HDFC Bank — EMI RTN Charges

Dear Sir/Madam,
Informing me that I have no outstanding debts or penalty fees to cover. However, I'd like to know why my savings account had over Rs.700 deducted without my knowledge. Previous escalation mail indicated that there are EMI RTN Charges as a result of EMI Payment Failure. on time Ohk I understood, and I made the decision to pay off all outstanding EMI RTN charges. I went to the physical HDFC Branch, but they told me there were no fines or penalties left to pay, even though I can still see the money being deducted. Because I never received clear answers to my question that how much to pay still and I see no where in Records too.

I'm still asking you again how much I need to pay for EMI RTN Charges. I'm ready to pay full amount.

Please requesting you to call back so that I can get my issue resolved- [protected].

Attaching the transaction screenshot for further reference.