HDFC Bank Complaints & Reviews

Address: Zaheerabad

Pls De active my one assist membership

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I purchased iPhone 11 on December 9 from vijay sales outlet. But I haven't received any cashback yet. The hdfc employee at the store stated that cashback of 6000rs will be received within 90 days. But it has been 4 months now. I tried reaching customer care but either they dont answer or put on hold and hung up the call. Need a solution

HDFC Bank customer support has been notified about the posted complaint.

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Hi All,
Amount 29.50 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges)

eventhough my account was opened as salary account and was said there will be no charges for any no of withdrawals from ATM other than HDFC.

There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

i need a refund for this or i will close the account and rise the complaint as you guys have vailated the policy
with my account

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May 4, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Hello sir,

Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card # [protected].

I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment

My details are mentioned below.

Name: gopala rao bontala
Credit card number: # [protected]
Pan# cirpb7207h

Thanking you,

Gopala rao
[protected] contact number.

May 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected] or write to us at PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you

-Nadia
HDFC Bank Customer Assistance

Verified Support

Apr 13, 2020

HDFC Bank Customer Care's response Dear Customer,

We take this opportunity to clarify that all Banks are required to provide their customer database to regulatory authorities periodically. We also wish to inform you that the CIBIL reports will be refreshed every 45days. All financial institutions governed by RBI guidelines update such information to CIBIL (Credit Information Bureau of India). This is done in the normal course of business. Hence, the Bank through this does not attempt to influence any financial institution on their discretion of approval /disbursement of credit. With regard to your query please feel free to write to us at PriorityRedressalRPM.[protected]@hdfcbank.com.

-Nadia
HDFC Bank Customer Assistance

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R

Ramudu Kamma

Apr 2, 2020

Amount[protected]

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I am Vijay Kumar Nair. I have a personal loan 67300951 cust id 2720693. As you are aware RBI gavemoratorium on payments for 3 months. The number given by you and the website are not working. It is to be expected as HDFC bank is very unfriendly unhelpful and rude. You are greedy and will not help
I have complained to RBI and PM and CM. I am working with Times Now channel and have submitted a complaint.

May 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 01, 2020

Updated by Anupama KN Hdfc does not intend to follow rbi

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

You can also click on below link and submit your request: https://bit.ly/2Vp8bsy.

-Nadia
HDFC Bank Customer Assistance

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I am anupama nair. Cust id 22840860. I have a credit card 6178. I want to avail moratorium for 2 months. The numbers provided to call and the website both are not working which is too devious of you not to give rbi given benifits. I am a heartpatient and would need the moratorium and you are usual unhelpful. I have no option but to complain to rbi pm and cm uddhav ji which i have already done. I will file a law suit.

May 13, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2020

HDFC Bank Customer Care's response Dear Customer,

You might have faced a temporary glitch, kindly visit bit.ly/2UQCPe7 to know more regarding the deferment of EMI with respect to Term Loans & Credit card due to COVID-19. Do let us know if the issue persists.

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Apr 12, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that all HDFC Bank Credit card customers who were regular in their payments on or before 01 Mar 2020 and unable to make any payments from 01st Mar 2020 to 31st May 2020 will be automatically made eligible for the moratorium. Customers need not take the pain to call the Bank or send any email / SMS confirmations to the Bank to avail moratorium on Credit Card dues.

Credit card customers with Autopay option active for payments can use NetBanking/MobileBanking to switch off their Autopay Instruction. Your EMIs if any, on your credit card will be automatically deferred to Jun'20 onwards. Post the moratorium period, your Autopay will be automatically enabled / reinstated by us so that your scheduled payments are back on track.

You have complete discretion to either take advantage of the moratorium or to continue with your scheduled payments. Your credit card statement / Insta Jumbo Loan statement, will carry the total amount due and on non payment of the due, the customer would be deemed to have availed of the moratorium benefit.

