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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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S
shri balaji roofing systems
Feb 11, 2020
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Address: 00 KAPIL COMPLEX, PILIKHOTHIHALDWANI, Nainital, Uttarakhand, 263139

Dear Cocern,

I am very sorry to inform you two staff of hdfc life fraud me name harish singh bisht and Prashant singh employee of HDFC life branch durga city centre haldwani-263139.They had taken rs-3000/- cash from me against home loan process on october-2019 along with documents.Till date they are not sanction any loan and not returns by document and rs-3000/-.They are not responding our call also.Kindly punished such type employees who spoiled name of your organization/bank.

Thanking You,

Your truly,

Harish Singh Bisht,

[protected], [protected]
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2020
HDFC Life Customer Care's response
Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
Feb 19, 2020
Updated by shri balaji roofing systems
issue not resolve
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    Dheeraj k sharma
    Feb 11, 2020
    Resolved
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    Resolved

    Address: New sanganer Jaipur Rajasthan, Jaipur, Rajasthan, 302019

    Hi,

    Today (11/02/2020), rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst - 070220 mir[protected]". I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

    Thanks
    Mar 14, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 11, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the details of the charges. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
    I am not received debit card card Emi cash back 1300
    I'm your HDFC card holder.Mr barendra nath giri card ending-9065.I will pay 1899/- for one assist membership.
    so I request to cancel the one assist membership & refund my money.

    Regards
    Barendra nath giri
    Every month why nagetive my balance why give me return my money
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      Bharatsharma666655
      Feb 11, 2020
      Resolved
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      Resolved

      I purchased realme 3pro for 10999 inr at realme store by my hdfc card on 07 oct 2019..
      Offer was 10% discount using hdfc debit card.
      Transaction order number was[protected]. It was stated to be recently within 90 days but i dont see that in my account..
      Kindly clarify about this..
      It has been more than 90 days..

      Hoping to get this issue resolved..
      Feb 14, 2020
      Complaint marked as Resolved 
      Thank you for helping me...i got the cashback points today
      HDFC Bank customer support has been notified about the posted complaint.
      Feb 11, 2020
      Updated by Bharatsharma666655
      Customer ID:[protected]
      Contact no:- [protected]
      Verified Support
      Feb 11, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      TID : 41199955

      Getback on : naina.[protected]@gmail.com
      I didn't register in anywhere for the Loans calls I am getting a lot of calls from HDFC Bank. I had informed a lot of time to the callers. But again and again, I am facing the problem. its really irritating
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        AravindBoss
        Feb 10, 2020
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        I was frustrated with the experience using hdfc fastag, eventhough my fastag had more than 500 it was always blacklisted and everytime i ask them, it is due to non-usage which is false because i use it very frequently.
        Finally decided to close and get fastag from some other bank, raised a request to close. Found out that they closed my account as blacklisted. Now i am not able to get another fastag. Tried to call customer service for more than a month and they are not reachable. Need resolution immediately.
        Mar 13, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 11, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

        -Anay
        HDFC Bank Customer Assistance
        As you said. I mailed to given mail Id. Yet there is no response
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          shafiq khan
          from Pune, Maharashtra
          Feb 10, 2020
          May 10, 2024
          This thread was updated on May 10, 2024
          Resolved
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          Resolved

          Dear sir
          This is in reference to the loan on mobile i have received defective product and also complained the company but not been resolved so I would like to request charge back
          Please find the attached loan statement and also the image of the screen
          I would like you to request to raise a issue on my behalf as I will not be paying further emi till the issue is resolved
          Mar 19, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 13, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Not been resolve
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            S
            Stephen_srm
            Feb 10, 2020
            Resolved
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            Resolved

            I hv been receiving continuous calls from an individual from hdfc collection dep and he wants me to contact my friend who is or was an hdfc loan or cc holder. I don't hv any link to that and this rep is contacting me as my friend has defaulted. Is it legal to harass me? What action can be taken? How did hdfc get my number? Number I am receiving the calls is [protected]. Please advice
            Mar 14, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 11, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              sarif123
              Feb 12, 2020
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              Received a call from HDFC life stating that I have taken a policy in 2013, for which I paid Rs. 50000 premium but haven't paid the next premiums so it has been terminated. I was wondering they have complete personal details like DOB, address and making such fake calls .

              I again received a call from number [protected], stating that i purchased this policy in 2012 and policy has come for termination as I have paid only one premium of Rs 50k.

