[Resolved] HDFC Bank — emi auto debited even after paying the same through net banking

venkadasala pathi

Address:

KOVILPATTI

My account is auto debited for an amount of rs.11125/ for personal loan ac number 5954082" though the same is paid through netbanking because the bank did not debit due amount on due date. So i paid my dues next day by using payment of overdue option. Kindly refund the amount of rs.11125/ that is paid in excess of emi amount to my savings account.
Due amount 11125
Due date 7/4/2020
Name venkadasalapathi g
Savings account number [protected]
Loan account number 5954082
Customer i'd 74650485

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May 19, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologise for the delay in responding to your query. Your query has been shared with the concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Nadia
HDFC Bank Customer Assistance