[Resolved]  HDFC Bank — emi not been deducted for personal loan

My name is jay arvind parekh and i have two personal loan with hdfc bank, the emi for the loans are rs 5953 and rs 1754 which are deducted on 7th of every month from my hdfc account, but today on 7th april 2020 none of my emi have been deducted from my account and there is enough balance in the account so i want to know why my emi for both the loans have not been deducted. I have not opted for the moratorium offered by the bank so why has the amount not been taken

I want a reply from the management of hdfc as i dont want any late payment charges or interest to be charged by the bank because i have sufficient balance in my accounts

After sending this mail to hdfc grievance team i am receiving a mail from umesh kharvi saying that i have sent a mail to their senior management on 5th requesting for moritorium but i have not requested nor i have sent any mail so they are unnecessary put their blame on me so i want to complaint against them