              Kindly take appropriate action..
              HDFC Life customer support has been notified about the posted complaint.
              Verified Support
              Feb 13, 2020
              HDFC Life Customer Care's response
              Hi, to address any unresolved concern of customer kindly inform the customer to write to us at [protected]@hdfclife.com from registered email id.
              Verified Support
              Feb 17, 2020
              HDFC Life Customer Care's response
              hi, kindly inform the customer to address any unresolved concern with respect to your HDFC Life policy kindly write us at [protected]@hdfclife.com from your registered email Id to have the same addressed.
              Feb 18, 2020
              Updated by sarif123
              HDFC team when I havent taken any life policy how can I submit the same with registered email id??
              236 Rs had been deducted from my account without prior information.
              I had send email before 20 days to deactivate my policy.
              No reply from HDFC Life Team.

              Before duducting money you can call and take confirmation.

              Kindly take action and credit my money back.

              Date of Incident: 12-Feb-2020
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                Dilip Gehlot
                Feb 10, 2020
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                Address: ROOP NAGAR NEAR BY RAILWAY STATION, JALORE, WARD NO- 25, JALORE, JALORE, Jalore, Rajasthan, 343001

                Cancellation of one assist membership
                I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3976 without my concern on date: 07/02/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
                Name :- dilip gahalot
                Mobile no. :- [protected]
                Credit card number ending :- 3976
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Minal Joshi
                  Feb 10, 2020
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                  Address: Ahmedabad, 380004

                  I bought iphone 11 128 gb from ivenus store (Authorized dealer) on 6th october 2019. I am entitled to a cashback of 6000 inr within 140 days.
                  I have not received the same till date, i. E 10th feb 2020.
                  I checked in the cards section - net banking for the cashback and it is still not there.
                  I paid 69, 900 upfront and am entitled to a cashback which is yet not received. Please help
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Vamsi Paladugu
                    Feb 10, 2020
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                    Address: Hyderabad, Telangana

                    Hi
                    This is vamsi
                    I'm using hdfc cc since 14-15months earlier is use to pay dues on time and if at all any late payments happens i use to pay full amount at a time within 2days
                    As i'm suffering from medical problem i lost my job and i'm taking treatment for that as i was unable to pay my bills i use to get calls collection agents use to call me and i make sure that i attends the call and asks them for time and tries to explain my situation but never ignored them at that time a person named siddeshwar amrutham and his mobile number:[protected] use to call me and use to talk rashly but i ignored as it was my mistake but he use to call me informes me that he is going to my home and not even wait for my reply and cut the call i use to call him several times after that but he ignores my calls and after a week again he called me and told me that i can settle ur amount for 40000 rs and for that u need to pay 5000 rs intially to bank and after reflection of payment i'll call u we will make sure issue to be sorted out. On his words i payed 5000 sent him screen shot he was okay with that and after he is not even lifting my calls after 15days he called me back and telling that i'll try i can't guarantee u about payment and proceed legally while i was talking to him in between he is scolding me and he is very rude on me and he is stating that i will come to your home and we will see there... This guy promised me that if i make payment he i'll calls me back and cnf the amount for settlement and he is scolding in our local language telugu and dropping my calls i'll see ur
                    I will come to ur home and he is threatening me...
                    I[censored] want i have every call recording... I can prove...
                    Please consider my request...
                    HDFC Bank customer support has been notified about the posted complaint.
                    I went for cash deposit anushka a new recruit said my id has been blocked come after some time then after 1 hour i came back standing in que that girl was'nt there and noone was there at the counter then after 15 mins she came when my turn came i gave her the slip and the amount she counted it and smashed it on the counter and said sahi se gino mai baad mein aati hu and she went i counted it and it was ok everything was ok except i wrote 42 notes and there were 44 notes so i said sorry please give me pen so that i can make it 44 and she said no we dont have pen then i said vo rakha hua hai tab she gave it to me,

                    VERY RUDE BEHAVIOUR PLEASE DO SOMETHING ABOUT THAT GIRL.
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                      Rohit Biswal
                      Feb 10, 2020
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                      Resolved

                      Address: H-9,RAJIV NAGAR,AIGINIA,KHANDAGIRI, Khordha, Odisha, 751019

                      I make minimum balance due on my credit card thru, net banking in regular & on or before due date. For last two months i made he payments but bank against debited the minimum balance thru' auto pay even after a massage "please avoid if paid" to registered mobile. I have not applied or instructed hdfc for auto payment of credit card dues. Credit card also charges finance fees, igst without any reason. I try to give a complain to customer care over phone. The reply always, i dont here you (Veru much intetional). The local bank official at khandagiri branch, bhubaneswar also not interested to resolve my problem.
                      Mar 12, 2020
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 10, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Manoj
                      HDFC Customer Assistance
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                        Mohammad Eyazuddin
                        Feb 10, 2020
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                        Resolved