However we wish to advice that you continue to pay your dues in order to avoid interest charges. Hence the choice to avail the moratorium is purely voluntary with applicable interest charges. Minimum card dues along with accrued interest during the moratorium will be liable for payments post the moratorium period.

For further information, please refer to the FAQs by clicking this link: https://bit.ly/3aB0TYT

-Zubin
HDFC Bank Customer Assistance

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S

Shrivatri Nilesh

Apr 2, 2020

Net PI to HSL Sec A-c 3760824-[protected]

What does it mean?

1300 rs will be charged without any reason or 117 rs more will be charged.

as soon as possible please return my money back

I m complaining - Comment #3670442 - Image #0

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I am Vijay Kumar Nair. I work for times now. I have a complaint. Personal loan number 67300951 cust id2720693. I want to awail moratorium on pl for april and may. But deliberately the numbers and website not working. If you cut the emi i had mailed to [protected]@hdfcbank.com and [protected]@hdfcbank.com. At this time instead of helping tried various tricks. If you cut emi i will be forced to take legal action as you deliberately posted numbers not working and website not working. Bad service HDFC at this time when you need to help.

HDFC Bank customer support has been notified about the posted complaint.

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Good Evening,

I have pay the 11751 Rs and 17010 Rs bill respectively using my HDFC credit card by phone pay application.
After that, I have checked my HDFC credit card account information, I am shocked because HDFC credit card system is created the three loans(11050 Rs, 11751 and 17010 Rs) with ROI 20 % as an aggregator EMI-OFFUS without inform me.

I have calculated all loans' interest amount 4000 Rs.

Why HDFC bank is doing this type of hidden cheating with me ?

I need my answer as soon as possible.

May 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance

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L

Lalitha Sai

May 23, 2020

Hi,
I had done booking through go ibibo of 11846/- . With out my permission they converted it into aggregation Emi offus. But the very next month I have paid 10121 /-. Each month they are asking me to pay for 1400 extra on my card I wish to have rectification about it. U need to intimate when ur converting to emi. Hope u resolve my problem

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Address: Coimbatore, Tamil Nadu

[Resolved] HDFC Bank Bank — mirevenue hold through gefu 1421.90inr

Sathish, coimbatore City, tamilnadu, India
Sathish bhuvan on april 1, 2020
Submit a Complaint
1421.90 rupees hold by mirevenue through gefu.. Without notice.. Please refund this amount in my salary account. Mobile appilcation shows rs.. 1422But in statement 171.11rs shown.. Please clear this as soon as possible. Consumer should also be explained about the new policies or such hold introduced by banks for betterment of consumer bank relations. Thank u

+1 photos

May 4, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.

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Address: Belapur Navi mumbai branch, Mumbai City, Maharashtra, 400071

Dear sir
Im using hdfc bank salary account for more than 4 years but they are taking more than 50 thousand mirevenue charges in my account due to some personal issues i hv taken my salary via cheque for 3-4 months and my account balance showing negative although i dnt have any credit card or personal loan outstanding and as per rbi guidelines they are not allowed to do the same into any particular salary account so request you to pls look into this matter during this corona outbreak i need money for my family so pls reverse this charges on priority
Rgds
Vaibhav

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with a concerned branch for further investigation. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Nadia
HDFC Bank Customer Assistance

Apr 27, 2020

Updated by Vaibhavgholap Dear nadia

Im waiting for more than 1 month for this same issue request to update on same asap this is the way hdfc bank is working

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R

Ritik Bainsla

Apr 2, 2020

I had used my credit card on petrol pump and my transaction was of 15000 and 19700 but they have added extra charges in my statement

salary account charges - Comment #3670494 - Image #0

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Address: Thrissur, Thrissur, Kerala, 680651

Dear sir,
I (Denni davis) is availing a car loan bearing the account number 48908440 in hdfc bank. I have not defaulted my emi loan payment till now.
I have received an sms from the bank today evening[protected] reminding me to pay the monthly emi due on 5th of april 2020.
Will the rbi's circular for 3 month moratorium relaxation be applicable for me.

