            I am holding an account in hdfc bank sector 17, branch, vashi navi mumbai.
                            Please do the needful at the earliest.

                            Thank you.
                            Abdul-majid
                            May 12, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 08, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account, charges details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              mayur narvekar
                              from Mumbai, Maharashtra
                              Apr 7, 2017
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                              Address: Thane, Maharashtra, 421202
                              Website: ERGO Premuim

                              .HDFC ERGO PREMIUM Transaction was done of Amount 7918 But I Have Not Received any documents regarding this premium.
                              Policy Updates are also not received to me.
                              Update me all the insurance records as early as possible on my mail id- [protected]@gmail.com or contact me on [protected]
                              Name- EKNATH MAHADEO NARVEKAR
                              CREDIT CARD NUMBER- [protected]
                              i have also contact customer care many times but i always got the same response from them as the policy as been dispatch but not received.
                              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                Karthikn777
                                from Udupi, Karnataka
                                Apr 7, 2017
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                                Address: Chennai, Tamil Nadu, 600041
                                Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

                                Dear personnel

                                I have send letter as a request to change my mobile number for my new credit card account from +91-[protected] to +91-[protected] since 10 days. Though though it was your mistake from your side. When I apply the credit card I mentioned my number [protected] and I got verification call also same number. It got approved and received the card. But you updated last before 1 digit wrongly. But I am not able to generate pin number because your side mistake happen. So I called customer care they given solution for change of mobile number form. Same day I submitted at ATM. But it has not been happened due to signature mismatch problem.

                                I don't actually understand why do you not able to verify my signature though i have send signature declaration form along with mobile number change request form in which i have put signature which has not been changed ever since. I am using same signature as i did earlier.

                                If your system find any mismatching then clarify it manually or verify my credential details as per your norms, but this issue can't be solved by sending you letters. Your side you updated wrongly means why I have to suffer. if the issue is going to persist anyhow. It has been complete harassment from your side since 10 days and it will be forcing me to terminate my credit card.

                                There has been small request to change just mobile number. You are neither providing facility to change it using my net-banking account and nor providing me any other way to do that. Your costomer care executives are just helpless on this issue.

                                Kindly assist this problem and make this process complete asap without any letter or signature issue.

                                My credit card number:[protected]

                                Call me on +91-[protected] for any issue.

                                Thanks and regards
                                Karthikeyan C
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  G
                                  gayathridevi sivanandam
                                  Apr 7, 2017
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                                  Address: Mumbai City, Maharashtra, 400020
                                  Website: hdfcgi.com

                                  I had a health insurance for my mom during last financial year and received a renewal notice from HDFG general insurance Limited
                                  The hard copy had a total premium amount along with the split up details . The calculation is as follows
                                  Total Premium = premium amount +servicetax+swach bharath cess +krishi kalyan cess.
                                  When I add the split up amount manually I could see a difference of four hundred rupees. The total amount quoted was four hundred rupees higher than actual total.I had contacted the HDFC general insurance customer care for past five days. Every time they say that they ll get back with in 24 hrs but so far only reply i got tfrom them is a mail with the soft copy of the same notice I received earlier. There is no explanation . When I reached to their customer care again she was telling me that L&T people are not replying.
                                  They have no concerns that this total mistake will affect their credibility and no ashamed of telling that they are not able to resolve a issue.
                                  I wonder how these people will settle any claims, if I need to process. I feel like one year money is wasted in this insurance.

                                  And also 14% tax was wrongly calculated. Please find the attached document.

                                  Premium details:
                                  amount : 3850.00
                                  tax 14% : 592.89 ( It should be 539)
                                  swachbarat cess : 21.18
                                  krishi kalyan : 21.18

                                  Total adding above : 4870.00 ( it should be 4485.25)
                                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                    Pradeep.RP
                                    Apr 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600097

                                    Hi Team,

                                    I have paid my penalty of rupees 400 to HDFC housing loan for cheque bounce, and for the same reason HDFC bank deducted Rs 1000 from my account, request you to please refund my 1000 rs to my account ASAP

                                    As a HDFC customer for the past 6 years it is very disappointing, if the feedback is negative I have to switch out of HDFC services, please find the details below,

                                    My customer id[protected]
                                    Mobile[protected]
                                    May 15, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 10, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We responded to your e-mail with reference number[protected] on March 29, 2017. Please write back to the e-mail for assistance.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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