                        Address: Gurgaon, Sector 14, New Delhi, Delhi, 110025

                        Hi,

                        My concern is regarding refund not reflecting in my bank account.
                        I placed an order on amazon on 09/02/2020 but cancelled it later for which i was suppose to be refunded as i had already paid for the order. The next day, i recieved a message from hdfc bank stating "ur transaction on hdfc bank debit/atm card ending * for rs. 2699.00 has been credited/reversed by amazon on[protected]:05:14:53".
                        I request you to look into the matter urgently and do the needful.

                        Thanks.
                        Mar 14, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 10, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant.

                        It may take 2-3 working days for the payment settlement to the merchant end. In case if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us with the merchant confirmation of non-receipt of funds.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          Neetek
                          Feb 9, 2020
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                          Address: 560076

                          I had purchased an iphone 11 using the hdfc cashback offer on 03/11/2019 from my hdfc debit card. The offer stated that within 90 days the cashback will be credited in the bank account but it has been more than that and still i have not received the cashback. I am attaching necessary details

                          Txn id - [protected]
                          Tvr - [protected]
                          Email address - [protected]@gmail.com
                          Ph - [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 10, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          For any query/request with regard to your Consumer Durable Loan kindly contact [protected] and our team will assist and guide you.

                          -Zubin
                          HDFC Bank Customer Assistance
                          Mar 06, 2020
                          Updated by Neetek
                          Still not received the cashback, its 4 months now. Is this a fraud?
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                            LOK@123
                            Feb 9, 2020
                            Resolved
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                            Resolved

                            Address: DASHMESH COLONY #90, Patiala, Punjab, 140401

                            I have applied for hdfc bank fastag on 222/01/2020 and remitted rs.500/- by online payment. I have recived an email message stating that your fastag has been issued successfully. My application ref. Number. Hfr01423864 till date i have not received the fastag. I am unable to contact them by email nor toll free no. Since both are faulty. Such a poor service from hdfc bank never expected.
                            Mar 13, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 09, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

                            -Anay
                            HDFC Bank Customer Assistance
                            Mar 13, 2020
                            Updated by LOK@123
                            COMPLIANT IS NOT RESOLVE TILL NOW
                            MY MONEY NOT REFUND AND FASTAG ALSO NOT RECEIVE TILL TIME
                            KINDLLY RESOLVE THIS ISSUE ON URGENT BASIS.
                            Mar 13, 2020
                            Updated by LOK@123
                            HOW TO CLOSE MY COMPLAINT WITHOUT ANY SOLUTION
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                              Resh M
                              Feb 9, 2020
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra, 421302

                              I have settled my hdfc credit card in 2014. Now i opened a new account with hdfc and they have put a hold on my account. I spoke to collections team and recovery they don't see any outstanding for me. And nobody is able to get the hold removed from my account.
                              I am really pissed off and u want to file an fir against hdfc bank as inspite of paying my account is on hold.
                              I need a resolution for this issue.
                              Mar 12, 2020
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 09, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Bejoy
                              HDFC Customer Assistance
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                                NaveenK786
                                Feb 23, 2020
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                                Hello Team,

                                I have cancelled my fastag in december month but still the amount is not refunded to my account/ didn't get any DD for it . I have called and emailed to customer care multiple times but still no response. Every time when I cal to customer care they are saying it is under process but haven't received even a single acknowledgement from them. Not sure why they are keeping our money and not refunding properly. Will they pay penalty for this ? I guess No. Atleast refund our money at the earliest.

                                Please my details below
                                Wallet Id: [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                Feb 23, 2020
                                Updated by NaveenK786
                                It is not resolved !!
                                Verified Support
                                Feb 25, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.  

                                -Anay
                                HDFC Bank Customer Assistance  
                                Feb 26, 2020
                                Updated by NaveenK786
                                I have emailed to the above id multiple times but no response.
                                Feb 26, 2020
                                Updated by NaveenK786
                                I have sent email on Feb 6 and 23 from my mentioned email id but still no action has been taken from your end and no acknowledgement for this !! I have cancelled in dec month and now almost 2 months gone. Is the way you treat your customers ? If we don't pay EMI for 2 months will you ignore it ?
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                                  shobhishiv555
                                  from Udaipur, Rajasthan
                                  Feb 8, 2020
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                                  Address: HDFC PayZapp Head Office Address: 1st Floor, C.S. No. 6/242, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013., Mumbai City, Maharashtra, 400013