May 5, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2020

HDFC Bank Customer Care's response Dear Customer,

HDFC Bank is offering its customers an EMI moratorium as mandated by RBI's COVID19 Regulatory Package. Please click here bit.ly/2UQCPe7 for the details. -Bejoy

-Bejoy
HDFC Bank Customer Assistance

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Dear sir,

Due to change of my job my salary bank account is change to other bank account so i want you to please deactivate my hdfc salary account which is right now converted into saving account and due to non salary credit in this account my account is going negative and negative and i have no knowleged about that and when i checked this account it goes negative 3500 without any use. Please deactivate this account.
I am sending my account details below

Account no [protected]
Bank branch is gole market new delhi
My phone number is [protected]

Your branch manager told me that this account will automatically deactivate after november but today is march my account not deactivated and it goes minus 10000
Now your branch manager msg me and saying please maintain minimum balance earlier he told me it will deactivate automatically after oct when there is -3000 only
Now -10000 your manager is responsible for this

May 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2020

HDFC Bank Customer Care's response Dear Customer,

You are requested to visit your nearest branch and meet our Service Officer who will assist and guide you with regards to your query. The complete address and contact details of our Branches are available on www.hdfcbank.com> Find your nearest > Branch.

-Nadia
HDFC Bank Customer Assistance

Apr 06, 2020

Updated by देev राwat Already visited lots of times your branch manager is not cooperative..
always frustrated he is saying will not deactivate your account please pay charges

Now tell me why should I pay not using your hdfc account for more then two years and always requesting you to deactivate this but instead of deactivating you are charging interest why should I pay tell me
please see RBI Rules for saving account if my problem is not sort out early then I will complain another channel will send you notice soon and will post your scam in social media

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologise for delay in respond to your query.
Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Nadia
HDFC Bank Customer Assistance

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Address: Sunkadakatte, 560091

Dear consumer complaint team,
Myself kishore cust id 62791881
Requesting you to unfreeze my account as it is causing lot of trouble.
I have been following up with my personal bankers and have been getting no progress.
I received 11250 USD to my account last week and post which my account was freezes asking to provide a clarification on source of funds.
I was able to provide the same on 12th March.
I don't see any progress.
My last month and this month salary s also deposited to same account. And which has made me not use any funds in that account.
Request you to please resolve this at the earliest.

May 16, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Apr 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance

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Address: Nagaram keesara ( mdl), Hyderabad, Telangana

Cancellation of one assist membership. Iam a HDFC Bank credit card holder. The bank has auto debited Rs, 1899/- from my credit card number ending with 4870 with out my concern on date :21/01/2020 Iam not interested about this service and don't want this membership any more .so cancel the membership and refund this debited amount of Rs, 1899/-. Name:- gaddam Uday Bhaskar Reddy. Mobile no :- [protected]. Credit Card number ending:- 4870

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HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 2, 2020

Dear Uday, We were unable to find your case with the provided details. Kindly share your Membership Details on this link: https://www.research.net/r/CLC3YPM so that we can assist you accordingly - Swarali, Team OneAssist.

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Hdfc bank is the worst bank in india and they don't have a heart because i told them to convert my dues into emi's i will pay but they didn't agree fir it and deduct my whole salary. Now due to the situation of covid-19 i don't have a money to buy food.

If i am no more then that is because of the hdfc bank and if i live then i'll make sure i don't have any servcies with you guys.

May 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that HDFC Bank is offering its customers an EMI moratorium as a relief measure as mandated by RBI's COVID-19 Regulatory Package. You may click here for the details on how you can defer payment of EMI and interest for installments of Term Loans falling between March 1, 2020, and May 31, 2020. https://bit.ly/2K04DHK To avail EMI moratorium, you may call on the below number and follow the instructions or click on the above link[protected],[protected].

