[Resolved]  HDFC Bank — eaw decchg 02-02-20 cardend[protected]mir[protected]

Hdfc bank — eaw - amount deducted


Amount 29.5 is getting deducted with the description eaw dec chg (Atm withdrawal charges) on dated 11.02.2020 eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Request for reverse the charges
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Mar 14, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2020
HDFC Bank Customer Care's response
Dear Customer,

We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within / outside India or at a merchant outlet outside India and the transaction gets declined due to insufficient funds, the charges of Rs. 25 per transaction (plus GST) are levied. Kindly refer below URL for schedule of fees and charges applicable:

http://bit.ly/2HhjDQe

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

Amount 29.5 is getting deducted with the description eaw dec chg (Atm withdrawal charges) on dated 02.09.2021 even though my account was opened as salary account and was said there will be no sur-charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Request for reverse the charges
My EAW was charged 3000 without my notice . How HDFC Bank could do this. Pathetic and unprofessional. I demand my money back which is stolen. Illegal act by HDFC bank
Hi sir my bank balance automatically withdar what season please tell me any charges fees ?

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