                                  I done recharge through payzapp 699 amount date 28/01/2020 mobile number is [protected] vodaphone. But recharge is pending... I still wait i call in payzapp custmer payzapp custmer care is told me recharge is succsess is our side plz call your vodaphone care and tell that... I call in vodaphone care he deny this he tell me not done recharge any kind of this... Then i agin call payzapp care now he says ohk no problem you care in vodaphone care and tell that plz give me in return through mail that the recharge is not done... Then u forward same mail to our custmer care then i ll process to your refund now i call in vodaphone 7-8 time but vodaphone cleary deny that kind of recharge and also said this is not fault by vodaphone... Payzapp is third party app and he is responsible fr your recharge and call payzapp and told it... Now i call in payzapp but payzapp custmer care excutive worst talk to me and full deny to my refund he againt want proof... What i do vodaphone not give me... And payzapp want... I fully furstated what i do where i m going both r dnt knw where is my money and recharge is also. Plz i want to request you refund my amount is 699
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Feb 08, 2020
                                  Updated by shobhishiv555
                                  My complain is not resolve by payzapp i m waiting for my refund ...
                                  Verified Support
                                  Feb 10, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We're here to help. Kindly share with us on the below link http://bit.ly/2aJ9wGW your registered contact details and transaction details with the ref ID PZ[protected] in the comment box for us to track it.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Feb 10, 2020
                                  Updated by shobhishiv555
                                  helo sir,
                                  i share it all detail in my issue plz resolve and refund my money 699
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                                    Manigandan Pasupathy
                                    Feb 8, 2020
                                    Resolved
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                                    Resolved

                                    Hi, past fifteen years i am reputed customer in hdfc. Dec'19 - i am relieved from my company, so salary not received for 60 days, waiting for settlement amount, i clearly projected to this customer care, but poor response from collection agent, i am searching job,
                                    Either i got the job in next month / settlement amount, i will settle the card account and closed. Till such time give me the excuse from phone torture.
                                    Mar 14, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 10, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to contact our Debt Management officers at[protected] with regard to your credit card outstanding or for any further clarifications.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      riteshgca
                                      from Dalhousie, Himachal Pradesh
                                      Feb 8, 2020
                                      Resolved
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                                      Resolved

                                      Address: 172201

                                      My fastag wallet for vehicle hp06a3459 has been debited with rs 173.00, 35.00 and 57.00 on 7th of feb and today also debited with 173.00 at khalapur and talegaon toll plaza but i am at shimla and never visited the said toll plaza on 7th and today on 8th of feb.
                                      It is requested to verify and reverse the debited amt as shown below in my massage box:

                                      Dear customer, your fastag a/c has been debited for rs. 173 for transaction by vehicle hp06a3459 at toll khalapur toll plaza on[protected]t08:51:53. Balance amount in the a/c is rs. 377 - hdfc bank ltd.

                                      Dear customer, your fastag a/c has been debited for rs. 57 for transaction by vehicle hp06a3459 at toll talegaon toll plaza on[protected]t10:16:53. Balance amount in the a/c is rs. 320 - hdfc bank ltd.

                                      Dear customer, your fastag a/c has been debited for rs. 35 for transaction by vehicle hp06a3459 at toll dehuroad nh48 toll plaza on[protected]t17:36:22. Balance amount in the a/c is rs. 285 - hdfc bank ltd.
                                      Dear customer, your fastag a/c has been debited for rs. 173 for transaction by vehicle hp06a3459 at toll talegaon toll plaza on[protected]t17:48:28. Balance amount in the a/c is rs. 112 - hdfc bank ltd.
                                      Mar 10, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 08, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        Address: muhllah Tilak Nagar post Auraiya 206122 U.P, Auraiya, Uttar Pradesh, 206122

                                        Hdfc fastag ko lekar 3month se paresan hun k. Y. C ko apdeted karne ke liye customar care me kitni camplent rese kara di lekin kam nahi karte hai h. D. F. C bank walon ko kai bar call kiya likin bar bar yahi kahte hai ki ho jayega likin hota nahi kiya karun mera mo. No [protected] kai bar ducoment by har copy bhej diya hia uski taraking i'd se check karne par delivered huye hia lekin kaha jata hai ki dubara bhejo aap ke ducoment nahi pahuche pielece solve problam thinks
                                        Mar 10, 2020
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Feb 08, 2020
                                        Updated by [email protected]
                                        updet
                                        Verified Support
                                        Feb 08, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                        -Manoj
                                        HDFC Customer Assistance
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