-Nadia
HDFC Bank Customer Assistance

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Address: 560001

I made an outward remittance from hdfc bank to ing bank australia. The recipient has not received the money yet. I made on 19th march its now 31th march and its not received.

Attached is the transaction copy.

I have raise a complaint at hdfc bank. But no one responds. The compaint reference number is hbl[protected].

I raised the same complaint earlier, i can see some one from hdfc responded by nothing after that. I want this to be resolved asap

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

Apr 02, 2020

Updated by KISHORE MALLELA No one has responded on it. It a serious issue. Can HDFC Bank handle it ASAP.

Verified Support

Apr 03, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance

Apr 04, 2020

Updated by KISHORE MALLELA When can i get response to this. As it going to delay.

Apr 06, 2020

Updated by KISHORE MALLELA Please respond ASAP.

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Address: 79,raja ram mohan sarani,kolkata-9, Kolkata, West Bengal, 700009

Hi, i am writing this to let you know that i have bought iphone11 from imagine store mani square mall which is under systematixmedia on 5th of december 2019. I have bought the iphone 11 during offer period of hdfc cashback 6000/- which must be credited to my bank account. Still there isn't any cashback which is credited to my account as of now. Please help me to get the cashback credited to my source account as soon as possible.

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May 4, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2020

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: 6/242, Senapati Bapat Marg, Lower Parel, Mumbai, Mumbai City, Maharashtra, 400013

Hdfc bank is very cheating bank, i have affected some economic problems due to covid-19. Rbi told don't unnecessary charge to customers, but bank atm withdrawn charge deduction my bank account, cit nagar branch, chennai. Already raised somany complaints against hdfc bank, but not responsible my complaints, please provide my deduction amount
My bank.

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Address: 741201

Sir this is a matter of concern than i have been cheated for last two years.i repeatedly tell the customer care every year to stop deducting the amount of rs 1399 for one assistance fee.but every year i am assured that frm next year the same will not be deducted.. but the same thing happened again this year.i am a retired person.it is impossible for me to give 1399 every year with out any reason.i by any cost need the refund of rs 1399 as i have told the cc many times to cancel it as early as possible..they told me that it was cancelled last year.but why it is decduted this year again???? My cd id is 70193977, my mob no is [protected]. I need the remedy.card ending witg 5477

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Address: E-14 PART -3 UMANAGAR SOCIETY, WAGHODIA-DABHOI RING ROAD, Vadodara, Gujarat, 390025

Hdfc bank has put a hold on my funds of rupees as mi revenue hold through gefu, ac number is
Account number: 5010*7544
Branch: alkapuri vadodara
The customer service is not able to give any information plz help me my money return bcz this account cut my emi .this time I'm not going to hdfc bank branch so plz help sir I have no any options only complain

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May 8, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 30, 2020

Updated by Seems Rajput Plz help me

Verified Support

Apr 06, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details of the transaction. Please mention reference number TT[protected] for us to respond to you via e-mail. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our Net Banking and Mobile Banking services. We are working on your issue and would respond to you shortly.

-Nadia
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 454

deactivate one assist

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iphone 11 cashback not received

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nwd charges for salary account

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hdfc bank-requesting a copy of the noc and removal of my name from cibil

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I m complaining

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I m complaining

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I am complaining

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unauthorized credit card charges as an aggregator emi - offus

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hdfc bank bank mirevenue hold through gefu

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salary account charges

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emi payment due on 5th april 2020

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negative balance

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account freezed

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one assist membership cancellation

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deducted my whole salary

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hdfc bank money transfer from india to australia - from hdfc to ing australia

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hdfc bank not credit cashback of 6000/- under iphone 11 offer

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cheating hdfc bank, unnecessary atm withdrawal charges against rbi rules

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deduction of money for one assist without permission

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mirevenue through gfu

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