[Resolved] HDFC Bank — emi deducted twice

jins alex

Address:

#3, Sri Lakshmi Venkateswara Nilayam, Gandhiji road, Ramamurthy Nagar main road, 560016

I missed 2 emi's for the month of jan and feb and the emi amount is 4664.
Including bouncing charges my bank account was in negative balance of 12800.
Befor march 7th i cleared the amount and the emi for march was also there in the acoount.
But now i can see that the amount is deducted twice and even there is a hold of more than 3000 in the account.

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Apr 7, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 07, 2020

Updated by jins alex Screenshot

Verified Support

Mar 07, 2020

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

-Nadia
HDFC Bank Customer Assistance